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Client Operations Manager Jobs in Burnaby, BC (NOW HIRING)

Otsuka

Client Operations Specialist

Vancouver, BC · On-site

CA$60K - CA$70K/yr

Sharing ideas and challenging the status quo are commonplace, and managers nurture this behavior ... client database and activity records). * Conducting core operations processes related to our ...

Rentokil Initial

Operations Manager

Burnaby, BC

CA$68K - CA$72K/yr

Operations Manager will be responsible for training, leading and developing a team of service ... They will help achieve sales and revenue goals, client loyalty and retention, as well as ensure the ...

Targeted Talent

Operations Manager

Burnaby, BC

$70K - $85K/yr

Key Responsibilities: * Ecommerce Management: * Oversee the ecommerce platform's operation ... client's team to drive operational success and growth in our organization.

Targeted Talent

Operations Manager

Burnaby, BC · On-site

$70K - $85K/yr

Key Responsibilities: * Ecommerce Management: * Oversee the ecommerce platform's operation ... client's team to drive operational success and growth in our organization.

Rentokil Initial

Operations Manager

Burnaby, BC · On-site

CA$68K - CA$72K/yr

Operations Manager will be responsible for training, leading and developing a team of service ... They will help achieve sales and revenue goals, client loyalty and retention, as well as ensure the ...

Rentokil Initial

Operations Manager

Burnaby, BC · On-site

CA$68K - CA$72K/yr

Operations Manager will be responsible for training, leading and developing a team of service ... They will help achieve sales and revenue goals, client loyalty and retention, as well as ensure the ...

Securitas

Security Operations Manager

Vancouver, BC

Meets with line management and/or client representatives for status updates and to address any ... Understanding of security operations. * Knowledge of supervisory practices. * Planning, organizing ...

First Onsite - CA

Emergency Operations Manager

Surrey, BC · On-site

$90K - $110K/yr

Are you an experienced operations leader who thrives on coordination, teamwork, and getting great ... strengthen client trust.Qualifications5+ years of construction or restoration management ...

ScalePad

Sales Operations Manager

Vancouver, BC · On-site

Our product suite unifies risk insights, client planning, and service delivery so MSPs can have ... About The Role The Sales Operations Manager is a critical hire within the Revenue Operations org ...

ScalePad

Sales Operations Manager

Vancouver, BC · On-site

Our product suite unifies risk insights, client planning, and service delivery so MSPs can have ... About The Role The Sales Operations Manager is a critical hire within the Revenue Operations org ...

ScalePad

Sales Operations Manager

Vancouver, BC

Our product suite unifies risk insights, client planning, and service delivery so MSPs can have ... About The Role The Sales Operations Manager is a critical hire within the Revenue Operations org ...

BDO Canada

Manager, Office Operations

Vancouver, BC · Hybrid

CA$75K - CA$113K/yr

Collaborate with leaders to ensure efficient and effective client service delivery * Coordinate and ... Manage and coordinate office operations, including facilities management, renovations, relocations ...

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Burnaby, BC

Client Operations Manager information

See Burnaby, BC salary details

$21.1K

$59.4K

$120.6K

How much do client operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client operations manager in Burnaby, BC is $59,396.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,725.00 and $64,819.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are popular job titles related to Client Operations Manager jobs in Burnaby, BC? For Client Operations Manager jobs in Burnaby, BC, the most frequently searched job titles are:
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What cities near Burnaby, BC are hiring for Client Operations Manager jobs? Cities near Burnaby, BC with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in Burnaby, BC as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $59,396 per year, or $28.6 per hour.

Client Operations Manager

MacDonald Search Group

North Vancouver, BC

$120K - $150K/yr

Full-time

Re-posted 18 days ago

Job description

Role Description
Position: Client Operations Manager Reports To: Vice President - Managed
The Client Operations Manager is embedded representative at major client sites. During facility commissioning, they serve as the On-Site Client Liaison, ensuring smooth coordination between our client, subcontractors, and their client.
Once the project is delivered, they transition into account ownership, becoming the trusted local face of the company, backed by technical resources who may be either on or off-site.
Over time, this role may evolve into leading a regional branch, starting with a "mini branch" anchored around the initial client or engagement.
Key Responsibilities
  1. Project Liaison During Commissioning
  • Serve as the On-Site Client Liaison, supporting seamless coordination between client teams, contractors, and project managers.
  • Act as a conduit for day-to-day questions and issue resolution during commissioning- in support of the Project Manager- not as a replacement for.
  • Ensure our client is consistently seen as proactive, responsive, and easy to work with.

  1. Client Relationship & Account Ownership
  • "Walk the halls" to build authentic relationships across the client's organization—know the org chart, where people sit, and how decisions flow.
  • Develop a deep understanding of client operations, culture, and decision-making to anticipate needs and build trust.
  • Serve as the voice of the customer, capturing insights, feedback, and signals from inside the organization.

  1. Agreement Facilitation & Commercial Support
  • Act as the steward and facilitator of Managed Services Agreements once sold by the Client Partnerships team.
  • Monitor and facilitate delivery against agreement KPIs (i.e. uptime, throughput, cost predictability).
  • Keep "ears on the boardroom wall" — observing customer priorities and feeding strategic information to stay in front of opportunities and issues.

  1. Operations Support & Mini-Branch Setup
  • Supported by the technical service team; provide oversight and client communication during technical interventions.
  • Assist in establishing the initial mini-branch operation to serve the anchor client, including local systems, light logistics, and presence.
  • Roll up sleeves on technical or coordination tasks as needed to maintain client confidence while building out local capability.

  1. Branch Development Pathway
  • Once the anchor contract is stable, expand focus to building our clients presence with other clients in the region.
  • Develop our clients reputation, visibility, and service offering beyond the initial contract.
  • Grow the mini branch into a full branch with broader client coverage, local team leadership, and P&L ownership.

Success Metrics (What "Good" Looks Like)
  • Client is a raving fan: highly satisfied, referral ready and provides repeat business
  • Commissioning phase proceeds with minimal client friction.
  • Mini branch effectively established and supporting the anchor client.
  • Evidence of expanding regional influence and client base.
  • Demonstrated readiness to step into Branch Manager role as revenue justifies.

Potential Career Path
Client Operations Manager → Senior Client Manager / Branch Development Lead → Branch Manager