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Client Program Manager Jobs in Kentucky (NOW HIRING)

Control Touch Systems, LLC

Program Manager

Louisville, KY · On-site

$120K - $165K/yr

Program Manager REPORTS TO: VP, Projects & Operations JOB STATUS: Full Time FLSA STATUS: Exempt ... Increase and manage client relationships to ensure successful projects and repeatable business

MCS

Program Manager I

Kevil, KY · On-site

... programs and budgets Manages schedules, and prepares status reports Assesses project issues and ... client-satisfaction goals and objectives Develops mechanisms for monitoring project progress and ...

Sazerac Company

Innovation Program Manager

Louisville, KY · On-site

$126K - $190K/yr

... Program Manager for North America , you will be in instrumental in the successful delivery of ... various client groups, including internal and external groups Preferred: * PMP certification

Sazerac Company

Innovation Program Manager

Louisville, KY · On-site

$126K - $190K/yr

As the Innovation Program Manager for North America , you will be in instrumental in the successful ... various client groups, including internal and external groups Preferred: * PMP certification

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All JobsClient Program JobsClient Program Manager JobsClient Program Manager Jobs in Kentucky

Client Program Manager information

See Kentucky salary details

$7

$46

$73

How much do client program manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for client program manager in Kentucky is $46.97, according to ZipRecruiter salary data. Most workers in this role earn between $31.30 and $60.34 per hour, depending on experience, location, and employer.

How does a client program manager typically collaborate with internal teams to ensure client satisfaction?

Client Program Managers act as key liaisons between clients and various internal departments, such as sales, operations, and product development. They facilitate regular meetings to align project goals, address client feedback, and resolve any issues that arise during program execution. By fostering clear communication and cross-functional teamwork, Client Program Managers help ensure that deliverables meet client expectations while staying on schedule and within budget.

What are the key skills and qualifications needed to thrive as a client program manager, and why are they important?

To thrive as a Client Program Manager, you need strong project management abilities, organizational skills, and experience in client relationship management, often backed by a relevant degree and industry experience. Familiarity with project management software (like Asana, Jira, or MS Project) and certifications such as PMP or CAPM are commonly required. Excellent communication, problem-solving, and leadership abilities help you build trust with clients and manage cross-functional teams. These skills ensure successful program delivery, client satisfaction, and the ability to navigate complex project requirements.

What is the average salary for a client program manager?

The average salary for a client program manager typically ranges from $80,000 to $130,000 annually, depending on experience, location, and industry. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits.

What is the difference between Client Program Manager vs Project Coordinator?

AspectClient Program ManagerProject Coordinator
CredentialsTypically requires a bachelor's degree, PMP or similar certifications often preferredUsually requires a bachelor's degree; certifications are optional
Work EnvironmentManages multiple projects and client relationships, often in corporate or consulting settingsSupports project teams by coordinating tasks, often in office or on-site environments
Employer & Industry UsageCommon in consulting, IT, marketing, and service industriesWidely used across industries for project support roles

The Client Program Manager oversees multiple client projects, focusing on strategic management and client satisfaction, while the Project Coordinator handles day-to-day project tasks and coordination. Both roles require strong organizational skills, but the Program Manager has a broader scope and more strategic responsibilities.

What does a client program manager do?

A client program manager oversees the planning, execution, and delivery of projects for clients, ensuring they meet scope, budget, and timeline requirements. They coordinate between internal teams and clients, manage stakeholder expectations, and utilize project management tools to track progress and resolve issues.
What are popular job titles related to Client Program Manager jobs in Kentucky? For Client Program Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Client Program Manager jobs in Kentucky look for? The top searched job categories for Client Program Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Client Program Manager jobs? Cities in Kentucky with the most Client Program Manager job openings:
Client Program Manager jobs near you
Infographic showing various Client Program Manager job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $97,697 per year, or $47 per hour.

