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Client Program Manager Jobs in Reston, VA (NOW HIRING)

CapRelo

Client Program Manager (Remote)

Sterling, VA · On-site +1

Overview The Client Program Manager is responsible for establishing and maintaining strong relationships with recruiting teams and other key stakeholders within the client's organization to ...

CapRelo

Client Program Manager (Remote)

Sterling, VA · Remote

Overview The Client Program Manager is responsible for establishing and maintaining strong relationships with recruiting teams and other key stakeholders within the client's organization to ...

CapRelo

Client Program Manager (Remote)

Sterling, VA · Remote

The Client Program Manager is responsible for establishing and maintaining strong relationships with recruiting teams and other key stakeholders within the client's organization to successfully ...

RIVA Solutions Inc.

Program Manager

Reston, VA · On-site +1

Program Manager Location: Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred ... Serve as the primary client interface with the Contracting Officer Representative, Task Order ...

New

RIVA Solutions Inc.

Program Manager

Reston, VA · On-site +1

Program Manager Location: Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred ... Serve as the primary client interface with the Contracting Officer Representative, Task Order ...

New

RIVA Solutions Inc.

Program Manager

Reston, VA · On-site

Program Manager Location: Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred ... Serve as the primary client interface with the Contracting Officer Representative, Task Order ...

Adobe

Program Manager (Client Services)

Mclean, VA

$95.10K - $171.10K/yr

JOB LEVEL P30 EMPLOYEE ROLE Individual Contributor Program Manager Coordinates all aspects of a product or service offering project for a client, from inception to installation. Installations may ...

Adobe, Inc.

Program Manager (Client Services)

Mclean, VA · On-site

$95.10K - $171.10K/yr

JOB LEVEL P30 EMPLOYEE ROLE Individual Contributor Program Manager Coordinates all aspects of a product or service offering project for a client, from inception to installation. Installations may ...

IFAS LLC

Program Manager

Washington, DC · On-site

... client satisfaction; • Ensure compliance with all delivery order requirements and quality ... The Program Manager shall have a minimum of 10 years of experience in program management to include ...

E Logic

Program Manager

Washington, DC · On-site

Coordinate cross-functional teams and ensure alignment with project goals and client expectations ... Minimum of 8 years of Program Management experience supporting large-scale IT or consulting ...

Steampunk

Program Manager

Mclean, VA

$140K - $200K/yr

You will be a client manager, coach, mentor, and an accountable program manager with a proven track record of leading deployments of solutions in a client environment. Some things you can tell us ...

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How much do client program manager jobs pay per hour?

As of May 29, 2026, the average hourly pay for client program manager in Reston, VA is $56.37, according to ZipRecruiter salary data. Most workers in this role earn between $37.60 and $72.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Program Manager, and why are they important?

To thrive as a Client Program Manager, you need strong project management abilities, organizational skills, and experience in client relationship management, often backed by a relevant degree and industry experience. Familiarity with project management software (like Asana, Jira, or MS Project) and certifications such as PMP or CAPM are commonly required. Excellent communication, problem-solving, and leadership abilities help you build trust with clients and manage cross-functional teams. These skills ensure successful program delivery, client satisfaction, and the ability to navigate complex project requirements.

How does a Client Program Manager typically collaborate with internal teams to ensure client satisfaction?

Client Program Managers act as key liaisons between clients and various internal departments, such as sales, operations, and product development. They facilitate regular meetings to align project goals, address client feedback, and resolve any issues that arise during program execution. By fostering clear communication and cross-functional teamwork, Client Program Managers help ensure that deliverables meet client expectations while staying on schedule and within budget.

What does a Client Program Manager do?

A Client Program Manager is responsible for overseeing and coordinating projects or programs for a company's clients. Their main duties include managing client relationships, ensuring deliverables are met on time and within budget, and communicating project progress between clients and internal teams. They often develop project plans, set timelines, and resolve issues that arise during project execution. Client Program Managers play a key role in ensuring client satisfaction and achieving business goals.

What is the difference between Client Program Manager vs Project Coordinator?

AspectClient Program ManagerProject Coordinator
CredentialsTypically requires a bachelor's degree, PMP or similar certifications often preferredUsually requires a bachelor's degree; certifications are optional
Work EnvironmentManages multiple projects and client relationships, often in corporate or consulting settingsSupports project teams by coordinating tasks, often in office or on-site environments
Employer & Industry UsageCommon in consulting, IT, marketing, and service industriesWidely used across industries for project support roles

The Client Program Manager oversees multiple client projects, focusing on strategic management and client satisfaction, while the Project Coordinator handles day-to-day project tasks and coordination. Both roles require strong organizational skills, but the Program Manager has a broader scope and more strategic responsibilities.

