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Client Relationship Manager Jobs in Raleigh, NC (NOW HIRING)

Client Relationship Management * Build and maintain senior-level client relationships, acting as a trusted advisor. * Navigate organizational dynamics to anticipate challenges and proactively address ...

Client Relationship Management * Build and maintain senior-level client relationships, acting as a trusted advisor. * Navigate organizational dynamics to anticipate challenges and proactively address ...

Client Operations Manager

Chapel Hill, NC · On-site +1

$110K - $135K/yr

Client Relationship Management: Build and maintain strong, long-term relationships with a portfolio of clients, acting as a primary point of contact for operational matters. Understand client needs ...

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Client Relationship Manager information

See Raleigh, NC salary details

$28.2K

$55.8K

$95.3K

How much do client relationship manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for client relationship manager in Raleigh, NC is $55,778.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $63,200.00 per year, depending on experience, location, and employer.

What is the difference between Client Relationship Manager vs Account Executive?

AspectClient Relationship ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and closing sales
Work EnvironmentOngoing client support, account managementSales meetings, prospecting, negotiations
Required SkillsCommunication, relationship-building, customer serviceSales techniques, negotiation, product knowledge
Industry UsageCustomer service, consulting, financeSales, marketing, advertising

While both roles involve client interaction, the Client Relationship Manager focuses on nurturing existing accounts, whereas the Account Executive primarily aims to acquire new clients and drive sales. Understanding these differences helps organizations assign the right responsibilities and candidates for each position.

How does a Client Relationship Manager typically collaborate with sales and account management teams?

As a Client Relationship Manager, you frequently act as a bridge between clients and internal teams such as sales and account management. You'll participate in regular strategy sessions, share client feedback, and help develop tailored solutions that address client needs while supporting business goals. Effective collaboration often involves joint meetings, coordinating on proposals or renewals, and ensuring seamless communication to deliver a consistent and positive client experience. This cross-functional teamwork is essential for both client satisfaction and long-term retention.

What are the key skills and qualifications needed to thrive as a Client Relationship Manager, and why are they important?

To thrive as a Client Relationship Manager, you need a solid background in account management, customer service, and business communication, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Outstanding interpersonal skills, problem-solving abilities, and emotional intelligence set top performers apart in this role. These skills are crucial for building strong client partnerships, ensuring customer satisfaction, and driving business growth.

What does a Client Relationship Manager do?

A Client Relationship Manager is responsible for building and maintaining strong relationships with a company’s clients. They serve as the main point of contact, addressing client needs, resolving issues, and ensuring high levels of customer satisfaction. Their role often involves understanding client goals, coordinating with internal teams to deliver solutions, and identifying opportunities for further business growth. By fostering trust and communication, Client Relationship Managers help retain existing clients and support the company’s long-term success.

What Is a Client Relationship Manager?

A client relationship manager oversees the relations between a company and its clients. As a client relationship manager, your job duties involve establishing new relationships, maintaining current relationships, and developing strategies to enhance all communications. You often manage client services and help resolve all client complaints. You mostly communicate with clients by phone or email but are sometimes required to meet with them in person. Companies in almost all industries hire client relationship managers. It’s important to have some work experience in the organization’s specific industry.

What are the most commonly searched types of Client Relationship jobs in Raleigh, NC? The most popular types of Client Relationship jobs in Raleigh, NC are:
What job categories do people searching Client Relationship Manager jobs in Raleigh, NC look for? The top searched job categories for Client Relationship Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Client Relationship Manager jobs? Cities near Raleigh, NC with the most Client Relationship Manager job openings:
Infographic showing various Client Relationship Manager job openings in Raleigh, NC as of June 2026, with employment types broken down into 63% Full Time, and 37% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $55,778 per year, or $26.8 per hour.
Director Relationship Manager-TMT Gaming (hybrid)

Director Relationship Manager-TMT Gaming (hybrid)

First Citizens Bank

Raleigh, NC • Hybrid

$175K - $225K/yr

Full-time

Posted 3 days ago


First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

79th of 141 rated banks


Job description

Overview

This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office in the following locations:

California, New York, New Jersey, Illinois, Georgia, Texas, North Carolina, Boston, Florida and Arizona, Nevada, Oklahoma.

The First Citizens Bank Technology, Media and Telecommunications Team specializes in delivering financing solutions and advisory services for middle market telecommunications, media, entertainment, and technology businesses. Our products and services support the development, expansion, equipment purchase, and strategic acquisition needs of our clients.

We have a deep understanding of the special financing needs of the gaming, entertainment, media and sports industries. Our team of highly experienced professionals has the dedication and know-how to provide strategic solutions for a wide variety of corporate needs.

This Director level originations position, focusing on the native American and Commercial gaming/casino sector, reports to the Managing Director and Group Head of the TMT team.  Location for this position would center around one of our corporate office locations.


Responsibilities
  • Responsible for loan originations, business development and relationship management in the native American and commercial gaming/casino industry and related sectors
  • Must understand and be engaged in gaming/casino landscape. Established relationships and transaction experience that are relevant to this sector would be beneficial to someone fulfilling this role
  • Experience with transactions in casino/route operator and related sectors.
  • Thorough understanding of credit analysis, financial modeling, structuring/negotiating deal terms and the ability to communicate credit decisions to senior management
  • Requires the capability to run/coordinate the structured finance process from initial client discussions all the way through closing
  • Experience with the cross-sell of all commercial banking products (treasury management, hedging, capital markets, foreign exchange, etc.)

Qualifications

Required:

Bachelor's Degree and 8 years of experience in Commercial Banking, Relationship Management, Sales OR High School Diploma or GED and 12 years of experience in Commercial Banking, Relationship Management, Sales.

Preferred:

  • Bachelor’s Degree
  • 8+ years’ experience in originations in a leveraged finance environment and 5 years of gaming, entertainment, media and sports industry
  • National and/or regional client coverage
  • Strong credit and underwriting skills
  • Cross-selling experience of the following commercial banking products: (treasury management, hedging, capital markets, foreign exchange)
  • Effective writing and communication skills
  • Formal credit training

If hired in CA, TX, NC, MA, IL, GA, NY, NJ, FL, AZ, NV, OK the base pay for this position is generally between $175,000.00 and $225,000.00. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

#LI-NK1 

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Required:

Bachelor's Degree and 8 years of experience in Commercial Banking, Relationship Management, Sales OR High School Diploma or GED and 12 years of experience in Commercial Banking, Relationship Management, Sales.

Preferred:

  • Bachelor’s Degree
  • 8+ years’ experience in originations in a leveraged finance environment and 5 years of gaming, entertainment, media and sports industry
  • National and/or regional client coverage
  • Strong credit and underwriting skills
  • Cross-selling experience of the following commercial banking products: (treasury management, hedging, capital markets, foreign exchange)
  • Effective writing and communication skills
  • Formal credit training

If hired in CA, TX, NC, MA, IL, GA, NY, NJ, FL, AZ, NV, OK the base pay for this position is generally between $175,000.00 and $225,000.00. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

#LI-NK1 

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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