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Client Relationship Manager Jobs in Madison, AL (NOW HIRING)

SmartBank

Relationship Manager

Huntsville, AL · On-site

Our Relationship Managers will be held accountable for: * Upholding SmartBank Core Values and Core ... the client and SmartBank. * Evaluating potential customer loan requests and makes loan ...

Hilb Group

Personal Lines - Account Manager

Hartselle, AL · On-site

$40K - $54K/yr

Proactively manage an assigned book of business acting as the primary client relationship manager with responsibility for overall account servicing and maintenance * Handle inquiries regarding ...

Hilbgroup

Personal Lines Account Manager

Madison, AL

$40K - $54K/yr

Proactively manage an assigned book of business acting as the primary client relationship manager with responsibility for overall account servicing and maintenance * Handle inquiries regarding ...

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All JobsClient Relationship JobsClient Relationship Manager JobsClient Relationship Manager Jobs in Madison, AL

Client Relationship Manager information

See Madison, AL salary details

$26K

$51.4K

$87.8K

How much do client relationship manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for client relationship manager in Madison, AL is $51,414.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $58,200.00 per year, depending on experience, location, and employer.

What is a client relationship manager?

A client relationship manager oversees the relations between a company and its clients. As a client relationship manager, your job duties involve establishing new relationships, maintaining current relationships, and developing strategies to enhance all communications. You often manage client services and help resolve all client complaints. You mostly communicate with clients by phone or email but are sometimes required to meet with them in person. Companies in almost all industries hire client relationship managers. It’s important to have some work experience in the organization’s specific industry.

What are the key skills and qualifications needed to thrive as a client relationship manager, and why are they important?

To thrive as a Client Relationship Manager, you need a solid background in account management, customer service, and business communication, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Outstanding interpersonal skills, problem-solving abilities, and emotional intelligence set top performers apart in this role. These skills are crucial for building strong client partnerships, ensuring customer satisfaction, and driving business growth.

How does a client relationship manager typically collaborate with sales and account management teams?

As a Client Relationship Manager, you frequently act as a bridge between clients and internal teams such as sales and account management. You'll participate in regular strategy sessions, share client feedback, and help develop tailored solutions that address client needs while supporting business goals. Effective collaboration often involves joint meetings, coordinating on proposals or renewals, and ensuring seamless communication to deliver a consistent and positive client experience. This cross-functional teamwork is essential for both client satisfaction and long-term retention.

What is the difference between Client Relationship Manager vs Account Executive?

AspectClient Relationship ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and closing sales
Work EnvironmentOngoing client support, account managementSales meetings, prospecting, negotiations
Required SkillsCommunication, relationship-building, customer serviceSales techniques, negotiation, product knowledge
Industry UsageCustomer service, consulting, financeSales, marketing, advertising

While both roles involve client interaction, the Client Relationship Manager focuses on nurturing existing accounts, whereas the Account Executive primarily aims to acquire new clients and drive sales. Understanding these differences helps organizations assign the right responsibilities and candidates for each position.

How much do client relationship managers make in the US?

In the US, client relationship managers typically earn an average salary between $60,000 and $100,000 annually, depending on experience, industry, and location. Senior or specialized roles can pay higher, often exceeding $120,000 with bonuses and benefits included.

How much does a client relationship manager make?

The average salary for a client relationship manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Senior or specialized roles can earn higher salaries, and many positions include bonuses or commissions based on performance.

Is a client relationship manager a good job?

A client relationship manager is a role focused on maintaining and strengthening client connections, often requiring strong communication and interpersonal skills. It can be a rewarding career with opportunities for advancement, especially in industries like finance, technology, and consulting. Job satisfaction depends on individual preferences, work environment, and the ability to meet client needs effectively.
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Client Relationship Manager jobs near you
Infographic showing various Client Relationship Manager job openings in Madison, AL as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $51,414 per year, or $24.7 per hour.

Relationship Manager

SmartBank

Huntsville, AL • On-site

Full-time

Re-posted 22 days ago

Job description

Looking to join a Great Place to Work Employer and become a valued member of our growing team? At SmartBank, we're not just offering a job; we're inviting you to be a part of a culture built on excellence.

Our Relationship Managers will be held accountable for:

  • Upholding SmartBank Core Values and Core Purpose.
  • Developing new customer prospects and business for the financial institution.
  • Completing each loan application and all pre-processing functions in a timely manner. Gathers related financial and general business information, performs financial analyses needed to make credit decisions, participates in team credit decisions and communicates with prospects and customers to close sales.
  • Screening loan request based on financial institution policies and on types of loans offered by the institution. Orders appraisals, credit reports, background checks, reference checks and other information as needed on loan applicants.
  • Responsible to monitor overall profitability of relationships and negotiates terms, fees, and structures to the mutual benefit of the client and SmartBank.
  • Evaluating potential customer loan requests and makes loan recommendations to management. Reviews new laws and regulations that influence business lending within the financial institution and makes recommendations to management when necessary.
  • Communicating complex approvals or denials to the borrower. Promotes and participates in the financial institution's special credit programs and other CRA programs.

Ideal candidates for the role will include:

  • High School Diploma required.
  • Bachelor's degree business, finance or management preferred.
  • Minimum of 5 years experience in banking or sales lending field.
  • RMA - Credit Risk Certification preferred
  • Graduate School of Banking preferred
  • TBA Lending Schools - Commercial Lending preferred

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