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Client Program Manager Jobs in Hawaii (NOW HIRING)

Pacific Quest

Program Guide-Full Time

Hilo, HI · On-site

  • Medical

  • Life

  • Retirement

  • PTO

... the Program Manager and Team Managers. Essential Duties & Responsibilities * Uphold safety ... Maintain client confidentiality * Keep appropriate boundaries related to self-disclosure, avoid ...

Pacific Quest

Program Guide-Full Time

Hilo, HI

  • Medical

  • Life

  • Retirement

  • PTO

... the Program Manager and Team Managers. Essential Duties & Responsibilities * Uphold safety ... Maintain client confidentiality * Keep appropriate boundaries related to self-disclosure, avoid ...

Pacific Quest

Program Guide-Full Time

Hilo, HI · On-site

$20 - $24/hr

... the Program Manager and Team Managers. Essential Duties & Responsibilities * Uphold safety ... Maintain client confidentiality * Keep appropriate boundaries related to self-disclosure, avoid ...

The Salvation Army

Support Staff

Honolulu, HI · On-site

$17/hr

Provides newly admitted residential clients with program orientation sessions. Coordinates client room assignments and kitchen crew work schedules and assists clients with crisis management and ...

Helping Hands Hawaii

Warehouse Specialist

Honolulu, HI · On-site

$18.90/hr

Informs Program Manager of any client and donor feedback, including accidents or positive outcomes. * Works with Program Manager in training and overseeing warehouse volunteers to assist with ...

Helping Hands Hawaii

Warehouse Specialist

Honolulu, HI · On-site

$18.90/hr

Informs Program Manager of any client and donor feedback, including accidents or positive outcomes.Works with Program Manager in training and overseeing warehouse volunteers to assist with warehouse ...

Salvation Army

Support Staff

Honolulu, HI · On-site

Provides newly admitted residential clients with program orientation sessions. Coordinates client room assignments and kitchen crew work schedules and assists clients with crisis management and ...

U.S.VETS

Program Data/Intake Specialist

Kapolei, HI

$22.56 - $24.04/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... case management in maintaining client care records Assists with the client intake process and ... program data entry into the local Homeless Management Information System (HMIS) and internal ...

US VETS Inc

Program Data/Intake Specialist

Kapolei, HI · On-site

$18.50 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... management in maintaining client care records • Assists with the client intake process and ... program data entry into the local Homeless Management Information System (HMIS) and internal ...

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All JobsClient Program JobsClient Program Manager JobsClient Program Manager Jobs in Hawaii

Client Program Manager information

See Hawaii salary details

$9

$56

$88

How much do client program manager jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for client program manager in Hawaii is $56.19, according to ZipRecruiter salary data. Most workers in this role earn between $37.45 and $72.16 per hour, depending on experience, location, and employer.

How does a client program manager typically collaborate with internal teams to ensure client satisfaction?

Client Program Managers act as key liaisons between clients and various internal departments, such as sales, operations, and product development. They facilitate regular meetings to align project goals, address client feedback, and resolve any issues that arise during program execution. By fostering clear communication and cross-functional teamwork, Client Program Managers help ensure that deliverables meet client expectations while staying on schedule and within budget.

What are the key skills and qualifications needed to thrive as a client program manager, and why are they important?

To thrive as a Client Program Manager, you need strong project management abilities, organizational skills, and experience in client relationship management, often backed by a relevant degree and industry experience. Familiarity with project management software (like Asana, Jira, or MS Project) and certifications such as PMP or CAPM are commonly required. Excellent communication, problem-solving, and leadership abilities help you build trust with clients and manage cross-functional teams. These skills ensure successful program delivery, client satisfaction, and the ability to navigate complex project requirements.

What is the difference between Client Program Manager vs Project Coordinator?

AspectClient Program ManagerProject Coordinator
CredentialsTypically requires a bachelor's degree, PMP or similar certifications often preferredUsually requires a bachelor's degree; certifications are optional
Work EnvironmentManages multiple projects and client relationships, often in corporate or consulting settingsSupports project teams by coordinating tasks, often in office or on-site environments
Employer & Industry UsageCommon in consulting, IT, marketing, and service industriesWidely used across industries for project support roles

The Client Program Manager oversees multiple client projects, focusing on strategic management and client satisfaction, while the Project Coordinator handles day-to-day project tasks and coordination. Both roles require strong organizational skills, but the Program Manager has a broader scope and more strategic responsibilities.

What does a client program manager do?

A client program manager oversees the planning, execution, and delivery of projects for clients, ensuring they meet scope, budget, and timeline requirements. They coordinate between internal teams and clients, manage stakeholder expectations, and utilize project management tools to track progress and resolve issues.

What is the average salary for a client program manager?

The average salary for a client program manager typically ranges from $80,000 to $130,000 annually, depending on experience, location, and industry. Senior roles or those in high-demand sectors may offer higher compensation, and certifications like PMP can influence salary levels.

What job categories do people searching Client Program Manager jobs in Hawaii look for?

The top searched job categories for Client Program Manager jobs in Hawaii are:

What cities in Hawaii are hiring for Client Program Manager jobs?

Cities in Hawaii with the most Client Program Manager job openings:

Client Program Manager jobs near you
Infographic showing various Client Program Manager job openings in Hawaii as of June 2026, with employment types broken down into 74% Full Time, 23% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $116,868 per year, or $56.2 per hour.

