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Client Service Professional Jobs in Indiana (NOW HIRING)

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DIRECT SERVICE PROFESSIONAL

Merrillville, IN · On-site

$14.75 - $19/hr

JOB DUTIES Duties vary based on the specific needs of the client or Individual Care Plan ... are professionals or family members. * Medicine administration reminders * Take vital signs if ...

Search Solution Group

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Client Service Representative

Indianapolis, IN · On-site

$16 - $17/hr

The Contract Client Service Representative will play a key role in ensuring accurate account ... Dependable and professional approach to handling confidential information.

VCA Animal Hospitals

Client Service Representative

Carmel, IN · On-site

$16 - $21.75/hr

We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets. Why We Need You As the face of VCA, the Client ...

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How much do client service professional jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for client service professional in Indiana is $16.16, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service Professional, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Empathy, patience, and the ability to remain composed under pressure are standout soft skills in this role. These skills ensure that client needs are addressed efficiently, fostering positive relationships and contributing to client satisfaction and retention.

What are some common challenges faced by client service professionals and how can they be managed effectively?

Client Service Professionals often encounter challenges such as managing high client expectations, handling multiple inquiries simultaneously, and resolving difficult situations in a timely manner. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these challenges. Many teams provide ongoing training and mentorship to help new hires develop these skills, and collaboration with colleagues is encouraged to share best practices and support each other in delivering excellent service.

Is client service professional a good career?

A client service professional role involves assisting customers, resolving issues, and maintaining positive relationships, which can lead to stable employment and opportunities for advancement. The career often requires strong communication skills, problem-solving abilities, and familiarity with customer management tools. It can be a good choice for individuals interested in customer interaction and service-oriented work.

What does a client service professional do?

A client service professional is responsible for assisting clients by addressing inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or in person, and require strong communication and problem-solving skills to ensure customer satisfaction.

What are the most commonly searched types of Client Service jobs in Indiana?

The most popular types of Client Service jobs in Indiana are:

What cities in Indiana are hiring for Client Service Professional jobs?

Cities in Indiana with the most Client Service Professional job openings:

Client Service Professional jobs near you
Infographic showing various Client Service Professional job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,620 per year, or $16.2 per hour.

DIRECT SERVICE PROFESSIONAL

All Pieces Fit

Merrillville, IN • On-site

$14.75 - $19/hr

Full-time

Re-posted 8 days ago

Job description

Description

SUMMARY OF ROLE

The Direct Support Professional (DSP) provides high-quality care and direct support to individuals receiving Respite and Participant Assistance and Care (PAC) services under Indiana's Medicaid Waiver programs. DSPs work in the individual's home or community to support daily living activities, promote independence, and provide temporary relief to primary caregivers.


JOB DUTIES


Duties vary based on the specific needs of the client or Individual Care Plan.


Assistance with Daily Activities

  • Help clients with personal hygiene tasks such as bathing, grooming, and dressing.
  • Assist with mobility, including transfers in and out of bed or wheelchair.
  • Provide support with toileting and incontinence care.

Meal Preparation and Nutrition

  • Assist with planning and preparation nutritious meals based on the client's dietary requirements.
  • Ensure that the client is receiving an appropriate and balanced diet.

Light Housekeeping

  • Perform light housekeeping duties, including cleaning and maintaining a safe and comfortable environment for the client.
  • Laundry and changing bed linens as needed.

Monitoring Health and Well-being

  • Observe and report any changes in the client's physical or mental condition to healthcare professionals or family members.
  • Medicine administration reminders
  • Take vital signs if required.

Companionship and Emotional Support

  • Provide companionship and engage in social activities with the client.
  • Offer emotional support and encouragement.

Transportation

  • Provide transportation for appointments, shopping, entertainment or other essential errands.

Communication

  • Maintain open and effective communication with the client, their family, and healthcare professionals.
  • Keep accurate records of care provided and any changes in the client's condition.

Safety

  • Ensure the safety of the client by identifying and minimizing potential hazards in the environment.
  • Follow proper procedures for emergency situations.

Respect for Dignity and Independence

  • Encourage and support the client's independence and decision-making to the greatest extent possible.
  • Treat clients with dignity, respect, and cultural sensitivity.

Performs other position-related duties as assigned.

Requirements

EDUCATION AND REQUIREMENTS

  • High School Diploma (or GED or High School Equivalence Certificate)
  • Pass 10-panel drug screen
  • Clear background check: National/expanded criminal background check as required by the State of Indiana
  • Completion of required TB testing
  • Valid CPR/AED training certificate
  • Valid driver's license, proof of current car insurance and the ability to maintain reliable transportation
  • Pass pre-employment caregiver training
  • Available to work holidays if needed
  • Work schedule: Flexible based on client needs

KNOWLEDGE, SKILLS & ABILITIES

  • Ability to understand and carry out directions or instructions and to keep simple records
  • Able to complete housekeeping and cooking duties
  • Able to use the telephone and communicate information regarding client concerns or occurrences
  • Able to follow policies and guidelines with minimal supervision
  • Ability to relate to and work with various personality styles, ill, disabled, and elderly
  • Skilled in interpersonal relationships, reliable, trustworthy, honest, attentive, caring
  • Ability to be compassionate, patient, and adapt to the unique needs and preferences of each client

PHYSICAL DEMANDS

  • Ability to move intermittently throughout the workday including sitting, standing and bending, pushing, or pulling.
  • Ability to lift up to 60 lbs. to assist with transfers.

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