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Client Operations Manager Jobs in Winchester, VA

In conjunction with company management or designated representatives ensures adequate coverage of ... Meets with client representatives as scheduled or as needed to provide assurance that all security ...

In conjunction with company management or designated representatives ensures adequate coverage of ... Meets with client representatives as scheduled or as needed to provide assurance that all security ...

In conjunction with company management or designated representatives ensures adequate coverage of ... Meets with client representatives as scheduled or as needed to provide assurance that all security ...

In conjunction with company management or designated representatives ensures adequate coverage of ... Meets with client representatives as scheduled or as needed to provide assurance that all security ...

In conjunction with company management or designated representatives ensures adequate coverage of ... Meets with client representatives as scheduled or as needed to provide assurance that all security ...

The C-UAS Operations Manager will supervise schedules, meetings, policy compliance, training ... Build and maintain good working relationships with clients and client representatives * Provide ...

Quality Engineer

Winchester, VA · On-site

$70K - $90K/yr

Work with the Assistant Operations Manager and Director of Risk Management to establish Standard Operating Procedures to ensure best-in-class Quality Control / Quality Assurance for Client project ...

Warehouse Supervisor

Winchester, VA · On-site

$68K - $75K/yr

Effectively keeps senior management and client representatives informed of critical issues that affect the operations * Ensures the development of systems and procedures for managing operations ...

Establish operational priorities and drive the execution of production plans to meet customer ... We believe that every client should receive the benefit and accuracy of a search approach, whilst ...

Use your administrative and operational skills to help our advisors manage and grow their business. Demonstrate a client first approach as you meet compliance standards, research and resolve problems ...

Use your administrative and operational skills to help our advisors manage and grow their business. Demonstrate a client first approach as you meet compliance standards, research and resolve problems ...

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Client Operations Manager information

See Winchester, VA salary details

$43.2K

$120.2K

$131.7K

How much do client operations manager jobs pay per year?

As of Aug 3, 2026, the average yearly pay for client operations manager in Winchester, VA is $120,170.00, according to ZipRecruiter salary data. Most workers in this role earn between $130,200.00 and $130,200.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are popular job titles related to Client Operations Manager jobs in Winchester, VA? For Client Operations Manager jobs in Winchester, VA, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Winchester, VA look for? The top searched job categories for Client Operations Manager jobs in Winchester, VA are:
What cities near Winchester, VA are hiring for Client Operations Manager jobs? Cities near Winchester, VA with the most Client Operations Manager job openings:

Mgr, Technical Operations (Network Operations Manager)

Govcio LLC

Martinsburg, WV • On-site

$115K - $137K/yr

Full-time

Posted 3 days ago

New


GovCIO rating

7.5

Company rating: 7.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

108th of 221 rated it services


Job description

The GovCIO company is currently seeking an experienced Information Technology (IT) Manager for duty within the Veterans Administration's Network Operations Center (NOC) in Martinsburg, WV. In this role, the IT Manager will be responsible for managing a team of 70+ Tier II network engineers, in a 24/7 work environment, covering 3 different shifts and having shift lead direct reports. The Network Edge Operations team is responsible for implementing network security technology related tasks and initiatives, daily administration of operational network security infrastructure, creating and delegating tasks and projects for team, etc. The candidate is also responsible for providing after-hours guidance to the team (when applicable) and serves as the decision-making and escalation point of contact. This will be an on-site role in Martinsburg, WV.
Responsibilities
  • Supervise and provide guidance to team of Tier II Network Engineers in a Network Operation Center (NOC) environment
  • Will have direct oversight of all Network Operations projects and have shift leads direct reports
  • Enforce GovCIO, VA NOC, and intra-team policies and performance standards
  • Interact daily with SalientCRGT and VA management to interpret their needs and requirements
  • Maintain current and develop new processes and procedures to improve team operability and communication
  • Maintain and create team knowledge articles to include network flow diagrams, databases, documents, etc
  • Participate in Management meetings for status briefing of current tasks and projects.
  • Communicate effectively with contract leadership and stakeholders to provide updates, status changes or incidents
  • Review deliverables and initiate appropriate action
  • Provide 24x7 365 guidance to the Network Operations team and assist with critical after-hour network outages
  • Participate in Change Control technical assessment and review
  • Oversee approved routine maintenance implementation on applicable network security devices and applications
  • Provide mentorship to team personnel
  • Assign responsibilities and monitor tasks and project status
  • Assess employee capabilities and recommend training to encourage growth
  • Manage team to effectively respond and remediate customer service request help desk tickets, calls, and emails
  • Work closely with the Tier 3 Engineering and Tier 4 network architecture teams for proper escalation on issues, tasks, and projects
  • Effective problem solving skill
  • Customer service oriented with professional temperament
  • Good oral and written communication skills, and ability to address conflict with others constructively
  • Knowledge of Project Management methodologies and techniques
  • Ability to handle multiple concurrent tasks and projects
  • Leadership skill and decision-making ability with excellent time management and organizational skills

Qualifications
Bachelor's Degree with 8-12 years (or commensurate experience)
  • Education / Experience: Bachelor's degree in Computer Science or related technical field with 5-8 years of experience. 8 years of additional experience maybe substituted for degree
  • Experience managing/supervising an enterprise level support team with revolving shifts, delegate task or projects, and interactions between the client and management team

Clearance Required: Background Investigation: Must be able to pass and maintain a Tier 4 (BI) Government Background Investigation
Posted Salary Range
USD $115,200.00 - USD $137,000.00 /Yr.

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