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Client Operations Manager Jobs in Roxboro, NC (NOW HIRING)

Director of Client Services

Durham, NC · On-site

$150K - $165K/yr

Lead end-to-end program operations, including design, execution, and continuous improvement of ... Manage program resources, budgets, and staffing, including recruitment, onboarding, and performance ...

Lead end-to-end program operations, including design, execution, and continuous improvement of ... Manage program resources, budgets, and staffing, including recruitment, onboarding, and performance ...

Director of Client Services

Durham, NC · On-site

$150K - $165K/yr

Lead end-to-end program operations, including design, execution, and continuous improvement of ... Manage program resources, budgets, and staffing, including recruitment, onboarding, and performance ...

Talent Community Managerial/Techs/AE

Durham, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join our global network of professionals supporting client operations across CBRE. Looking for growth and career advancement? We offer a path forward into management as an Area Maintenance Manager ...

Maintenance Technician

Durham, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Come join our global network of professionals supporting client operations across CBRE. Looking for a rewarding career in Management? Read on to learn more! About the Role In this vital role, you ...

Maintenance Technician

Durham, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Come join our global network of professionals supporting client operations across CBRE. Looking for a rewarding career in Management? Read on to learn more! About the Role In this vital role, you ...

Maintenance Technician

Durham, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Come join our global network of professionals supporting client operations across CBRE. Looking for a rewarding career in Management? Read on to learn more! About the Role In this vital role, you ...

... Client Service team is fully staffed, trained and deployed to maximize account coverage ... managers and team members Reviews analyses of activities, costs, quality, operations, and forecast ...

... Client Service team is fully staffed, trained and deployed to maximize account coverage ... managers and team members Reviews analyses of activities, costs, quality, operations, and forecast ...

Clinical Manager

Danville, VA · On-site

$83K - $108K/yr

Ambition 24 Hours | Permanent Placement bookings@ambition24hours.com Clinical Manager Our Client ... Provide supervisory and operational management of the Emergency Department nursing team * Ensure ...

Showing results 21-40

Client Operations Manager information

See Roxboro, NC salary details

$39.1K

$108.8K

$119.2K

How much do client operations manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for client operations manager in Roxboro, NC is $108,800.00, according to ZipRecruiter salary data. Most workers in this role earn between $117,900.00 and $117,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are popular job titles related to Client Operations Manager jobs in Roxboro, NC?

For Client Operations Manager jobs in Roxboro, NC, the most frequently searched job titles are:

What job categories do people searching Client Operations Manager jobs in Roxboro, NC look for?

The top searched job categories for Client Operations Manager jobs in Roxboro, NC are:

What cities near Roxboro, NC are hiring for Client Operations Manager jobs?

Cities near Roxboro, NC with the most Client Operations Manager job openings:

Director of Client Services

IQVIA, Inc.

Durham, NC • On-site

$150K - $165K/yr

Full-time

Re-posted 9 days ago


IQVIA rating

8.1

Company rating: 8.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

62nd of 224 rated it services


Job description

Director, Client Services Programs
We are seeking a Director to lead a high-performing, patient-centric client services program. This role is responsible for overseeing program strategy, operations, and team performance in support of a large pharmaceutical copay initiative spanning multiple products and disease states.
Key Responsibilities
  • Lead end-to-end program operations, including design, execution, and continuous improvement of patient support and copay initiatives

  • Serve as the primary client partner, ensuring strategic alignment, strong relationships, and transparent communication

  • Provide leadership and direction to managers and staff, fostering a culture of accountability, innovation, and continuous development

  • Manage program resources, budgets, and staffing, including recruitment, onboarding, and performance management

  • Coordinate cross-functional teams to deliver integrated, compliant solutions aligned with client and business objectives

  • Monitor program performance using KPIs, metrics, and trend analysis; deliver insights and updates to executive leadership and stakeholders

  • Oversee risk mitigation and ensure effective program execution, scalability, and operational excellence

  • Facilitate collaboration between clients, internal teams, and third-party partners to support program delivery

  • Drive change management initiatives, including program enhancements and CRM/system updates

  • Maintain SOPs and documentation, ensuring compliance with SLAs, regulatory requirements, and contractual obligations

  • Represent the program in governance forums, including QBRs and strategic planning sessions

  • Ensure consistent communication and alignment across teams regarding program updates, processes, and priorities

Qualifications
  • Bachelor's degree with 7+ years of experience in healthcare, service, or information-based industries, including leadership experience

  • Strong knowledge of specialty pharmacy and its integration with manufacturers and payors

  • Proven leadership skills with experience coaching, motivating, and developing high-performing teams

  • Excellent communication and presentation skills with strong interpersonal effectiveness

  • Demonstrated ability to build and maintain collaborative relationships with internal and external stakeholders

  • Strong analytical and organizational skills, with experience managing complex data and reporting processes

  • Experience with financial and budget management

  • Ability to operate effectively in a fast-paced, evolving environment with a high degree of independence

  • Customer-focused mindset with strong professionalism, empathy, and service orientation

  • Strong problem-solving, critical thinking, and active listening skills

  • Advanced technical proficiency, including Microsoft Office and database management tools

  • Contact center experience, including script review and training, preferred

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role is $150,000 - $165,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

What IQVIA employees say

Pay

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Hours and flexibility

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About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US