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Client Relationship Associate Jobs in Springfield, MO

We believe in empowering our associates to be a trusted advisor while providing them with the ... Maintain a high level of client satisfaction by engaging our customers and ensuring we are ...

We believe in empowering our associates to be a trusted advisor while providing them with the ... Maintain a high level of client satisfaction by engaging our customers and ensuring we are ...

Relationship Banker I

Springfield, MO · On-site

$16.75 - $22/hr

We believe in empowering our associates to be a trusted advisor while providing them with the ... Maintain a high level of client satisfaction by engaging our customers and ensuring we are ...

Relationship Banker II

Ozark, MO · On-site

$16.50 - $21.75/hr

We believe in empowering our associates to be a trusted advisor while providing them with the ... Maintain a high level of client satisfaction by engaging our customers and ensuring we are ...

Relationship Banker II

Nixa, MO · On-site

$16.25 - $21.50/hr

We believe in empowering our associates to be a trusted advisor while providing them with the ... Maintain a high level of client satisfaction by engaging our customers and ensuring we are ...

Relationship Banker II

Ozark, MO · On-site

$16.50 - $21.75/hr

We believe in empowering our associates to be a trusted advisor while providing them with the ... Maintain a high level of client satisfaction by engaging our customers and ensuring we are ...

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Client Relationship Associate information

See Springfield, MO salary details

$22.7K

$42.8K

$60.9K

How much do client relationship associate jobs pay per year?

As of Aug 19, 2026, the average yearly pay for client relationship associate in Springfield, MO is $42,829.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $45,500.00 per year, depending on experience, location, and employer.

What does a client relationship associate do?

A Client Relationship Associate is responsible for building and maintaining positive relationships with clients on behalf of a company. They serve as a key point of contact, addressing client inquiries, resolving issues, and ensuring a high level of customer satisfaction. Their role often involves coordinating with internal teams to meet client needs, providing updates, and identifying opportunities to strengthen client relationships. Effective communication, problem-solving skills, and a customer-focused mindset are essential for success in this position.

What are the key skills and qualifications needed to thrive as a client relationship associate, and why are they important?

To thrive as a Client Relationship Associate, you need strong interpersonal skills, a customer service mindset, and typically a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is often required. Outstanding communication, problem-solving abilities, and attention to detail help you build trust and effectively address client needs. These skills are vital for maintaining client satisfaction, ensuring retention, and supporting business growth.

How does a client relationship associate typically collaborate with other departments to ensure client satisfaction?

Client Relationship Associates frequently work with teams such as sales, account management, and customer support to deliver a seamless client experience. They often act as the main point of contact for clients, relaying feedback and requests to appropriate internal teams. This requires clear communication, prompt follow-up, and a proactive approach to resolving any issues. Building strong internal relationships helps them advocate effectively for client needs and ensures that clients receive timely, accurate information.

What skills are needed for a client relationship associate?

A client relationship associate needs strong communication and interpersonal skills to build and maintain client trust. They should have good organizational abilities, problem-solving skills, and proficiency with customer relationship management (CRM) software. Attention to detail and the ability to handle multiple tasks are also important for success in this role.

What are the most commonly searched types of Client Relationship jobs in Springfield, MO?

The most popular types of Client Relationship jobs in Springfield, MO are:

What are popular job titles related to Client Relationship Associate jobs in Springfield, MO?

For Client Relationship Associate jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Client Relationship Associate jobs in Springfield, MO look for?

The top searched job categories for Client Relationship Associate jobs in Springfield, MO are:

Infographic showing various Client Relationship Associate job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $42,829 per year, or $20.6 per hour.

Associate Relationship Banker - Carthage

QCR Holdings, Inc

Springfield, MO • On-site

$15.75 - $20.75/hr

Full-time

Posted 9 days ago


Job description

Job Type
Full-time
Description
TITLE: Associate Relationship Banker
DEPARTMENT: Retail Banking
JOB SUMMARY:
The Associate Relationship Banker is responsible for developing, maintaining, and deepening relationships with consumer and business clients by providing them with exceptional client service and recommending solutions that will fulfil their financial needs. This role will process transactions, introduce and cross-sell bank products and services, and refer clients to other departments to meet their financial needs.
ESSENTIAL FUNCTIONS:
  • Source and build long term, meaningful relationships with clients, understand their financial needs and provide solutions through appropriate product and service offerings, including deposit products, electronic services, and loans.
  • Open bank accounts for current and new clients, oversee transactions and close accounts when necessary.
  • Provide excellent service to our clients while processing various banking transactions, including but not limited to deposits, withdrawals, transfers, and loan payments.
  • Answer questions, address service challenges, and provide resolutions.
  • Maintain a system of orderly follow-up by mail and phone to onboard new clients.
  • Collaborate with business development and lending teams to seek and establish new clients in the marketplace.
  • Maintain knowledge of internal audit procedures, legal and bank regulations, and policies and procedures.
  • Answer basic inquiries and provides information to prospective and current clients regarding interest rates, account charges, and other pertinent account information while complying with disclosure requirements, regulations, and consumer privacy policies.
  • Process various transactions including checking and savings deposits, check cashing, cash handling and check endorsements according to standard operating procedures and protocols.
  • Accept and process loan and other types of payments and issues receipts.
  • Process other transactions and services including, but not limited to, wire transfers, stop payments, cash advances, money orders, cashier's checks, Travelers' Checks, and cash advances.
  • Follow security procedures consistently and protect client confidentiality.
  • Support security testing, internal and external audits, and regulatory and compliance exams with a prioritized sense of urgency.
  • Comply with all company or regulatory policies, procedures and requirements that are applicable to this position.
  • Foster and preserve a culture of diversity, equity, and inclusion.
  • Additional duties and responsibilities may be required to support the company's mission, vision, and values.

QUALIFICATIONS:
  • High school diploma or equivalent required
  • One-year experience in banking, client service, or related field with cash handling experience.
  • Capability to perform lending, sales, or account management.
  • Excellent client service skills.
  • Capability to prioritize and execute a variety of tasks simultaneously, at times in a demanding environment.
  • Capability to perform data entry utilizing banking software and Microsoft 365 products, with a high level of accuracy and attention to detail.
  • Demonstrates strong decision making & critical thinking skills, as well as strong interpersonal and written communication skills.

WORKING CONDITIONS:
  • Duties performed in a professional office environment.
  • Availability to work Saturdays.
  • Requires travel to other bank locations or client sites.
  • Extended periods of standing and ability to lift fifty pounds.

At QCR Holdings, Inc. we are committed to fostering and preserving a culture of diversity, equity, and inclusion and strongly believe that it is our differences - of all kinds - that make our company and our communities better and stronger.
QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other protected class status.
It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential functions of the job, and to receive equal access to other benefits and privileges of employment.