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Client Operations Manager Jobs in Riverside, CA (NOW HIRING)

Regal Executive Search

Audit Manager

Rancho Cucamonga, CA · On-site

$105K - $138K/yr

AUDIT MANAGER The Audit Manager works closely with Partners and clients to facilitate orderly ... client's operations, processes, and business objectives - Cultivate effective relationships with ...

Pwc

SAP Manufacturing Senior Manager

Irvine, CA · On-site

$124K - $280K/yr

Responsibilities - Leading SAP supply chain and operations consulting projects to optimize client ... Business Administration/Management, Computer Science/Information Systems, Engineering, Operations ...

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Riverside, CA

Client Operations Manager information

See Riverside, CA salary details

$46.4K

$129K

$141.4K

How much do client operations manager jobs pay per year?

As of Jul 8, 2026, the average yearly pay for client operations manager in Riverside, CA is $129,029.00, according to ZipRecruiter salary data. Most workers in this role earn between $139,800.00 and $139,800.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are popular job titles related to Client Operations Manager jobs in Riverside, CA? For Client Operations Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Riverside, CA look for? The top searched job categories for Client Operations Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Client Operations Manager jobs? Cities near Riverside, CA with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in Riverside, CA as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $129,029 per year, or $62 per hour.
Insurance Operations Supervisor

Insurance Operations Supervisor

Staff Boom

Anaheim, CA • On-site

Other

Posted 9 days ago

Job description

Position Overview

The Supervisor, Partner Experience is responsible for leading a team of Relationship Managers and Partner Onboarding Specialists who support insurance partners throughout their lifecycle, from initial onboarding through ongoing operational engagement.

This role ensures team members deliver an exceptional partner experience by providing responsive service, effective communication, and operational coordination. The Supervisor focuses on coaching employees, monitoring performance, resolving operational issues, and supporting the successful delivery of services to insurance partners.

The ideal candidate brings leadership experience, strong client service skills, operational awareness, and the ability to coach high-performing individual contributors in a fast-paced service environment.

Key Responsibilities

Team Leadership & Development

·        Lead, coach, and develop a team of Relationship Managers and Partner Onboarding Specialists.

·        Conduct regular one-on-one meetings, performance coaching, and development discussions.

·        Support employee development through training, mentoring, and performance feedback.

·        Foster a collaborative team environment focused on accountability, responsiveness, and partner satisfaction.

Operational Performance Management

·        Monitor team performance against key metrics including response times, service levels, onboarding timelines, and partner satisfaction.

·        Ensure team members follow established operational workflows and communication standards.

·        Identify performance gaps and implement corrective actions to maintain high service standards.

Partner Experience Support

·        Provide guidance to team members managing day-to-day partner interactions and onboarding activities.

·        Ensure consistent communication and service delivery across partner-facing teams.

·        Support the team in managing complex partner inquiries or requests.

Escalation Management

·        Serve as the first leadership escalation point for partner concerns or service delivery issues.

·        Work with internal operations teams to resolve issues impacting partner experience.

·        Ensure escalations are resolved quickly while maintaining strong partner relationships.

Cross-Functional Coordination

·        Partner with operations teams, training, quality, and Workflow & Enablement specialists to ensure smooth service delivery.

·        Support coordination between partner-facing teams and operational teams.

·        Assist with implementing new processes, service offerings, or operational changes.

Process Improvement

·        Identify opportunities to improve partner communication, onboarding processes, and operational coordination.

·        Provide feedback to the Manager, Partner Experience on potential improvements to partner-facing workflows.

·        Encourage continuous improvement within the team.

Reporting & Communication

·        Monitor operational metrics and provide performance updates to the Manager, Partner Experience.

·        Track partner issues and escalation trends.

·        Support preparation of operational updates and performance summaries.

Qualifications

Required

·        3+ years of experience in insurance operations, insurance services, or client support roles

·        1–3 years of leadership, team lead, or supervisory experience

·        Experience supporting client-facing or partner-facing service teams

·        Strong communication and coaching skills

·        Ability to manage multiple priorities in a fast-paced operational environment

Preferred

·        Experience working in an insurance outsourcing (BPO) or service delivery organization

·        Experience supporting client onboarding or partner relationship teams

·        Familiarity with insurance operations such as:

o  policy servicing

o  underwriting support

o  claims support

o  agency operations

Key Competencies

·        Team Leadership & Coaching

·        Client Service Orientation

·        Communication & Relationship Support

·        Escalation Management

·        Operational Coordination

·        Problem Solving

·        Collaboration


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