What are popular job titles related to Client Program Manager jobs in Reston, VA? For Client Program Manager jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Client Program Manager jobs in Reston, VA look for? The top searched job categories for Client Program Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Client Program Manager jobs? Cities near Reston, VA with the most Client Program Manager job openings:
Client Program Manager jobs near you
Client Program Manager (Remote)

Client Program Manager (Remote)

CapRelo

Sterling, VA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago

Job description

Overview
The Client Program Manager is responsible for establishing and maintaining strong relationships with recruiting teams and other key stakeholders within the client's organization to successfully execute and continuously improve all special programs offered to the client. This role serves as a primary liaison between client contacts and internal program teams, ensuring alignment, operational excellence, and consistent service delivery.
Special programs may include, but are not limited to, intern programs, International Academy, commuter programs, managers-in-training, Human Resources Optimization initiatives, and pre-hire tours.
The Client Program Manager holds accountability for proactive process improvement, contract management, financial oversight, and client satisfaction. Responsibilities include identifying efficiencies and cost savings for both the client and the company, managing housing assignments and monthly transferee payments, overseeing third-party service providers, supporting client reporting and digital solutions, initiating invoicing procedures, and ensuring program profitability. The role promotes services with clients, develops subject matter expertise across assigned programs, and may serve as a people leader for the Client Services Associate role.
Responsibilities
  • Coordinate the provision of services with Global Corporate Relocation Shared Services group and other client stakeholders regarding relocation policies and benefits.
  • Proactively lead execution of service delivery across multiple client programs.
  • Serve as a people leader and direct manager for the Client Services Associate role, as applicable.
  • Build and maintain strong relationships with client contacts to support program success and identify new opportunities.
  • Interface with cross-functional teams and business partners to establish and manage defined business and supplier relationships.
  • Act as a liaison between global operational teams, supply chain partners, and client contacts.
  • Monitor and communicate progress of financial strategies aligned with company goals and objectives.
  • Ensure the success and sustainability of contracted providers through innovation, performance evaluation, and continuous improvement.
  • Maintain current knowledge of all client programs, policies, and procedures.
  • Recommend policy or program changes based on exceptions, operational feedback, and industry trends.
  • Develop and maintain processes, SOPs, and client- and customer-facing documentation and tools.
  • Evaluate supplier and internal service performance to ensure optimal use of client and company funds and adherence to performance standards.
  • Track, recommend, and implement program improvement initiatives related to customer service, documentation, tracking, invoicing, and accuracy.
  • Ensure all program provisions comply with applicable regulations, tariffs, taxation, and fee requirements.
  • Drive customer satisfaction through proactive communication and timely resolution of issues.
  • Ensure quality, consistency, and continuity of services across all client programs.
  • Initiate and manage communication for international and domestic assignment preparation.
  • Maintain consistent coordination with transferees, real estate agents, and other relocation partners.
  • Promote CapRelo services to increase utilization and support client and transferee engagement.
  • Identify, evaluate, and implement new services that add value to both the client and the company.
  • Support company and team strategies through special projects and additional duties, as assigned.
  • Live and promote the company's core values in all interactions and decisions.

Qualifications
  • Bachelor's degree or equivalent experience
  • Minimum of 5 years' experience in relocation, corporate housing, property management, or a related customer service-driven industry.
  • Experience managing multiple programs or projects and building strong client relationships aligned to business objectives.
  • Exposure to supplier contract review, cost management, invoicing, and profitability oversight.
  • Strong interpersonal, negotiation, and communication skills; ability to collaborate cross-functionally and lead or mentor others.
  • Highly organized, adaptable, and solution-oriented
  • Proficient in Microsoft Office and standard business technologies, including effective use of AI tools.

About
CapRelo is a technology-driven company focused on delivering best in class relocation and assignment services on a global platform. Our goal is to make the relocation process easy for everyone involved. Our employees simplify and streamline the complexities of relocation through capabilities like move management services, home sale and purchase, property management, destination services, expense administration, and consultation on domestic and international relocation policies. At CapRelo, we strive to attract the best and the brightest who will bring their unique abilities and help take our company to the next level. If you are looking for an organization where you can use your talents and have a real impact on company performance - you've come to the right place.
Benefits
  • In addition to comprehensive medical, dental, and vision insurance, CapRelo offers:
  • World-class retirement savings programs including Company-funded profit sharing and safe harbor 401(k)
  • Recruitment and customer referral bonuses
  • Company-paid life insurance and accidental death benefits
  • Voluntary protection programs for employees and their families
  • Service recognition programs
  • Safety & performance bonuses
  • Tuition reimbursement and student loan repayment assistance
  • Discounted membership @ Gold's Gyms (corporate locations) nationwide
  • Global employee wellness programs and Employee Assistance Program (EAP) for employees and their families
  • Medical and Dependent Care Flexible Spending Accounts (FSAs)
  • Health Savings Account (HSA) with employer matching contribution

Equal Opportunity/Affirmative Action Employer

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