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Client Operations Manager Jobs in Grand Forks, ND

The Walsh Group

Construction Quality Manager

Grand Forks, ND · On-site

$86K - $115K/yr

Provides feedback to Operations and Quality Management of major QIRs, project team relationships, owner/client perceptions, and overall quality management recurring non-conformances. * Directs ...

Palm Beach Tan

Store Manager

Grand Forks, ND · On-site

$11 - $16/hr

Managing all day-to-day salon operations including labor control, staff hiring, development, and ... Maintaining up-to-date client billing records, including tracking and reconciling delinquent ...

Palm Beach Tan

Manager in Training

Grand Forks, ND · On-site

$11 - $16/hr

Managing all day-to-day salon operations including labor control, staff hiring, development, and ... Maintaining up-to-date client billing records, including tracking and reconciling delinquent ...

Sally Beauty

Assistant Store Manager

Grand Forks, ND

... client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores ... Fosters an environment of diversity, inclusion and belonging. * 30% Operations: Ensures execution ...

MasTec Industrial

Field Engineer

Grand Forks, ND · On-site

Provide the client with contract required reports (weekly, monthly, schedule.) * Understand and ... Provide field support and supervise subcontractor operations. * Manage all project recordkeeping ...

Airliquidehr

Account Manager

Grand Forks, ND · On-site

... operations. * Advance territory growth by deepening relationships with existing clients and ... A proactive approach to identifying client pain points and the ability to facilitate technical ...

Airgas

Account Manager

Grand Forks, ND · On-site

... operations. * Advance territory growth by deepening relationships with existing clients and ... A proactive approach to identifying client pain points and the ability to facilitate technical ...

CosmoProf

87104 Assistant Store Manager

Grand Forks, ND · On-site

... client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores ... Fosters an environment of diversity, inclusion and belonging. * 30% Operations: Ensures execution ...

CosmoProf

87104 Assistant Store Manager

Grand Forks, ND · On-site

... client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores ... Fosters an environment of diversity, inclusion and belonging. * 30% Operations: Ensures execution ...

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Grand Forks, ND

Client Operations Manager information

See Grand Forks, ND salary details

$46.2K

$128.5K

$140.8K

How much do client operations manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for client operations manager in Grand Forks, ND is $128,502.00, according to ZipRecruiter salary data. Most workers in this role earn between $139,200.00 and $139,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are popular job titles related to Client Operations Manager jobs in Grand Forks, ND?

For Client Operations Manager jobs in Grand Forks, ND, the most frequently searched job titles are:

What job categories do people searching Client Operations Manager jobs in Grand Forks, ND look for?

The top searched job categories for Client Operations Manager jobs in Grand Forks, ND are:

What cities near Grand Forks, ND are hiring for Client Operations Manager jobs?

Cities near Grand Forks, ND with the most Client Operations Manager job openings:

Client Operations Manager jobs near you

Construction Quality Manager

The Walsh Group

Grand Forks, ND • On-site

$86K - $115K/yr

Full-time

Re-posted 5 days ago

Walsh Group rating

7.0

Company rating: 7.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

OVERVIEW
We are currently seeking a Quality Manager I for our construction project in Grand Forks, ND.
The Quality Manager I is responsible for implementation, improvement and execution of the Quality management systems (QMS) and project specific quality program requirements. They ensure that the design and construction works are planned and executed in accordance with established policies, procedures, systems and requirements of the Company and contract.
As a fourth-generation, family-owned business, Walsh recruits individuals who are seeking a small company feel with a large company backing. Walsh is a successful fast-growing company at the forefront of technology and is committed to being the employer of choice to our employees and the builder of choice to our customers.
There are many compelling reasons why exceptional people should consider a career with our company:
  • Challenging, complex work
  • Creative and innovative problem-solving environment
  • Supportive, communicative managers who reward hard work
  • Opportunities for growth, training, and development
  • Flexibility in career path & progression
  • Opportunities to work and live all over the United States

RESPONSIBILITIES
  • Quality champion for a project or multiple projects, responsible for the quality management duties including quality of the works, material management, documentation and close-out to ensure safe, quality, efficient, effective and profitable project execution.
  • Coaches, mentors and trains entire project staff in quality management principles, procedures and project-specific requirements. Serves as mentor and coach to Quality staff to advance their careers at Walsh and improve retention.
  • Responsible for leading and managing quality processes such as work planning, pre-activity meetings, material management, Quality Incident Reports, Lesson Sharing and follow-up inspections.
  • Establishes, monitors and reports on Key Performance Indicators (KPIs), as well as QIRs for project teams to ensure continuous improvement. Analyzes project KPIs, evaluates trends and provides improvement strategies.
  • Routinely audits project quality programs seeking continuous improvement utilizing Project QC Evaluation and other auditing tools. Provides feedback to Operations and Quality Management of major QIRs, project team relationships, owner/client perceptions, and overall quality management recurring non-conformances.
  • Directs inspection, testing and documentation of the works. Schedules inspection and testing with coordination between operations, consultants, material laboratories and Client.
  • Creates and implements project specific inspection and test plans, quality control plans and other procedures as necessary. Additionally, supports with material specification review such as concrete mix design, thermal control and other quality specialized elements.
  • Responsible for risk management strategy that helps projects improve profitability by reducing risk and improving efficiency via process management and risk mitigation.
  • Maintains relationships with owners, Clients, subcontractors, design partners and stakeholders to support project partnering and issue resolution.
  • Supports Site Safety to ensure that projects are completed in accordance with established safety procedures, requirements and goals.
  • Monitors project quality costs including resources while working to better as-bid budgets. Provides feedback to optimize project billing returns, risk reporting and testing accuracy, while protecting Walsh from claim exposure. Monitors and reports rework costs via QIR system.

QUALIFICATIONS
  • AEC Bachelor's degree is preferred or equivalent related field experience with International Code Counsel, NICET, etc. Current certification required
  • USACE/NAVFAC/NRC Construction Quality Management certification preferred but not required
  • Industry certifications for testing and inspection as required to review and certify that the test, inspection, and procedures satisfy requirements
  • Limited travel for projects as necessary
  • Level 1 QCM
  • Minimum 7 years of AEC experience, with 3 years preferred in a Quality role
  • Good communication skills, critical thinking and problem solving abilities, and ability to prioritize, organize and manage time
  • Knowledge of standards, specifications and publications of job related duties

The Walsh Group, Ltd. Is committed to providing equal opportunity to qualified applicants with disabilities to compete for jobs. To request a reasonable accommodation in completing this application, please contact the Human Resources Department at 312-563-5905 or hr@walshgroup.com.
An Equal Opportunity Employer, Disability/Veteran
Salary Range Disclaimer
Please note that job titles may span more than one career level. The actual base pay is dependent upon many factors, including but not limited to: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for a bonus and other benefits.

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