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Client Program Manager Jobs in Richmond, VA (NOW HIRING)

Padilla

Client Operations Specialist

Richmond, VA · On-site

$45K - $55K/yr

Own recurring operational processes and documentation that keep the client program running smoothly ... Experience managing project timelines, coordinating multiple stakeholders and driving work to ...

Marsh McLennan

Client Manager EHB

Richmond, VA · On-site

Charitable contribution match programs * Stock purchase opportunities To learn more about a career at MMA, check us out our website or flip through recruiting brochure. Follow us on social media to ...

Marsh LLC

Client Manager EHB

Richmond, VA · On-site

$64K - $120K/yr

Charitable contribution match programs * Stock purchase opportunities To learn more about a career at MMA, check us out our website or flip through recruiting brochure. Follow us on social media to ...

MCI Careers

Client Services Manager

Richmond, VA · On-site

Manage client onboarding, transitions and change requests to ensure a seamless experience ... Retirement Savings: Secure your future with retirement savings programs, where available.

Marsh LLC

Client Manager, Surety

Richmond, VA · On-site

$64K - $120K/yr

Charitable contribution match programs * Stock purchase opportunities To learn more about a career at MMA, check us out our website or flip through recruiting brochure. Follow us on social media to ...

Marsh McLennan

Client Manager, Surety

Richmond, VA · On-site

$64K - $120K/yr

Charitable contribution match programs * Stock purchase opportunities To learn more about a career at MMA, check us out our website or flip through recruiting brochure. Follow us on social media to ...

Dominion Payroll

Client Services Manager

Richmond, VA · On-site

$75K - $82K/yr

Dominion Payroll is hiring a Client Services Manager! If you're looking for an exciting leadership ... Robust 401(k) match program * Significant paid time off plus company-paid holidays * 16 hours of ...

Marsh & McLennan

Client Manager, Surety

Richmond, VA · On-site

$64K - $120K/yr

Charitable contribution match programs * Stock purchase opportunities Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the ...

Mercer France

Client Manager, Surety

Richmond, VA · On-site

$64K - $120K/yr

Charitable contribution match programs * Stock purchase opportunities Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the ...

Oliver Wyman

Client Manager, Surety

Richmond, VA · On-site

$64K - $120K/yr

Charitable contribution match programs * Stock purchase opportunities Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the ...

Kobie Marketing

Director, Client Services

Richmond, VA · Remote

Translate insights into actionable recommendations that optimize program ROI and member engagement. Client Relationship Management * Build and maintain senior-level client relationships, acting as a ...

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All JobsClient Program JobsClient Program Manager JobsClient Program Manager Jobs in Richmond, VA

Client Program Manager information

See Richmond, VA salary details

$8

$53

$84

How much do client program manager jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for client program manager in Richmond, VA is $53.52, according to ZipRecruiter salary data. Most workers in this role earn between $35.67 and $68.75 per hour, depending on experience, location, and employer.

How does a client program manager typically collaborate with internal teams to ensure client satisfaction?

Client Program Managers act as key liaisons between clients and various internal departments, such as sales, operations, and product development. They facilitate regular meetings to align project goals, address client feedback, and resolve any issues that arise during program execution. By fostering clear communication and cross-functional teamwork, Client Program Managers help ensure that deliverables meet client expectations while staying on schedule and within budget.

What are the key skills and qualifications needed to thrive as a client program manager, and why are they important?

To thrive as a Client Program Manager, you need strong project management abilities, organizational skills, and experience in client relationship management, often backed by a relevant degree and industry experience. Familiarity with project management software (like Asana, Jira, or MS Project) and certifications such as PMP or CAPM are commonly required. Excellent communication, problem-solving, and leadership abilities help you build trust with clients and manage cross-functional teams. These skills ensure successful program delivery, client satisfaction, and the ability to navigate complex project requirements.

What is the average salary for a client program manager?

The average salary for a client program manager typically ranges from $80,000 to $130,000 annually, depending on experience, location, and industry. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits.

What is the difference between Client Program Manager vs Project Coordinator?

AspectClient Program ManagerProject Coordinator
CredentialsTypically requires a bachelor's degree, PMP or similar certifications often preferredUsually requires a bachelor's degree; certifications are optional
Work EnvironmentManages multiple projects and client relationships, often in corporate or consulting settingsSupports project teams by coordinating tasks, often in office or on-site environments
Employer & Industry UsageCommon in consulting, IT, marketing, and service industriesWidely used across industries for project support roles

The Client Program Manager oversees multiple client projects, focusing on strategic management and client satisfaction, while the Project Coordinator handles day-to-day project tasks and coordination. Both roles require strong organizational skills, but the Program Manager has a broader scope and more strategic responsibilities.

What does a client program manager do?

