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Client Operations Manager Jobs in McLean, VA (NOW HIRING)

Colonial Parking Inc

OPERATIONS MANAGER

Reston, VA · On-site

Position Summary The Operations Manager is responsible for the daily management of several parking ... This position delivers company, client and customer expectations by ensuring the facility is ...

Jambalaya Group

Operations Manager

Washington, DC · On-site

$90K - $110K/yr

Operations Manager Monumental Financial Planning Location: Washington, DC Position Type: Full-Time ... Maintain high standards for client service and internal processes * Support strategic initiatives ...

Colonial Parking Inc

OPERATIONS MANAGER

Washington, DC · On-site

Position Summary The Operations Manager is responsible for the daily management of several parking ... This position delivers company, client and customer expectations by ensuring the facility is ...

Koniag, Inc.

Operations Manager

Arlington, VA · On-site

$125K - $180K/yr

... client representatives * Commit and allocate contractor labor force, resources, tools, materials ... Manage operational budgets, track expenditures, and ensure cost-effective utilization of resources ...

kgs

Operations Manager

Arlington, VA · On-site

... client representatives * Commit and allocate contractor labor force, resources, tools, materials ... Manage operational budgets, track expenditures, and ensure cost-effective utilization of resources ...

Akima, LLC

IT Operations Manager

Alexandria, VA · On-site

$125K - $165K/yr

Ensure the stable operation and efficient performance of the client's operations center, monitoring and managing all aspects of the operation to ensure they meet performance metrics set by the ...

kgs

Operations Manager

Arlington, VA · On-site

... client representatives * Commit and allocate contractor labor force, resources, tools, materials ... Manage operational budgets, track expenditures, and ensure cost-effective utilization of resources ...

Constellation Inc

Operations Manager

Washington, DC · On-site

$115K - $122K/yr

Operations Manager Constellation seeks Operations Manager to join our Homeland Security team in ... S. citizen able to pass a background investigation by the client agency. DHS clearance with CBP or ...

Sentral Services LLC

Janitorial Ops Manager

Potomac, MD · On-site

$15.75 - $20.75/hr

... client, operations leads, and corporate support teams · Promote and ensure proper employee ... managing building services · Valid Driver's License and acceptable driving record required · ...

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in McLean, VA

Client Operations Manager information

See McLean, VA salary details

$45K

$125K

$137K

How much do client operations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client operations manager in McLean, VA is $125,021.00, according to ZipRecruiter salary data. Most workers in this role earn between $135,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are popular job titles related to Client Operations Manager jobs in McLean, VA? For Client Operations Manager jobs in McLean, VA, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in McLean, VA look for? The top searched job categories for Client Operations Manager jobs in McLean, VA are:
What cities near McLean, VA are hiring for Client Operations Manager jobs? Cities near McLean, VA with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in McLean, VA as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $125,021 per year, or $60.1 per hour.

OPERATIONS MANAGER

Colonial Parking Inc

Reston, VA • On-site

Full-time

Re-posted 24 days ago

Job description


Position Summary

The Operations Manager is responsible for the daily management of several parking facilities. This position delivers company, client and customer expectations by ensuring the facility is operating in accordance with company policy and client expectations. This person is also responsible for recruiting, scheduling, and managing the performance of the hourly workforce assigned to the facility.


Essential Duties and Responsibilities

  1. Directs and manages all frontline associates, including supervisors, cashiers, valets, attendants, and custodians on a daily basis.
  2. Always maintains proper staffing levels to ensure customer service and operating standards are met through scheduling and managing on-call employees.
  3. Directly oversees all day-to-day activities associated with opening, managing, and closing the facility.
  4. Oversees the contract parker program by ensuring customers are properly registered, A/R is billed and collected on a timely basis and responds to corporate account requests and concerns.
  5. Collects deposits and reports daily revenue on a consolidated basis and reviews cashier reports for accuracy and completeness daily.
  6. Ensures the facility is operating in accordance with company policy including revenue control, equipment maintenance, proper and accurate signage, and internal audit scores. Ensures the facility’s safety and security for guests and employees by reviewing maintenance checklists and conducting periodic safety audits as directed by the company’s Safety Manual.
  7. Responsible for resolving those customer concerns that are escalated to his/her attention by the facility’s front-line associates.
  8. Responsible for documenting Incident Forms and conducting incident investigations as directed by his/her Senior Operations Manager and/or the Corporate Office
  9. Responsible at all times for reviewing, understanding and acknowledging in writing when requested, the company provided policies and procedures that directly support completing my required work duties.

Non-Essential Duties and Responsibilities

  • May be asked to fill in for front line associates during their absences.
  • May be asked to meet with the property’s client contact on as needed basis.
  • Other special projects as directed by the Senior Operations Manager.

Minimum Job Qualifications

  • Associate’s degree or equivalent experience.
  • Minimum of two years of operational and leadership experience in the parking or related industry, including revenue control and reporting.
  • Established experience in Microsoft Office Products including Word, Excel, PowerPoint, and Outlook.
  • Excellent oral (including formal presentations) and written communications and comprehension skills are required.
  • A valid driver’s license.