ZipRecruiter

Log In

1

Client Service Director Jobs in Seattle, WA (NOW HIRING)

CourtAvenue

Director, Client Services

Seattle, WA

The Director, Business Innovations acts as our client's partner, understanding their business needs ... Lead and mentor cross-functional teams to ensure exceptional client service, delivery quality, and ...

CourtAvenue

Director, Client Services

Seattle, WA · On-site

$150K - $165K/yr

The Director, Business Innovations acts as our client's partner, understanding their business needs ... Lead and mentor cross-functional teams to ensure exceptional client service, delivery quality, and ...

Apex Companies

Client Service Leader

Seattle, WA · On-site

Apex is expanding its Environmental Practice and seeking a Client Service Leader to build and grow our environmental portfolio of engineering, remediation, investigation, due diligence, hazardous ...

Executech

IT Service Director

Seattle, WA · On-site

$90K - $120K/yr

Service Director (People Leadership · Execution · Accountability) Role SummaryThe Service ... Client-Centric : protect client experience during escalations while keeping clean ownership ...

Telepathy Inc

Client Service Associate

Seattle, WA · On-site

$80K - $85K/yr

Work with client types including direct/retail investors, broker dealer platforms, institutions and advisors * Support client communication via team email to provide white-glove service for all ...

Jambalaya Group

Client Service Coordinator

Edmonds, WA · On-site

$25 - $27/hr

Client Service Coordinator Puget Sound Wealth Advisors, a Private Wealth Advisory Practice of ... direct clients to the appropriate team member. * Support the team in delivering a seamless and ...

Jambalaya Group

Client Service Coordinator

Edmonds, WA · On-site

$25 - $27/hr

Client Service Coordinator Puget Sound Wealth Advisors, a Private Wealth Advisory Practice of ... direct clients to the appropriate team member. * Support the team in delivering a seamless and ...

SPS North America

Client Service Manager

Seattle, WA · On-site

The Client Service Manager will report to the Client Manager, Client Director, Managing Vice President, or equivalent leadership. Duties and Responsibilities: * Proactively institutes the SPS ...

Jambalaya Group

Client Service Coordinator

Edmonds, WA · On-site

$25 - $27/hr

Client Service Coordinator Puget Sound Wealth Advisors, a Private Wealth Advisory Practice of ... direct clients to the appropriate team member. * Support the team in delivering a seamless and ...

SPS North America

Client Service Manager

Seattle, WA · On-site

The Client Service Manager will report to the Client Manager, Client Director, Managing Vice President, or equivalent leadership. Duties and Responsibilities: * Proactively institutes the SPS ...

Invesco

Client Service Associate

Seattle, WA · Hybrid

$80K - $85K/yr

Work with client types including direct/retail investors, broker dealer platforms, institutions and advisors * Support client communication via team email to provide white-glove service for all ...

SPS North America

Client Service Manager

Seattle, WA · On-site

Client Service Manager Seattle, Washington, United States On-site The Client Service Manager (CSM ... Manages direct reports, including managerial staff. * Assists in the development of training ...

Invesco

Client Service Associate

Seattle, WA · On-site

$80K - $85K/yr

Work with client types including direct/retail investors, broker dealer platforms, institutions and advisors * Support client communication via team email to provide white-glove service for all ...

Executech

IT Service Director

Seattle, WA · On-site

$90K - $120K/yr

Service Director (People Leadership • Execution • Accountability) Role Summary The Service ... Client-Centric : protect client experience during escalations while keeping clean ownership ...

Executech

IT Service Director

Seattle, WA · On-site

$140 - $180/hr

Service Director (People Leadership · Execution · Accountability) Role Summary The Service ... Client-Centric : protect client experience during escalations while keeping clean ownership ...

Morgan Stanley

Client Service Associate

Seattle, WA · On-site

$55K - $95K/yr

Client Service Associates provide exceptional service to our clients and support Financial Advisor ... directed by local management ADMINISTRATIVE SUPPORT: * Answering inbound phone calls or making ...

Morgan Stanley

Client Service Associate

Seattle, WA · On-site

$55 - $95/hr

Client Service Associates provide exceptional service to our clients and support Financial Advisor ... directed by local management ADMINISTRATIVE SUPPORT * Answering inbound phone calls or making ...

Morgan Stanley

Client Service Associate

Seattle, WA · On-site

$55K - $95K/yr

Client Service Associates provide exceptional service to our clients and support Financial Advisor ... directed by local management ADMINISTRATIVE SUPPORT: * Answering inbound phone calls or making ...

next page

Showing results 1-20

All JobsClient Service JobsClient Service Director JobsClient Service Director Jobs in Seattle, WA

Client Service Director information

See Seattle, WA salary details

$43.8K

$103.6K

$185.6K

How much do client service director jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client service director in Seattle, WA is $103,558.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,000.00 and $124,700.00 per year, depending on experience, location, and employer.

What is a client service director?

A Client Service Director is a senior professional responsible for overseeing the relationship between a company and its clients. They ensure that clients receive high-quality service, address any issues or concerns, and work to understand client needs to deliver tailored solutions. Client Service Directors often lead teams, develop service strategies, and collaborate with other departments to ensure client satisfaction and retention. Their role is critical in building long-term relationships and driving business growth.

How does a client service director typically collaborate with internal teams to ensure client satisfaction?

