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Client Operations Manager Jobs in Roxana, IL (NOW HIRING)

Acosta

National Field Manager

Saint Louis, MO · On-site

In addition, the NFM will partner closely with the Internal Operations and Client Operations teams ... NFM will closely manage payroll to ensure unapproved overtime is minimized, ensure hourly budgets ...

US Bank

Cobrand Operations Leader

Saint Louis, MO · On-site

Deliver consistent service levels, quality outcomes, and partner-aligned client experience * Manage workforce planning, staffing Operational Leadership & Service Delivery * Lead Fidelity servicing ...

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Roxana, IL

Client Operations Manager information

See Roxana, IL salary details

$42.7K

$118.6K

$129.9K

How much do client operations manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for client operations manager in Roxana, IL is $118,604.00, according to ZipRecruiter salary data. Most workers in this role earn between $128,500.00 and $128,500.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What job categories do people searching Client Operations Manager jobs in Roxana, IL look for? The top searched job categories for Client Operations Manager jobs in Roxana, IL are:
What cities near Roxana, IL are hiring for Client Operations Manager jobs? Cities near Roxana, IL with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Assistant Operations Manager - MIT Mascoutah, Illinois

Assistant Operations Manager - MIT Mascoutah, Illinois

SBM Management Services

Mascoutah, IL • On-site

$60K - $65K/yr

Other

Medical, Dental, Vision, PTO

Re-posted 4 days ago

SBM Management Services rating

5.6

Company rating: 5.6 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

173rd of 217 rated facilities management

Job description

Description
Position at SBM Management
Manager in Training Position

Are you an ambitious individual looking to advance your career as a top performer? SBM's Manager in Training (MIT) program assists motivated individuals in developing the skills and knowledge necessary to excel in a permanent leadership position.      

MIT Program

Our MIT program is a blended-learning, six-week program focused on immersing a manager in all aspects of running a multi-million-dollar business within the facilities industry. Training takes place on-site at one of our Fortune 200 client locations and guides trainees by integrating hands-on training, expert learning, real-time feedback, and personalized advice. The program is ideal for college graduates and those seeking professional development opportunities.       

Career Path 

All participants must complete training to advance to a manager role where they will oversee their team. Successful completion of the program is the first step for future leadership opportunities as SBM strongly advocates the philosophy of growth from within. Most of our senior leadership team, including C-suite, Vice Presidents, and Site Managers, have completed the MIT program.       

Typical Day in Training

Continuous Learning & Development: The expedited training program lasts approximately three months. You will receive hands-on experience and mentorship opportunities during this training time. You'll also drive your own learning plan that covers all aspects of managing one of SBM's fast-paced client facilities. Upon course completion, you'll have the chance to obtain a manager position at one of our accounts.       

Team Management: You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Duties include providing employee feedback, supporting team members' development, and participating in staff planning and recruiting.       

Supportive Teamwork: You'll work in our fast-paced team environment, where you will provide operational support, conduct management training, problem-solve, and communicate with senior management.       

Exceptional Customer Service: Strengthen customer advocacy by supporting and providing excellent customer service.       

Travel Opportunities: Support new transitions and learn from other key team members nationwide.       

Qualifications
  • Bachelor's degree from an accredited university preferred but not required
  • Previous leadership experience
  • Strong problem-solving skills
  • Ability to work in a fast-paced and challenging environment
  • Team building skills
  • Self-starter
  • Strong interpersonal and communication skills
  • Drive to achieve results
  • Relocation (within the US) is required if a local opportunity is not available. Local Opportunity cannot be guaranteed.  
COMPENSATION AND BENEFITS

An attractive health benefits is offered, which includes medical, dental and vision plans       

Flexible PTO        

Compensation: $60,000 - $65,000 per year       

Shifts: Various Shifts

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status. 

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