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Client Operations Manager Jobs in State College, PA

M&T Bank

Branch Manager

Philipsburg, PA · On-site

Ensures operational and requirements are maintained, to include consumer and business banking ... Demonstrated strong knowledge of Business Banking products, services and client relationship ...

M&T Bank

Branch Manager

Philipsburg, PA

Ensures operational and requirements are maintained, to include consumer and business banking ... Demonstrated strong knowledge of Business Banking products, services and client relationship ...

Inch & Co.

Facility Manager

Huntingdon, PA · On-site

We're hiring a Facility Manager to oversee the upkeep of our own operational facility and fleet - not client job sites. This role heavily involves organization and inventory management, alongside ...

Inch & Co.

Facility Manager

Huntingdon, PA · On-site

We're hiring a Facility Manager to oversee the upkeep of our own operational facility and fleet - not client job sites. This role heavily involves organization and inventory management, alongside ...

ARM Group LLC

Construction Manager

State College, PA · On-site

... to operations. On owner's representative engagements, this role acts as the client's primary point of accountability for EPC contractor oversight. On ARM design-build projects, this role leads the ...

ARM Group

Construction Manager

State College, PA · On-site

... to operations. On owner's representative engagements, this role acts as the client's primary point of accountability for EPC contractor oversight. On ARM design-build projects, this role leads the ...

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Client Operations Manager information

See State College, PA salary details

$43.5K

$121K

$132.5K

How much do client operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for client operations manager in State College, PA is $120,956.00, according to ZipRecruiter salary data. Most workers in this role earn between $131,100.00 and $131,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are popular job titles related to Client Operations Manager jobs in State College, PA?

For Client Operations Manager jobs in State College, PA, the most frequently searched job titles are:

What job categories do people searching Client Operations Manager jobs in State College, PA look for?

The top searched job categories for Client Operations Manager jobs in State College, PA are:

What cities near State College, PA are hiring for Client Operations Manager jobs?

Cities near State College, PA with the most Client Operations Manager job openings:

Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in State College, PA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $120,956 per year, or $58.2 per hour.

Branch Manager

M&T Bank

Philipsburg, PA • On-site

Full-time

Posted 6 days ago

M&T Bank rating

7.9

Company rating: 7.9 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

79th of 171 rated banks

Job description

Overview:
Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales. Has personal production responsibility.
Primary Responsibilities:
  • Responsible for overall profitability by directing sales and business development, meeting operational objectives and ensuring the branch achieves its annual goals.
  • Leads team through coaching, performance management, and setting priority. Builds and develops branch staff.
  • Identifies Retail and Business Banking customer needs through the M&T sales processes, using the tools and resources to assist customers with short and long term solutions.
  • Proactively prospects and grows Business Banking relationships through outreach. Builds the bank's presence in the community
  • Conducts interviews and selects employees based on staffing model.
  • Actively models and coaches customer service and needs determination behaviors. Reinforces and maintains accountability for execution of Retail strategy.
  • Ensures operational and requirements are maintained, to include consumer and business banking guidelines. Ensures compliance with operational, security and control policies/procedures, preventing fraud and protecting customer assets.
  • Takes ownership of complex account servicing and error resolution issues, including those escalated by other Bankers. Provide coaching and guidance to improve and reduce future problem resolution/escalations.
  • Engages with all team members and business partners as appropriate.
  • Independently processes all Business Banking loan requests up to $250,000. Proactively bundle products and services as appropriate.
  • Adheres to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
  • Promotes an environment that supports a culture of belonging and reflects the M&T Bank brand.
  • Maintains M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Completes other related duties as assigned.
  • Exercises usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.

Scope of Responsibilities:
This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and has a sound working knowledge of the overall operations of the branch.
Branch Managers have the responsibility to establish and maintain federal registration requirements outlined in the SAFE Act.
Branch Managers must stay current on operational, product, and system changes/enhancements, as well as demonstrate good risk management decisions. In addition, Insurance licensing minimum expectations must be maintained as outlined in MTS Licensed Banker Academy document. Business Banking Specialist minimum expectations will be set by both the Branch and Retail Regional Manager.
Branch Managers will typically spend some of their time servicing existing customers, and the majority of the time growing the business through proactive sales and outside calling activities.
Branch Managers are responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are resolved timely and accurately. Branch Managers are responsible for taking full ownership of customer issues until they are completely resolved.
Supervisory/ Managerial Responsibilities:
Branch Managers generally have direct reporting responsibility for branch staff.
Education and Experience Required:
Bachelor's degree,
OR, in lieu of degree,
Four (4) years' relevant experience. Minimum three years sales experience
Minimum two years' managerial experience or proven leadership abilities.
At Market Manager discretion/branch need, Life/Accident and Health Insurance licensing required within 18 months of entry into position. Note: branch provides training for licensing within 6 months.
M&T Business Banking Specialist within 18 months of hire.
Demonstrated strong knowledge of Business Banking products, services and client relationship management.
M&T Way Certified
Precision Leadership Certified Bi-lingual/Spanish preferred
Work with common PC software, including knowledge of Microsoft Office software for word processing and spreadsheets.
Experience with Internet and email preferred.
Education and Experience Preferred:
Demonstrated sales/business development experience and success. Has fundamental understanding of profitability.
Excellent communication and interpersonal skills.
Proven ability to demonstrate and coach exceptional customer service.
Ability to communicate and function professionally with all levels of personnel and business partners across the organization.
Strong financial services product knowledge preferred.
Strong organization, time management, and prioritization skills.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $62,200.00 - $103,600.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Philipsburg, Pennsylvania, United States of America

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