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Client Success Manager Jobs in Madison, AL (NOW HIRING)

S&ME, Inc.

Senior Client Developer

Huntsville, AL · On-site

$50.75 - $67/hr

... success of S&ME's environmental, geotechnical, and construction materials testing teams in ... Help project managers and other staff strengthen their business development skills. * Lead:

S&ME

Senior Client Developer

Huntsville, AL · On-site

$50.75 - $67/hr

... success of S&ME's environmental, geotechnical, and construction materials testing teams in ... Help project managers and other staff strengthen their business development skills. * Lead:

S&ME, Inc.

Senior Client Developer

Huntsville, AL · On-site

$50.75 - $67/hr

... success of S&ME's environmental, geotechnical, and construction materials testing teams in ... Help project managers and other staff strengthen their business development skills. * Lead:

Alpine Legacy Group

Client Consultant

Huntsville, AL · On-site

$76K - $88K/yr

... success. You'll gain the confidence, skills, and tools to build a lasting career while making a ... You'll manage your own local territory, build relationships with business owners and their teams ...

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All JobsClient Success Manager JobsClient Success Manager Jobs in Madison, AL

Client Success Manager information

See Madison, AL salary details

$29.1K

$74.4K

$125.4K

How much do client success manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for client success manager in Madison, AL is $74,423.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,300.00 and $88,700.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
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Client Success Manager jobs near you
Client Success Meteorologist

Client Success Meteorologist

BARON WEATHER INC

Huntsville, AL • On-site

Other

Posted 11 days ago

Job description

The Client Success Meteorologist serves as a key technical support and training liaison between Baron Weather and its clients. This role focuses on providing expert-level assistance, troubleshooting, and ongoing education for users of Baron’s weather technologies. By supporting client operations, resolving technical issues, and delivering proactive guidance, this position ensures high customer satisfaction and retention. The ideal candidate combines deep meteorological knowledge with technical expertise, strong communication skills, and a commitment to empowering users in operational settings.

Duties/Responsibilities:

The Client Success Meteorologist supports clients in getting the most out of Baron’s technology through proactive technical support, regular engagement, and continuous training. Key responsibilities include:

  • Provide frontline technical support for Baron software and systems, diagnosing and resolving client issues via phone, email, and remote access tools
  • Create and maintain technical documentation, support resources, and FAQs to assist users in troubleshooting and learning
  • Escalate complex issues to internal engineering or development teams while maintaining ownership of client communication
  • Participate in software/data testing and QA to ensure product reliability and client readiness
  • Participate in remote training webinars as well as on-site client training (travel, both domestic and international, may be required)
  • Maintain clear and accurate records of client interactions, issue resolution steps, and support outcomes
  • Contribute to the continuous improvement of client support strategies and internal procedures
  • Remain available to support clients in a 24/7 operational environment; some evening, weekend, or emergency availability may be required

This position works closely with Client Experience leadership to fulfill our mission of customer satisfaction and loyalty.

Required Skills/Abilities:

  • Strong verbal and written communication skills, including the ability to clearly explain technical information to non-technical users
  • Confident public speaking and presentation skills for training and webinars
  • Proven customer service skills, especially in high-pressure or time-sensitive situations
  • Excellent troubleshooting and problem-solving capabilities
  • Ability to manage multiple tasks, prioritize effectively, and meet deadlines
  • Strong organizational skills and attention to detail
  • Proficient with Microsoft Office Suite; experience with remote support tools and ticketing systems is a plus
  • Comfort working both independently and collaboratively across departments

Education and Experience:

  • Bachelor of Science in Meteorology (required)
  • Experience with Weather Display Technology is a plus
  • Project management experience or client relationship management is a plus