A Client Service Director plays a pivotal role in bridging the gap between clients and internal teams such as sales, marketing, and operations. They regularly facilitate meetings to communicate client expectations, oversee project timelines, and resolve any issues that may arise. By fostering strong cross-departmental relationships, they ensure that deliverables align with client goals and service standards. This collaborative approach not only enhances client satisfaction but also supports the company's long-term growth and reputation.

What are the key skills and qualifications needed to thrive as a client service director, and why are they important?

To thrive as a Client Service Director, you need strong leadership, strategic account management experience, and a background in business or communications, often supported by a bachelor’s degree or higher. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required. Exceptional interpersonal skills, problem-solving abilities, and the capacity to manage client relationships effectively are crucial soft skills. These skills ensure the delivery of excellent client experiences, drive team performance, and support business growth through sustained client satisfaction.

How much does a client service director make in the US?

A client service director in the US typically earns between $100,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What are the most commonly searched types of Client Service jobs in Seattle, WA?

The most popular types of Client Service jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Client Service Director jobs?

Cities near Seattle, WA with the most Client Service Director job openings:

Client Service Director jobs near you
Infographic showing various Client Service Director job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $103,558 per year, or $49.8 per hour.

Director, Client Services

CourtAvenue

Seattle, WA

Full-time

Medical, Dental, Vision

Re-posted 9 days ago

Job description

Gigantic Playground, a CourtAvenue company, is a fast-growing creative technology agency that creates immersive and interactive experiences that connect people, places, and products in extraordinary ways. Our unique experience + technology approach blends creativity, immersive storytelling, and product innovation to create dynamic experiences that captivate, engage, and delight.

As Gigantic Playground continues to expand its portfolio of long-term client partnerships, we are seeking a Director, Business Innovations to lead overall client strategy and innovation, drive organic growth, and strengthen relationships across our most important accounts. This role is central to how we partner with clients, grow their businesses, and position Gigantic Playground as a trusted, long-term innovation partner.

The Director, Business Innovations acts as our client's partner, understanding their business needs and championing them within Gigantic Playground. The Director, Business Innovations is highly accountable and serves as the senior client lead for a major retail account, strategically guiding the business and providing innovative and valuable input to help solve the most complex challenges. They are ambitious, driven to ignite growth, exceptional at navigating ambiguity, and experts in communication. This role is deeply connected to their clients and teams, building meaningful and constructive relationships across both organizations that produce results. The Director, Business Innovation is an extremely external-facing role; representing as the voice of the customer internally and helping the client navigate their own internal complexities.

*This position requires Retail and Experiential Agency experience*

Key Responsibilities

  • Own and lead overall client strategy across assigned key accounts, with a focus on innovation, long-term value creation, and sustained growth

  • Serve as senior client partner for major accounts, acting as a trusted advisor across experience design, omni-channel retail, creative technology, and experience transformation initiatives

  • Establish and maintain long-term, trusted relationships with senior client stakeholders across retail, entertainment, and global consumer electronics brands

  • Own the commercial health of the account (budget, margin, and forecasting), partnering with leadership and operations on budget reviews, invoicing, and profitability

  • Drive organic growth by identifying new opportunities within existing accounts and partnering with internal teams to bring those opportunities to market

  • Lead and mentor cross-functional teams to ensure exceptional client service, delivery quality, and team engagement

  • Collaborate closely with Operations, Delivery, and Creative leadership to ensure work is strategically sound, well-scoped, and successfully executed

  • Guide development of strategic work proposals, renewals, and expansions in partnership with operations and delivery teams

  • Own the client communication cadence (recurring syncs, status reporting, and approval and dependency tracking)

  • Act as a senior escalation point for client concerns, ensuring any issues are resolved proactively and constructively

  • Champion a positive, high-energy culture that supports collaboration, accountability, and long-term partnership mindset

  • Ensure overall client satisfaction and health of the business, with a focus on achieving high Net Promoter Scores (NPS)

Essential Skills and Capabilities

  • Strong strategic thinking with the ability to translate client goals into actionable, growth-oriented plans

  • Deep experience leading and growing key accounts within a creative technology, digital, or experiential agency environment

  • Proven track record of driving organic account growth and long-term client relationships

  • Excellent communication and presentation skills, with confidence engaging senior client stakeholders

  • High-energy, positive leadership style that inspires trust, collaboration, and momentum

  • Strong understanding of the retail industry alongside creative technology, tech led experiences, and innovation-led brand strategy

  • Ability to balance big-picture client vision with hands-on involvement where needed

  • Natural relationship builder with strong emotional intelligence and team leadership skills

Requirements

  • 10+ years of marketing, advertising, technology or client services experience, with hands-on experience running accounts, working with senior stakeholders, and successfully organizing, managing, and delivering a diverse range of innovative projects

  • Significant experience leading key accounts across retail, technology and global consumer brands

  • Demonstrated success growing existing client relationships through strategic expansion and innovation

  • Experience working closely with multidisciplinary teams including strategy, creative, technology, and operations

  • Bachelor's degree in Business, Marketing, Communications, or a related field (or equivalent professional experience)

  • Experience operating in a fast-paced, client-services environment with senior-level accountability

Additional Information

  • Candidates must be located in the Seattle, WA or Los Angeles, CA area.

  • Role will be hybrid - on-site at the Client location in Seattle as needed with remote flexibility otherwise.

  • Benefits (medical, dental, and vision) available the first of the month after the date of hire.

$150,000 - $165,000 a year

Gigantic Playground is an Equal Opportunity Employer. Gigantic Playground recruits qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or genetic information.

Gigantic Playground participates in the E-Verify program. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (I-9) upon hire.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job

Apply