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Client Operations Manager Jobs in Roxboro, NC (NOW HIRING)

BrightView

Operations Manager

Durham, NC · On-site

The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Must be able to travel within the branch territory to visit designated client properties Work ...

Well

Senior Vice President, Operations

Chapel Hill, NC · On-site

$260K - $290K/yr

Client Management: Negotiate, capture and document operational and program requirements from Clients; represent requirements internally in an efficient and scalable manner; partner with Product and ...

Labcorp

Program Operations Manager

Durham, NC · On-site

Job Responsibilities: * Manage execution of operational workflows that support Gaps in Care ... Partner with Sales, Client Success, Product, IT, Clinical, Lab, RCM, Implementation and other teams ...

Labcorp

Program Operations Manager

Durham, NC · Hybrid

Job Responsibilities: * Manage execution of operational workflows that support Gaps in Care ... Partner with Sales, Client Success, Product, IT, Clinical, Lab, RCM, Implementation and other teams ...

NVA

Hospital Operations Manager

Durham, NC · On-site

$60K - $80K/yr

As a (Veterinary Hospital) Manager, you will play a crucial role in shaping the future of our ... Lead the hospital team to enhance processes and workflows, covering client service, operations, and ...

VPNE

Healthcare Operations Manager

Durham, NC · On-site

$65K/yr

Complete dashboards or any other customized client or executive report where applicable * Serve as point of contact for any concern/team member recognition The Manager will lead by example through ...

BrightView

Account Manager

Durham, NC · On-site

Schedule regular site visits with the Operations Manager for quality reviews and to ensure client expectations are met * Support hiring, training, and coaching of field crews for the assigned ...

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Client Operations Manager information

See Roxboro, NC salary details

$39.1K

$108.8K

$119.2K

How much do client operations manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for client operations manager in Roxboro, NC is $108,800.00, according to ZipRecruiter salary data. Most workers in this role earn between $117,900.00 and $117,900.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What job categories do people searching Client Operations Manager jobs in Roxboro, NC look for? The top searched job categories for Client Operations Manager jobs in Roxboro, NC are:
What cities near Roxboro, NC are hiring for Client Operations Manager jobs? Cities near Roxboro, NC with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Operations Manager

Operations Manager

BrightView

Durham, NC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

BrightView Landscapes rating

7.0

Company rating: 7.0 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

13th of 35 rated gardening and landscaping

Job description

The Best Teams are Created and Maintained Here.
Job Summary
  • The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring efficiency and safety. This role manages staff, resources, and workflows to achieve financial and operational targets while maintaining compliance with company policies. The Operations Manager drives continuous improvement, fosters collaboration between departments, and ensures that operations support excellent customer service.

Duties and Responsibilities:
  • Process Improvement and Efficiency: Analyze operational processes and workflows, identify inefficiencies, and implement changes to enhance productivity, quality, and cost-effectiveness
  • Team Leadership and Development: Supervise, train, and develop staff, conduct performance evaluations, foster a positive work environment, and address team issues promptly
  • Forecasting and Labor Management: Execute weekly and monthly labor planner, monitor expenses, allocate resources efficiently, and ensure the branch operates within forecasted labor hours/dollars/percents to meet financial targets
  • Procurement and Inventory Management: Source products from preferred vendors, manage inventory levels to meet demand without overstocking, facilitate equipment tracking and preventive maintenance, and ensure timely vendor deliveries
  • Safety, Compliance and Risk Management: Ensure operations comply with industry regulations, enforce company safety standards, identify potential risks and implement strategies to mitigate, execute compliance processes (e.g., Stretch & Flex, Gate Check, ETC), conduct audits, and maintain accurate safety documentation
  • Reporting and Performance Metrics: Track and report KPIs to track operational performance, report operational challenges to the Branch Manager daily, leverage company systems and tools such as BrightPath, Power BI, Leadr, Field Management Systems, and Estimating (CPQ) to inform data-driven decisions and drive continuous improvement
  • Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction and jobsite quality, address operational issues, and implement processes to improve customer experience
  • Project Management: Lead and coordinate operational projects, ensuring work is delivered on time, within scope, and aligned with branch growth and operational goals
  • Resource Planning: Oversee staffing, equipment, and technology allocation; anticipate forecast operational needs; plan for future resource requirements; and ensure sufficient capacity to meet demand
  • Collaboration and Communication: Partner with internal branch departments (Office Admin, Operations, Sales, Account Management) and external vendors/clients to support smooth operations and communicate/execute operational excellence strategies in partnership with the Director of Operations

Education and Experience:
  • Associate's or Bachelor's degree in a landscape or business-related field, or equivalent experience in a service-based industry
  • Minimum 7 years of experience in the construction or landscaping industry
  • Minimum 2-3 years of management experience within the landscape or service industry
  • Qualified Applicator License (Pesticide or Fertilizer) preferred
  • Working knowledge of Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, as well as company systems such as FSM, BrightPath, and MFP/WAR calls.
  • Experience with mobile applications, including retrieving email, accessing and using mobile applications, taking, and sharing pictures
  • Proven ability to perform effectively in a fast-paced, dynamic, and evolving work environment.
  • Bilingual in English and Spanish preferred
  • Effective written and oral communication skills
  • Ability to create and foster a team-oriented environment

Physical Demands/Requirements:
  • Ability to walk, bend, twist, and carry up to 50lbs
  • Ability to traverse uneven surfaces on job sites for quality checks and inspections
  • Must be able to travel within the branch territory to visit designated client properties

Work Environment:
  • Field-based role; will have regular office work

BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.
This job description is subject to change at any time.
BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process.
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