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Client Operations Manager Jobs in Gaithersburg, MD

Jambalaya Group

Operations Manager

Washington, DC · On-site

$90K - $110K/yr

Operations Manager Monumental Financial Planning Location: Washington, DC Position Type: Full-Time ... Maintain high standards for client service and internal processes * Support strategic initiatives ...

Colonial Parking Inc

OPERATIONS MANAGER

Washington, DC · On-site

Position Summary The Operations Manager is responsible for the daily management of several parking ... This position delivers company, client and customer expectations by ensuring the facility is ...

kgs

Operations Manager

Arlington, VA · On-site

... client representatives * Commit and allocate contractor labor force, resources, tools, materials ... Manage operational budgets, track expenditures, and ensure cost-effective utilization of resources ...

Koniag, Inc.

Operations Manager

Arlington, VA · On-site

$125K - $180K/yr

... client representatives * Commit and allocate contractor labor force, resources, tools, materials ... Manage operational budgets, track expenditures, and ensure cost-effective utilization of resources ...

kgs

Operations Manager

Arlington, VA · On-site

... client representatives * Commit and allocate contractor labor force, resources, tools, materials ... Manage operational budgets, track expenditures, and ensure cost-effective utilization of resources ...

NT Concepts

Operations Manager

Vienna, VA · Hybrid

This position assists in the execution of client deliverables and contractual obligations. The Operations Manager represents the technical delivery team throughout the full lifecycle of designing ...

New

Konare Law

Operations Manager

Frederick, MD · On-site

The ideal candidate brings deep experience in immigration or legal services operations, with a strong understanding of case workflows, USCIS processes, and client lifecycle management, combined with ...

Konare Law

Operations Manager

Frederick, MD · On-site

The ideal candidate brings deep experience in immigration or legal services operations, with a strong understanding of case workflows, USCIS processes, and client lifecycle management, combined with ...

CareMetx

Operations Manager

Bethesda, MD · On-site

Operations Manager (HUB) POSITION SUMMARY: Under the general direction of Senior Operations ... Participates in client meetings; prepares agenda and / or takes meeting notes. * Ensures open ...

Constellation Inc

Operations Manager

Washington, DC · On-site

$115K - $122K/yr

Operations Manager Constellation seeks Operations Manager to join our Homeland Security team in ... S. citizen able to pass a background investigation by the client agency. DHS clearance with CBP or ...

Valet Living

Operations Manager

Washington, DC · On-site

$70K - $80K/yr

Optimize Operations. Grow Your Career. Valet Living is looking for an Operations Manager who ... Client Partnership: Collaborate with Sales and Account Executives to ensure client satisfaction and ...

Sentral Services LLC

Janitorial Ops Manager

Potomac, MD · On-site

$15.75 - $20.75/hr

... client, operations leads, and corporate support teams · Promote and ensure proper employee ... managing building services · Valid Driver's License and acceptable driving record required · ...

NT Concepts

Operations Manager

Vienna, VA · On-site

$131K - $243K/yr

This position assists in the execution of client deliverables and contractual obligations. The Operations Manager represents the technical delivery team throughout the full lifecycle of designing ...

New

Freyssinet, Inc

Operations Manager

Sterling, VA

Overview The Operations Manager is responsible for the overall leadership, coordination, and ... Project Delivery & Client Relations * Serve as a key point of contact for clients, negotiating ...

Freyssinet, Inc

Operations Manager

Sterling, VA · On-site

Overview The Operations Manager is responsible for the overall leadership, coordination, and ... Project Delivery & Client Relations * Serve as a key point of contact for clients, negotiating ...

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Showing results 21-40

All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Gaithersburg, MD

Client Operations Manager information

See Gaithersburg, MD salary details

$48.1K

$133.6K

$146.4K

How much do client operations manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for client operations manager in Gaithersburg, MD is $133,628.00, according to ZipRecruiter salary data. Most workers in this role earn between $144,800.00 and $144,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are the most commonly searched types of Client Operations jobs in Gaithersburg, MD?