Program Manager

ControlTouch Systems LLC

Louisville, KY • On-site

Full-time

Re-posted 18 hours ago

Job description

Job Type
Full-time
Description
Come grow with us! It is an exciting time within our company as we expand the services offered to our customers. At ControlTouch Systems, our goal is to be "The BEST in Baggage". We are seeking innovative-minded, qualified candidates to join our team as we continue to do just that! We design and support systems for airports that get baggage to passengers at destinations all over the world safely, accurately, and efficiently. Check out the job description below and apply today!
JOB TITLE: Program Manager
REPORTS TO: VP, Projects & Operations
JOB STATUS: Full Time
FLSA STATUS: Exempt
DATE: May 2, 2023
JOB SUMMARY:
ControlTouch Systems is looking for an experienced Controls Integration Program Manager to provide leadership and consistency to a group of projects that may include Controls programming and Electrical Installation work while coordinating with customer and/or end users (TSA, Airports, etc.). The Program Manager leads all program/project team members and removes obstacles to drives deliverables such that each team member will have the opportunity to be successful on the project(s). When every team member is successful, then the program is successful. The program manager not only leads the internal team but also manages the customer expectations to guarantee the delivery of a program that exceeds customer expectations.
Success for this position is to deliver successful projects to our customers. A successful project is defined by the following essential criteria:
1. Safety - Injury free work environments
2. Timeliness - Meeting or exceeding customer deadlines
3. Execution - Efficient and effective startups
4. Quality - Built according to specifications (or better)
5. Profitability - At or under budget
ESSENTIAL FUNCTIONS:
  • Drives own empowerment with adequate authorization and responsibilities to manage the Programs project teams according to organizational standards.
  • Serves as first point of customer escalation of issues.
  • Acts as responsible project manager for projects when needed.
  • Accountable for overall projects results with full profit/loss responsibility.
  • Status reporting on financial KPIs, risk/opportunity management, claims, scheduling and EHS.
  • Performs contract reading and derives actions concerning risks, opportunities, and obligations.
  • Schedules regular project status meetings and organizes acceptance of work results for projects.
  • Documents and reports all work results according to defined standards.
  • Manages customer acceptance and final project closeout requirements (internal & external).
  • Manages customer expectations and helps team resolve issues.
  • Actively gathers information on the customer's strategies, requirements, and targets.
  • Consults with customers, project teams and Sales team on technical solutions.
  • Clarifies customer targets, requirements per contract specifications.
  • Performs lessons learned activities and feeds the results to project and relevant parties.
  • Develops strategic billing plans for the best possible cash flow across projects.
  • Represents the project and company in the relevant decisions internally and externally.
  • Assesses and manages contracts / specifications for responsible projects.
  • Negotiates with stakeholders on Change Requests and incorporates them into contract.
  • Is pro-active in notifying the customer, management, and team of project plan changes.
  • Align the Program team and cast a vision that defines project success and achieve the 5 critical criteria for all projects (Safety, Timeliness, Execution, Quality, Profitability).
  • Understands that the customer is an important team member on the project team and effectively coordinate and communicate.
  • Increase and manage client relationships to ensure successful projects and repeatable business
  • Coordinate and communicate with the Engineering and Field Operations
  • Manage sub-contractor and vendor relationships to ensure success
  • Lead project team to maintain and manage the project schedule
  • Present a monthly project update to management that reviews: budget, schedule, safety, CO's and risk.
  • Other responsibilities as needed.

WORK ENVIRONMENT:
  • Combination of office and job site settings
  • Collaborative, engaging and success driven culture
  • Travel required

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Sitting for prolonged periods of time when in office
  • Standing and walking for prolonged periods of time when at a jobsite
  • Climbing may be required when working at a jobsite
  • Repetitive typing/data entry
  • Lifting up to 10 pounds

WORK SCHEDULE:
This position offers a flexible work schedule. General office hours are M-F, 7a-4p or 8a-5p. Working hours will vary when working at a job site to meet the requirements as needed.
It is the policy of ControlTouch Systems to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or pregnancy-related condition, status with regard to public assistance, veteran status, citizenship status (if authorized to work in the U.S.), or any other characteristic protected by federal, state or local law. In addition, ControlTouch Systems will provide reasonable accommodation for qualified individuals with disabilities.
Requirements
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
  • Ability to understand written specifications, as well as contract drawings to understand contract scope requirements, support quotations and present current KPIs in project reviews.
  • Ability to travel to customer facilities as needed and work non-business hours based on project delivery commitments and customer needs.
  • Is detail-oriented and organized; and capable of performing work that is reliable, accurate and thoroughly self-verified.
  • Knowledge of commonly used concepts, practices and procedures related to Project Management and project reporting.
  • Ability to exercise a wide degree of creativity.
  • Strategic thinker and problem-solver
  • Leadership traits and instincts with strong analytical skills
  • Excellent communication skills (verbal and written), attention to detail and organizational skills
  • Excellent collaborator and influencer
  • Ability to consistently achieve or exceed desired results
  • Ability to handle large projects and/or multiple projects simultaneously
  • Ability to train less experienced Project Managers

EDUCATION, EXPERIENCE AND QUALIFICATIONS:
  • Bachelor's degree, or equivalent, in related area; years of relative experience will be considered for education.
  • Experience in managing multiple projects and teams
  • Experience in customer presentations and negotiations
  • 8+ years of relevant experience
  • Expert level knowledge of Excel required
  • Experience in the following Preferred:
  • AutoCAD Electrical
  • MS Project or equivalent scheduling tools
  • Presentations to customers and leadership
  • Legally authorized to work in the United States
  • Ability to obtain airport security clearance as needed.

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