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Client Relationship Manager Jobs in Pelham, AL (NOW HIRING)

PNC

Relationship Manager II - C&IB (F)

Birmingham, AL · On-site

Focuses on increasing client engagement and loyalty. * Manages effective network of internal and external relationships, such as community or industry relationships, to actively acquire new clients ...

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Client Relationship Manager information

See Pelham, AL salary details

$26.6K

$52.7K

$90K

How much do client relationship manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for client relationship manager in Pelham, AL is $52,709.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $59,700.00 per year, depending on experience, location, and employer.

What is a client relationship manager?

A client relationship manager oversees the relations between a company and its clients. As a client relationship manager, your job duties involve establishing new relationships, maintaining current relationships, and developing strategies to enhance all communications. You often manage client services and help resolve all client complaints. You mostly communicate with clients by phone or email but are sometimes required to meet with them in person. Companies in almost all industries hire client relationship managers. It’s important to have some work experience in the organization’s specific industry.

What are the key skills and qualifications needed to thrive as a client relationship manager, and why are they important?

To thrive as a Client Relationship Manager, you need a solid background in account management, customer service, and business communication, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Outstanding interpersonal skills, problem-solving abilities, and emotional intelligence set top performers apart in this role. These skills are crucial for building strong client partnerships, ensuring customer satisfaction, and driving business growth.

How does a client relationship manager typically collaborate with sales and account management teams?

As a Client Relationship Manager, you frequently act as a bridge between clients and internal teams such as sales and account management. You'll participate in regular strategy sessions, share client feedback, and help develop tailored solutions that address client needs while supporting business goals. Effective collaboration often involves joint meetings, coordinating on proposals or renewals, and ensuring seamless communication to deliver a consistent and positive client experience. This cross-functional teamwork is essential for both client satisfaction and long-term retention.

What is the difference between Client Relationship Manager vs Account Executive?

AspectClient Relationship ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and closing sales
Work EnvironmentOngoing client support, account managementSales meetings, prospecting, negotiations
Required SkillsCommunication, relationship-building, customer serviceSales techniques, negotiation, product knowledge
Industry UsageCustomer service, consulting, financeSales, marketing, advertising

While both roles involve client interaction, the Client Relationship Manager focuses on nurturing existing accounts, whereas the Account Executive primarily aims to acquire new clients and drive sales. Understanding these differences helps organizations assign the right responsibilities and candidates for each position.

How much do client relationship managers make in the US?

In the US, client relationship managers typically earn an average salary between $60,000 and $100,000 annually, depending on experience, industry, and location. Senior or specialized roles can pay higher, often exceeding $120,000 with bonuses and benefits included.

How much does a client relationship manager make?

The average salary for a client relationship manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Senior or specialized roles can earn higher salaries, and many positions include bonuses or commissions based on performance.

Is a client relationship manager a good job?

A client relationship manager is a role focused on maintaining and strengthening client connections, often requiring strong communication and interpersonal skills. It can be a rewarding career with opportunities for advancement, especially in industries like finance, technology, and consulting. Job satisfaction depends on individual preferences, work environment, and the ability to meet client needs effectively.
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What cities near Pelham, AL are hiring for Client Relationship Manager jobs?

Cities near Pelham, AL with the most Client Relationship Manager job openings:

Client Relationship Manager jobs near you
Infographic showing various Client Relationship Manager job openings in Pelham, AL as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $52,709 per year, or $25.3 per hour.

Client Relations Manager (On-Site)

Birmingham, AL • On-site

Neumo Holdings LLC
See more jobs at Neumo Holdings LLCexternal

Full-time

Posted 23 days ago

Job description

Job Summary:

Responsible for management and coordination of daily activities of the Neumo Tax Administration Client Relations Department.  Serves as a liaison with a company’s clients to develop relationships and ensure the client needs are met.  Responsible for existing and new clients/services, data analyzation and detailed reporting, and providing follow-up for Clients and Supervisors.  

Duties and Responsibilities:

  • Maintain Client Relations department with emphasis on maintaining current business as well as continuing development of new services.  
  • Manage Client Implementation projects and ensures each project is delivered timely and accurately.  
  • Manage day-to-day operations, workflow, and personnel of the Client Relations department.   
  • Oversee and manage policies and procedures in order to comply with client requirements.  
  • Work with Project Management & IT on system enhancements.   
  • Review ordinance/act and become familiar with rates and city/county representatives.  
  • Monitor client request list daily.  Assist in staff research, resolve and record problems.  
  • Ensure month end reports are complete and accurate by the 10th day of the month. 
  • Responsible for the transfer of Client funds on designated disbursement days. Develop and improve analytical reports designed to monitor and improve overall client and staff productivity.  
  • Update staff on current initiatives and objectives.  
  • Coordinate and schedule employee training with outside providers and/or purchase training materials and present internal training to continue employee development.  
  • Establish goals and incentive plan for department.  
  • Conduct annual employee performance evaluations.
  • Perform other duties as assigned.


Education and Experience:

  • Minimum 10 years in an office environment with heavy inbound/outbound phone experience.
  • Minimum 10 years customer service experience.
  • Minimum 5 years project implementation experience.


Knowledge, Skills and Abilities:

  • Strong interpersonal skills and ability to speak effectively with customers and employees.
  • Ability to proofread correspondence, detect and correct errors, read, and interpret city/county tax ordinances.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Able to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Basic knowledge of accounting/finance principals helpful.
  • Ability to satisfactorily resolve routine situations based on supervisor’s guidance or written or verbal instructions.
  • Must have excellent to intermediate proficiencies in MS Word, Excel, and Outlook. Salesforce and Constant Contact experience a plus.


Work Environment:

  • Office setting with a moderate noise level.
  • The employee will work at an individual workstation, using a telephone and computer.


Physical Demands:

  • Must be able to remain seated for extended periods.
  • Regular use of a computer and other office machinery, such as printers and copy machines.
  • Occasional movement around the office.
  • Frequent communication via telephone.

 
Neumo Summary:

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.


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