Program Guide-Full Time

Pacific Quest

Hilo, HI • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Join Pacific Quest and make a difference!
Pacific Quest provides licensed and accredited residential mental healthcare on Hawaii Island and is a leader in integrative, nature-based residential treatment for adolescents and young adults.
Why You'll Love Working Here:
- Be part of a mission-driven team committed to fostering health, connection, and resilience
- Work in a collaborative, supportive environment where every role contributes to life-changing outcomes
- Enjoy competitive pay, great benefits
Pacific Quest is looking for skilled Program Guides!
Who We Are: Pacific Quest is a behavioral health program for adolescents and young adults, located on the East side of the Big Island of Hawaii.
Our Mission: Pacific Quest cultivates change within our residents, families, and our community.
Primary Purpose: Program Guide positions are responsible for the direct supervision, safety, health, and wellbeing of the residents while implementing the program curriculum and facilitating therapeutic weekly treatment plans. The Program Guide role's primary purpose is to learn the program and the necessary hard and soft skills while providing support to other members of the Program Guide team and following the direction of the Program Manager and Team Managers.
Essential Duties & Responsibilities
  • Uphold safety, supervision, and monitoring of residents in accordance with Program Policy
  • Learn and articulate the Pacific Quest mission, guiding principles, and curriculum.
  • Effectively communicate with residents in a group setting and direct resident groups toward common goals; demonstrate flexibility with placement, program, location, and resident supervision assignments; observe and identify the needs of individual residents and the group to create a physically and emotionally safe and supportive environment
  • Role model program expectations at all times, which includes upholding our diet and wellness standards while at work
  • Build and maintain rapport with residents while holding boundaries that further therapeutic outcomes
  • Maintain client confidentiality
  • Keep appropriate boundaries related to self-disclosure, avoid teaching or speaking about controversial beliefs while at work including but not limited to political, religious, medication, diet, or lifestyle choices
  • Maintain professional appearance and attitude in accordance with Program Policy
  • Participate in professional development through mandatory and voluntary monthly in-service training
  • Able to cover for medication passes as needed, once trained
  • Complete documentation of resident observations and incidents in a timely and thorough manner

The Program Guide positions have the following roles that require additional expectations and job responsibilities. Movement between roles will be based on the discretion of the Management Team and will account for seniority, performance assessment, participation in training, and operational needs.
Apprentice Guide
  • Gain knowledge and experience of Pacific Quest's curriculum and operating procedures
  • Share responsibility for facilitation of group activities

Journey Guide
  • Assist with facilitation of group and individual activities, therapeutic and curriculum based groups, and mentor resident led groups
  • Ensure daily safety procedures are completed in a timely and thorough manner
  • Mentor apprentice guides

Lead Guide
  • Hold the schedule for the shift and ensure completion of daily tasks and procedures per policies and instructions from leadership
  • Collaborate with clinicians and program management to ensure completion of therapeutic objectives
  • Delegate appropriate tasks to guide team members
  • Coordinate special program functions such as outings, family program, and rites of passage
  • Able to cover for medication passes as needed
  • Special Projects as assigned

Required Competencies, Skills & Qualifications
  • Ability to be a team player and form mutually respectful relationships with all employees
  • Ability to maintain physical alertness and activity over the course of designated work hours in a safe manner
  • Must provide and maintain current CPR/First Aid certification. CPR certifications must be from in-person training. Wilderness First Aid & Wilderness First Responder are acceptable for CPR if the card specifies that CPR was included.
  • Maintain a current NVCI (Non-Violent Crisis Intervention Training) certification provided by Pacific Quest
  • Treat all residents, families, and coworkers with dignity and respect
  • Prehire and ongoing background and fingerprint checks; drug screen clearance
  • Maintain current physical and TB clearance
  • Valid driver's license with a clean record
  • Demonstrate alignment with Pacific Quest Core Values: (1) Professionalism; (2) Health; (3) Connection; (4) Resilience

Desired Skills & Qualifications
  • Bachelor's degree specifically in Psychology, Sociology, Social Work, Outdoor Education/Leadership or a minimum of two years relevant experience
  • Experience is preferred in education, outdoor recreation, health and wellness, 12-step recovery, gardening, and/or experience in therapeutic settings such as residential treatment centers, programs serving at-risk populations and/or rehabilitation centers.
  • Minimum preferred age is 21 in order to meet Company auto insurance requirements

$20 - $24 an hour
Compensation
-- Starting wage is dependent on experience and qualifications; overtime pay for hours worked over 40 per work week.
-- Comprehensive healthcare options
-- Paid time off accrual and holiday pay
-- 401(k) plan
-- Prodeals & discounts
Schedule
Work week schedules and various shifts are available and will be determined based on operational needs.
Typical Guide shifts are as follows:
Typically full-time, 4 days a week (Sunday-Wednesday/ Wednesday-Saturday) and flexible as needed. Shifts are 10-12 hours and are to be determined based on operational needs. Overtime may be required until relief staff is on-site, or if extra staffing is needed.
Physical Demands
The role of a Program Guide is physically demanding, please communicate in writing any accommodations you may need related to the following parameters: With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. Reaching with hands and arms, stooping, kneeling, crouching, crawling, frequent sitting, standing and walking, climbing stairs, walking up inclines and on uneven terrain may be required for long periods of time. Additional physical requirements may include lifting and or moving up to 50 pounds. Program Guides are on their feet for long amounts of time during the course of their 10-12 hour shift. Emergencies may require sprinting and energy intensive movements to ensure resident safety.
Pacific Quest is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Pacific Quest is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Human Resources at [email protected].

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