A client program manager oversees the planning, execution, and delivery of projects for clients, ensuring they meet scope, budget, and timeline requirements. They coordinate between internal teams and clients, manage stakeholder expectations, and utilize project management tools to track progress and resolve issues.

What are popular job titles related to Client Program Manager jobs in Richmond, VA?

For Client Program Manager jobs in Richmond, VA, the most frequently searched job titles are:

What job categories do people searching Client Program Manager jobs in Richmond, VA look for?

The top searched job categories for Client Program Manager jobs in Richmond, VA are:

What cities near Richmond, VA are hiring for Client Program Manager jobs?

Cities near Richmond, VA with the most Client Program Manager job openings:

Client Program Manager jobs near you
Infographic showing various Client Program Manager job openings in Richmond, VA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $111,319 per year, or $53.5 per hour.

Client Operations Specialist

Padilla

Richmond, VA • On-site

$45K - $55K/yr

Full-time

Re-posted yesterday

Job description

Want to make a meaningful career move? Think: Padilla. We celebrate our people - and honor their potential. It starts with a warm, inclusive workplace. Ample opportunities to learn and to lead. Other pluses? Fulfilling mentorship opportunities and great celebrations. And caring workers who love creating award-winning work. Come build, grow, and connect with Padilla. We'll help you be your best.
As a Client Operations Specialist, you'll serve as a critical member of one of the agency's largest and most complex client teams. Working closely with account leadership, client stakeholders and Padilla's finance team, you'll help coordinate day-to-day operations, manage project timelines, oversee financial workflows and ensure client deliverables are completed accurately and on schedule. This is a highly visible, client-facing role that requires exceptional organization, attention to detail and the ability to keep multiple priorities moving simultaneously.
The ideal candidate thrives in a fast-paced environment, enjoys creating order from complexity, and takes ownership of keeping client work organized, accurate and on schedule.
What You'll Do
Drive Operational Excellence
  • Own recurring operational processes and documentation that keep the client program running smoothly
  • Coordinate deadlines, drive follow-up on action items and keep work moving across the team
  • Build and maintain project timelines, trackers and shared resources across multiple workstreams
  • Identify opportunities to improve recurring workflows and operational efficiency

Support Client Financial Operations
  • Coordinate and maintain client-specific budgeting, billing and compliance workflows
  • Verify financial documentation, budgets and invoices for accuracy and compliance before client submission, partnering with Padilla's finance team to resolve discrepancies
  • Assist with budget and hours tracking across multiple workstreams
  • Maintain accurate financial records and supporting documentation

Provide Administrative Support
  • Anticipate operational needs and provide day-to-day support for account leadership
  • Coordinate travel, meeting logistics and administrative processes
  • Partner with client administrative staff on scheduling and coordination
  • Coordinate client meetings, agendas, action items and follow-up communications

Ensure Quality and Compliance
  • Proofread and quality-check client-facing presentations, reports, budgets and correspondence to ensure accuracy, consistency and a polished final product
  • Verify alignment between client requirements, approved budgets and supporting documentation
  • Maintain version control and document integrity across workstreams

What You Bring
  • Experience supporting complex client accounts, programs or business operations
  • Experience coordinating financial, compliance or reporting-related processes
  • Exceptional organizational skills with meticulous attention to detail and follow through
  • Experience working with budgets, invoicing processes or financial documentation
  • Experience managing project timelines, coordinating multiple stakeholders and driving work to completion
  • Ability to manage multiple priorities and deadlines simultaneously
  • Strong written communication and proofreading skills
  • Demonstrated ability to work independently and exercise sound judgment
  • Comfortable interacting directly with clients and senior executives

Technical Skills
  • Advanced Microsoft Office proficiency
  • Strong Excel skills
  • PowerPoint formatting and production experience
  • Experience working with shared document platforms (SharePoint of similar)
  • Document management and version control experience
  • Experience leveraging AI tools

Personal Attributes
  • Proactive and resourceful
  • Highly organized
  • Strong follow-through
  • Comfortable managing ambiguity
  • Service-oriented mindset
  • Collaborative and team-focused
  • Dependable and accountable

#LI-Hybrid
US salary range
$45,000-$55,000 USD
Padilla is a full-service agency that transforms brands and organizations through strategically creative communications. Our work across a range of industry sectors is consistently recognized by the PRWeek Awards, PRovoke IN2 SABRE Awards and PRSA Anvil Awards, among others. Padilla operates in seven cities in the U.S. through its family of brands, which includes SHIFT (performance communications), FoodMinds (food and nutrition affairs) and Joe Smith (brand strategy). As an AVENIR GLOBAL company and a founding member of the Worldcom Public Relations Group, the agency provides services to clients through 155 offices worldwide. Transform with purpose at PadillaCo.com.
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