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Client Program Manager Jobs in Independence, KY (NOW HIRING)

The Program Manager ensures the successful delivery of high-quality services by providing ... Acting as the primary point of contact to address client-level and structural problems as they ...

The Program Manager ensures the successful delivery of high-quality services by providing ... Acting as the primary point of contact to address client-level and structural problems as they ...

The Program Manager ensures the successful delivery of high-quality services by providing ... Acting as the primary point of contact to address client-level and structural problems as they ...

... client relationships, and profitability, preferred License/Certifications: โ€ข N/A Software: โ€ข Proficiency with Microsoft Office (Word, Excel, PowerPoint and Project Management Software), required ...

The Government Program Senior Manager is responsible for overseeing the development, administration ... client relationships, and profitability, preferred License/Certifications: N/A Software:

Experience with client management, business development, and participation in local professional ... Safety Program: We are committed to safety as part of our 'quality of life' core value, and we ...

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Client Program Manager information

See Independence, KY salary details

$8

$53

$83

How much do client program manager jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for client program manager in Independence, KY is $53.24, according to ZipRecruiter salary data. Most workers in this role earn between $35.48 and $68.41 per hour, depending on experience, location, and employer.

How does a client program manager typically collaborate with internal teams to ensure client satisfaction?

Client Program Managers act as key liaisons between clients and various internal departments, such as sales, operations, and product development. They facilitate regular meetings to align project goals, address client feedback, and resolve any issues that arise during program execution. By fostering clear communication and cross-functional teamwork, Client Program Managers help ensure that deliverables meet client expectations while staying on schedule and within budget.

What are the key skills and qualifications needed to thrive as a client program manager, and why are they important?

To thrive as a Client Program Manager, you need strong project management abilities, organizational skills, and experience in client relationship management, often backed by a relevant degree and industry experience. Familiarity with project management software (like Asana, Jira, or MS Project) and certifications such as PMP or CAPM are commonly required. Excellent communication, problem-solving, and leadership abilities help you build trust with clients and manage cross-functional teams. These skills ensure successful program delivery, client satisfaction, and the ability to navigate complex project requirements.

What is the average salary for a client program manager?

The average salary for a client program manager typically ranges from $80,000 to $130,000 annually, depending on experience, location, and industry. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits.

What is the difference between Client Program Manager vs Project Coordinator?

AspectClient Program ManagerProject Coordinator
CredentialsTypically requires a bachelor's degree, PMP or similar certifications often preferredUsually requires a bachelor's degree; certifications are optional
Work EnvironmentManages multiple projects and client relationships, often in corporate or consulting settingsSupports project teams by coordinating tasks, often in office or on-site environments
Employer & Industry UsageCommon in consulting, IT, marketing, and service industriesWidely used across industries for project support roles

The Client Program Manager oversees multiple client projects, focusing on strategic management and client satisfaction, while the Project Coordinator handles day-to-day project tasks and coordination. Both roles require strong organizational skills, but the Program Manager has a broader scope and more strategic responsibilities.

What does a client program manager do?

A client program manager oversees the planning, execution, and delivery of projects for clients, ensuring they meet scope, budget, and timeline requirements. They coordinate between internal teams and clients, manage stakeholder expectations, and utilize project management tools to track progress and resolve issues.
What job categories do people searching Client Program Manager jobs in Independence, KY look for? The top searched job categories for Client Program Manager jobs in Independence, KY are:
What cities near Independence, KY are hiring for Client Program Manager jobs? Cities near Independence, KY with the most Client Program Manager job openings:
Infographic showing various Client Program Manager job openings in Independence, KY as of June 2026, with employment types broken down into 76% Full Time, 19% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $110,738 per year, or $53.2 per hour.

Program Manager

Best Behavioral Health

Cincinnati, OH โ€ข On-site

Full-time

Re-posted 4 days ago


Job description

Job description
WHAT WE DO
Since its foundation in Best Behavioral Health has pioneered bold and effective approaches to assist people experiencing behavioral health concerns. We operate services throughout Southern Ohio, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, behavioral health counseling, employment preparation and placement assistance, individualized case management, supportive services etc.
Our programs provide person-centered, culturally competent supportive services to clients who have a history of chronic mental health, and/or co-occurring conditions.
WHAT IS A PROGRAM MANAGER?
The Program Manager ensures the successful delivery of high-quality services by providing administrative oversight and supervisory leadership to the program staff through a hands-on, lead by example approach. Responsibilities of the Program Manager include:
Supportive Services
  • Carrying a small caseload of more challenging and complex clients
  • Providing field-based case management and service coordination services designed to assist clients

Service Supervision
  • Overseeing day-to-day service delivery by providing direct supervision to program staff, facilitating case consultation, guiding delivery, and providing support with complex or challenging issues
  • Ensuring the development and implementation of a team-based approach to service delivery that incorporates evidence-based practices, leverages the strengths of individuals and the group as a whole, and fosters professional growth
  • Monitoring and verifying services provided to each client to determine quality and effectiveness of services
  • Acting as the primary point of contact to address client-level and structural problems as they arise
  • Conducting supervisory meetings and providing regular feedback, guidance and training to case management staff
  • Recruiting, hiring and training new staff as needed
  • Fundraising
  • Office management
  • Additional duties as assigned

Program Development & Implementation
  • Implement policies, procedures and practices that ensure the delivery of quality services that are in compliance with contractual obligations and agency standards.
  • Coordinating services with partner agencies including the creation of written documentation that accurately reflects partnerships

Program Administration & Compliance
  • Ensuring that all documentation standards set forth by the program contract and polices are maintained through monitoring and regular audits
  • Reviewing client service plans to ensure that services are appropriate, documentation is accurate and complete, and that all standards have been adhered to
  • Generating regular reporting, assessing outcomes, and analyzing and communicating observed trends or needs that may impact services

WHAT YOU BRING
We're looking for candidates that:
  • Display excellent leadership skills with a hands-on, lead-by-example approach
  • Have experience in case management, mental health and community resources
  • Demonstrate knowledge and understanding of evidence-based practices in service delivery such as intensive case management, motivational interviewing, harm reduction, critical time intervention and housing first
  • Demonstrate strong interpersonal skills and the ability work in a variety of settings with a diverse range of individuals in a culturally sensitive and appropriate manner
  • Maintain and execute confidential information according to HIPAA standards
  • Possess a high level of tolerance and understanding for individuals with urgent and multiple case management and health needs
  • Work just as well independently as they do on a team
  • Exercise mature judgement, and are highly motivated, self-starting and proactive
  • Are excellent at communicating, whether in writing or verbally
  • Have a strong sense of prioritization and can coordinate multiple demands in a high-pressure environment
  • LPCC/LPC/LISW or LSW strongly preferred

MANDATORY REQUIREMENTS
For this role the Program Manager must:
  • Have at least 2 years of experience in a leadership role in social services or related field
  • Be able and willing to work flexible hours which may include evenings or weekends
  • Have or be able and willing to obtain CPR/First Aid training
  • Have reliable transportation and:
  • A valid driver's license
  • Auto Insurance
  • Successfully complete the following as a condition of hire:
  • Background Screening
  • Education verification