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Client Service Director Jobs in Indiana (NOW HIRING)

Colliers

Valuation Services Director

Indianapolis, IN · On-site

Manage team members across geographies to deliver exceptional client service and results ... Direct applicants only please, no agencies. Colliers respects diversity and is an equal opportunity ...

Colliers

Valuation Services Director

Indianapolis, IN · On-site

Manage team members across geographies to deliver exceptional client service and results ... Direct applicants only please, no agencies. Colliers respects diversity and is an equal opportunity ...

Colliers

Valuation Services Director

Indianapolis, IN · On-site

Manage team members across geographies to deliver exceptional client service and results ... Direct applicants only please, no agencies. Colliers respects diversity and is an equal opportunity ...

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Showing results 41-60

All JobsClient Service JobsClient Service Director JobsClient Service Director Jobs in Indiana

Client Service Director information

See Indiana salary details

$36.6K

$86.5K

$155.1K

How much do client service director jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client service director in Indiana is $86,542.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,900.00 and $104,200.00 per year, depending on experience, location, and employer.

What is a client service director?

A Client Service Director is a senior professional responsible for overseeing the relationship between a company and its clients. They ensure that clients receive high-quality service, address any issues or concerns, and work to understand client needs to deliver tailored solutions. Client Service Directors often lead teams, develop service strategies, and collaborate with other departments to ensure client satisfaction and retention. Their role is critical in building long-term relationships and driving business growth.

How does a client service director typically collaborate with internal teams to ensure client satisfaction?

A Client Service Director plays a pivotal role in bridging the gap between clients and internal teams such as sales, marketing, and operations. They regularly facilitate meetings to communicate client expectations, oversee project timelines, and resolve any issues that may arise. By fostering strong cross-departmental relationships, they ensure that deliverables align with client goals and service standards. This collaborative approach not only enhances client satisfaction but also supports the company's long-term growth and reputation.

What are the key skills and qualifications needed to thrive as a client service director, and why are they important?

To thrive as a Client Service Director, you need strong leadership, strategic account management experience, and a background in business or communications, often supported by a bachelor’s degree or higher. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required. Exceptional interpersonal skills, problem-solving abilities, and the capacity to manage client relationships effectively are crucial soft skills. These skills ensure the delivery of excellent client experiences, drive team performance, and support business growth through sustained client satisfaction.

How much does a client service director make in the US?

A client service director in the US typically earns between $100,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What are the most commonly searched types of Client Service jobs in Indiana?

The most popular types of Client Service jobs in Indiana are:

What cities in Indiana are hiring for Client Service Director jobs?

Cities in Indiana with the most Client Service Director job openings:

Client Service Director jobs near you
Infographic showing various Client Service Director job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $86,542 per year, or $41.6 per hour.

Client Service Specialist - Commercial Insurance

Hylant

Fort Wayne, IN

Full-time

Posted 21 days ago

Hylant rating

9.8

Company rating: 9.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

1st of 315 rated insurance

Job description

The Opportunity:

The Client Service Specialist is responsible for providing a consistent level of service and support to identified clients and teams, handling or directing daily service needs while interacting in a consultative and collaborative way to deliver a "best in class" client experience resulting in client retention and growth while building long term relationships with our clients, colleagues, and vendor partners.

In This Role You Will Execute On:

  • Respond to and appropriately document routine client inquiries; escalate complex inquiries to more senior staff.
  • Process daily service needs such as change requests, endorsements, proofs, audits and other policy related documents.
  • Manage activities and follow-ups to document and accomplish open items in expected timeframe.
  • Review and process policies and endorsements for accuracy of coverage, policy, content, and form completion; address or escalate any discrepancies for resolution.
  • Assist and support new and renewal processes including gathering information, document preparation, binding, marketing, and other needs as directed.
  • Assist with client documentation preparation such as creating branded templates and developing basic content for proposals, stewardship, presentations, etc.
  • Leverage Hylant technology, tools and resources ensuring all internal systems, client portals, and assigned account details are proactively managed and meet client needs.
  • Assist in the research of invoicing and billing questions or issues.
  • Drive completion of Surplus Lines process for non-admitted placements including documentation and invoicing to ensure the Surplus Lines team can manage necessary and accurate state filings.
  • Perform other duties and special projects as requested.

In This Role You Will Need:

  • Bachelor's degree business, insurance, risk management, or similar field of study. Equivalent combination of education and work experience may be considered.
  • Two (2) or more years of insurance client service experience.
  • Active Property & Casualty License
  • Intermediate Microsoft Office skills (Excel, Word, PowerPoint, and Outlook)
  • Basic analytical skills
  • Excellent attention to detail
  • Exception oral and written communication skills
  • Ability to work well in a team environment.



Why Hylant?


Since 1935, Hylant has been a familyowned insurance brokerage built on relationships, trust, and a peoplefirst mindset. We believe great work is rooted in understanding people - our clients, our communities, and each other - and delivering thoughtful solutions that rise above the expected.

Anything But Typical. Everything for You. isn't just a message; it's how we show up. It reflects a culture where people come first, careers are supported with purpose, and going above and beyond is the standard, not the exception. At Hylant, you're more than an employee, you're part of a team that treats one another like family and works together to make a meaningful impact.

What Hylant employees say

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