The most popular types of Client Operations jobs in Gaithersburg, MD are:

What are popular job titles related to Client Operations Manager jobs in Gaithersburg, MD?

For Client Operations Manager jobs in Gaithersburg, MD, the most frequently searched job titles are:

What job categories do people searching Client Operations Manager jobs in Gaithersburg, MD look for?

The top searched job categories for Client Operations Manager jobs in Gaithersburg, MD are:

What cities near Gaithersburg, MD are hiring for Client Operations Manager jobs?

Cities near Gaithersburg, MD with the most Client Operations Manager job openings:

Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in Gaithersburg, MD as of June 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $133,628 per year, or $64.2 per hour.

Operations Manager - Client Services & Dispatch

Excel Group

Ashburn, VA • On-site

Other

Re-posted 11 hours ago

Job description

Operations Manager – Client Services & Dispatch


Excel Courier | Ashburn, VA | Full Time | On-Site


Position Summary
The Operations Manager – Client Services & Dispatch leads the Client Services and Dispatch teams, with primary accountability for personnel management, team development, and operational process ownership of these functions. Build, scale, and hold accountable high-performing teams that deliver service quality to customers. Partner with the operations management team to ensure end-to-end service delivery.


Essential Functions (Duties and Responsibilities)
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Service-quality accountability. Serve as the primary point of accountability for service-quality outcomes delivered by the Client Services and Dispatch functions.
  • Build and scale teams. Build and scale the Client Services and Dispatch teams in line with business growth, including workforce planning, hiring, onboarding, role design, staffing requirements, selection, and recommend termination.
  • Develop people and culture. Develop team members through coaching, mentoring, skills development, and career-path planning; guide employees in handling difficult or complex problems and resolving escalated complaints or disputes. Foster a positive, collaborative team culture using strong interpersonal and communication skills across all levels of the organization.
  • Performance standards and accountability. Establish clear performance.
    standards and accountability mechanisms; conduct regular performance reviews, coach through performance issues, and hold team members to defined expectations.
  • Process ownership and daily operations. Own and continuously improve the processes within Client Services and Dispatch; maintain metrics, reports, process documentation, customer service logs, and training records; prepare work schedules and assign specific duties.
  • Compliance and oversight. Monitor operations to ensure staff compliance with administrative policies and procedures, safety rules, contracts, and government regulations.
  • Cross-functional collaboration. Collaborate with the operations management team, to formulate and implement cross-functional policies, procedures, goals, and objectives, including process and technology initiatives.


Work Environment
This job operates in a demanding, high stress, fast-paced call-center office setting, as well as occasional presence in a temperature-controlled warehouse. This position routinely uses standard office equipment such as computers, phones, and photocopiers.


Physical Requirements
While performing the duties of this job the employee is frequently required to walk, sit, hear, speak, hold, visually inspect, and utilize repetitive hand motions requiring finger dexterity and hand eye coordination. Employee must maintain a professional and customer-friendly demeanor, be able to work in a fast paced environment, handle stressful situations, occasionally lift and handle packages up to 50 lbs., and be able to visually distinguish primary colors.


Core Competencies
•Team Leadership
•Managing People / People Development
•Performance Coaching & Accountability
•Interpersonal Skills / Impact and Influence
•Conflict Resolution
•Change Management
•Customer Service
•Delegation
•Problem Solving
•Communication


Required Education and Experience
•Five or more years of people-management experience leading and developing teams in a high volume, dynamic environment.
•Demonstrated track record of scaling teams, building accountability structures, and developing direct reports.


Compliance Requirements
Successful completion of all required pre-employment screenings, onboarding requirements, and mandatory training programs, including background screening, drug screening, credit check, HIPAA training, TSA training, and other company-required certifications.