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Client Operations Manager Jobs in Orange, MA (NOW HIRING)

RT Consulting

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Client Advocate

Peterborough, NH · On-site

$30K - $50K/yr

In addition to the call-center responsibilities, the Client Advocate will support the operations team in the management and execution of client-specific processes. An ideal candidate would ...

Neovia

General Manager I

Westminster, MA · On-site

$110 - $150/hr

... client needs and stay on target with current and future demands. * Responsible for the development and management of a comprehensive operations budget with the on-going objective to meet or exceed ...

New

Neovia Logistics

General Manager I

Westminster, MA · On-site

$110 - $150/hr

... client needs and stay on target with current and future demands. * Responsible for the development and management of a comprehensive operations budget with the on-going objective to meet or exceed ...

Whittlesey

Assurance Manager

Holyoke, MA · On-site

$109K - $132K/yr

... operational performance in the most recent fiscal year. We have an exciting career opportunity for ... Hybrid team members alternate between working remotely at the office, or client locations. This ...

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Orange, MA

Client Operations Manager information

See Orange, MA salary details

$43.9K

$122K

$133.7K

How much do client operations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client operations manager in Orange, MA is $122,034.00, according to ZipRecruiter salary data. Most workers in this role earn between $132,200.00 and $132,200.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What job categories do people searching Client Operations Manager jobs in Orange, MA look for? The top searched job categories for Client Operations Manager jobs in Orange, MA are:
What cities near Orange, MA are hiring for Client Operations Manager jobs? Cities near Orange, MA with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in Orange, MA as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $122,034 per year, or $58.7 per hour.

Director of Operations | Full-Time | Mullins Center (UMass-Amherst)

Spectra

Amherst, MA • On-site

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Overview
In consultation with the General Manager, the Director of Operations manages, supervises, and coordinates the day-to-day operations of the complex, including but not limited to maintenance, set-up/changeovers, custodial/housekeeping, landscaping/groundskeeping, equipment safety, and capital projects. This employee also provides overall administrative planning, direction, and policies to operating managers and supervisors, assuring the highest quality service program to assure booking and rebooking of events. The Director of Operations ensures an effective and cost-efficient program by controlling the departmental operating budget while providing highly responsible staff assistance to the General Manager.
This role pays an annual salary of $75,000 - $85,000 and is bonus eligible.
Benefits for Full-Time roles: Health, dental, and vision insurance; 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until August 28, 2026.
Responsibilities
  • Oversees overall daily operation and maintenance of the facility and all systems. This includes HVAC, sound, electrical, plumbing, fire protection, life safety, workplace safety, communications, scoreboard systems, pest control, custodial services, etc.
  • Participate in the development and administration of the facility's operations and capital budgets; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary
  • Oversees the advancing and communicating of event information to the appropriate departments and staff
  • Oversees the operation of event set-up and tear-down, i.e. basketball floor, stage risers, chairs, signs, banquet functions, etc.
  • Acts as liaison with City and County Services for numerous facility-related functions (City Codes, Parking, Licenses, permits, inspections, warranties, etc.)
  • Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures
  • Responsible for Health & Safety compliance
  • Develop and update comprehensive management reports and manuals (i.e., Operations Manual, Annual Preventative Maintenance Plan, Annual Facility Report, Fire Code Rules & Regulations, etc.)
  • Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality, seamless customer service
  • Conduct a variety of organizational and operational studies; recommend modifications to programs, policies, and procedures as appropriate
  • Establish and maintain effective working relationships with staff, facility stakeholders and facility users
  • Direct and monitor the work of contractors, engineers and architects on building projects
  • Maintain hazardous materials communication program, and material safety data sheets; maintain knowledge of changes in pertinent Federal, state, and Local regulations
  • All other duties as assigned by the General Manager

Qualifications
  • B.S. or B.A. degree from an accredited college/university.
  • 5-7+ years' experience in facility operations management.
  • Must show demonstrated knowledge of physical plant management, supervisory skills, and experience in work crew supervision in facility operations.
  • Ability to work event nights, weekends, and holidays as required.
  • Knowledge of budget preparation and control.
  • Knowledge of OSHA requirements.
  • Basic knowledge of boilers, chillers, refrigeration, and ice making.
  • Basic knowledge of fire alarm/fire protection systems.
  • Knowledge of event production and theater technology.
  • Capable of operating in Microsoft Office applications, including Excel, Word, and Outlook.
  • Ability to supervise the work of others.
  • Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Working knowledge of equipment safety, facility maintenance, and housekeeping.
  • Excellent customer service skills.

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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