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Client Operations Manager Jobs in Farmington, MN

Firstnational

Sr. Manager, Operations

Minneapolis, MN · On-site

The Operations Manager is responsible for the day-to-day management and execution of Northland ... This role ensures accuracy, efficiency, and compliance in client and trade processing, while ...

ECMC Group

Operations Manager, Claims

Minneapolis, MN · On-site

$80K - $95K/yr

... service client inquiries and performing quarterly servicing audits on claims paid. In addition ... that impact operational processes, customer needs and compliance requirements. * Manages and ...

Firstnational

Sr. Manager, Operations

Minneapolis, MN · On-site

The Operations Manager is responsible for the day-to-day management and execution of Northland ... This role ensures accuracy, efficiency, and compliance in client and trade processing, while ...

Thomson Reuters

Operational Readiness Manager

Eagan, MN · On-site

This is a backend systems, process, and integration-focused role residing in Revenue Operations. This is not a sales enablement, training, or client-facing account management position. #LI-JK3 This ...

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Client Operations Manager information

See Farmington, MN salary details

$44.9K

$124.9K

$136.8K

How much do client operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for client operations manager in Farmington, MN is $124,872.00, according to ZipRecruiter salary data. Most workers in this role earn between $135,300.00 and $135,300.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are popular job titles related to Client Operations Manager jobs in Farmington, MN? For Client Operations Manager jobs in Farmington, MN, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Farmington, MN look for? The top searched job categories for Client Operations Manager jobs in Farmington, MN are:
What cities near Farmington, MN are hiring for Client Operations Manager jobs? Cities near Farmington, MN with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in Farmington, MN as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $124,872 per year, or $60 per hour.

Sr. Manager, Operations

First National Bank of Omaha

Minneapolis, MN • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 25 days ago

Job description

At Northland, our employees are the heart of our story-and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success.
Summary of the Job:
The Operations Manager is responsible for the day-to-day management and execution of Northland's operational activities across capital markets brokerage, advisory, and investment banking platforms. This role ensures accuracy, efficiency, and compliance in client and trade processing, while driving continuous improvement and fostering collaboration between front-office and back-office teams.
The Operations Manager plays a central role in maintaining the firm's operational integrity, supporting financial representatives/advisors and clients, and implementing process enhancements in alignment with the firm's strategic goals.
About This Role:
Operational Leadership
  • Oversee daily processing and service delivery across Front-Office Operations and Back-Office Operations, ensuring timely and accurate execution.
  • Supervise and develop a team of operations professionals responsible for account onboarding, transfers, trade processing, reconciliation, and service requests. Partner with executive leadership on product strategy, advisor technology, and compensation design.
  • Monitor operational workflow, manage workload distribution, and resolve escalations efficiently.
  • Establish and track service-level agreements (SLAs) and key performance indicators (KPIs) to measure quality and timeliness.

Process and System Management
  • Partner with the Director of Custody Oversight and Risk, Head of Operations and IT to identify, test, and implement automation, technology enhancements, and system integrations.
  • Ensure procedures are current, standardized, and documented across the department.
  • Identify opportunities to streamline manual processes and reduce rework or exceptions.
  • Coordinate with Pershing and internal technology teams on operational system enhancements or issue resolution.

Risk and Compliance
  • Maintain adherence to firm policies, FINRA/SEC regulations, and Pershing operational standards.
  • Collaborate with the Director of Custody Oversight and Risk, Compliance, and Finance on issue management, audits, and reconciliations.
  • Manage operational exception reporting and ensure timely resolution.

Cross-Department Collaboration
  • Act as the primary liaison between Sales, Sales Assistants, and Operations teams to ensure seamless client service and accurate processing.
  • Coordinate with Finance and Compliance to ensure data integrity and timely reporting.
  • Provide operational insights and recommendations to leadership for process or structural improvements.

People Development
  • Mentor and coach operations team members to build cross-functional expertise and accountability.
  • Promote a culture of collaboration, transparency, and continuous learning.
  • Identify and develop future leaders within the department.

Key Skills:
  • In-depth operational broker-dealer and investment advisory knowledge.
  • Strong working knowledge of FINRA, SEC, and AML/BSA regulations.
  • Strong leadership and team management skills.
  • Proven track record of driving process efficiency and risk reduction.
  • Analytical mindset with the ability to assess risks and make informed decisions.
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • High attention to detail and accuracy.

The Ideal Candidate for This Role:
Required:
  • Experience: 5+ years of experience within the financial services industry, preferably in wealth management and fixed income
  • Licensing: Active FINFRA Series 7, 24, 66, and 6.
  • Education: Bachelor's degree in finance, business, economics, or a relevant work experience.

Candidates must possess unrestricted work authorization and not require future sponsorship.
Work Environment:
It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.
Compensation and Benefits Overview:
We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:
  • Medical, Dental, Vision Insurance
  • 401k, With Matching Contributions
  • Time Off Programs
  • Health Savings Account (HSA)/Dependent Care
  • Employee Banking
  • Growth Opportunities
  • Tuition Assistance
  • Short-Term/Long-Term Disability Insurance

Learn more about our benefits here: https://www.fnbo.com/careers/benefits/.
To obtain compensation and benefit information related to this specific role, e-mail First National at TAGAdmin@fnni.com. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.
Job number: R-20261240
Registration Requirement:
This position requires Financial Industry Regulatory Authority (FINRA) registration. Qualification requirements include meeting applicable financial industry responsibility, regulatory requirements, credit fitness and criminal background standards. Successful candidates must meet ongoing regulatory requirements including acceptable background investigation, credit report and fingerprinting results.
Equal Opportunity & Belonging:
We believe that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves-no matter their role or where they are in their journey.
Learn more here.
Northland is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.
Click here to download 'EEO is The Law' Self-Print Poster
Click here to download 'EEO is The Law' Supplement for Federal Contractors
Click here to download 'EEO is The Law' GINA Supplement
Northland is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC
Northland follows federal law regarding the use of marijuana (this applies to all non-California applicants)
Application Deadline:
All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.

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