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Client Operations Manager Jobs in Vernon, BC (NOW HIRING)

... client in accordance with contract requirements. * Develop, maintain, and drive the construction schedule in conjunction with the Operations Manager. * Monitor construction progress and update the ...

If so, then apply for the position of PIA Client Relationship Associate today. In this role, you ... Knowledge of wealth management and/or operations is an asset * Knowledge of investment products is ...

Operational Excellence: Identify opportunities to improve service delivery, optimize processes, and enhance product offerings to better serve client needs and expectations. * Talent Management & Team ...

Opérations du dépanneur : appliquer les procédures, balancer ta caisse, recevoir et placer la marchandise sur les tablettes. * Prêt-à-manger : préparer, emballer et étiqueter les produits ...

Branch Manager

Kelowna, BC · On-site

CA$135K - CA$175K/yr

Manage daily branch activities and employees including; hiring, retention, performance, goal ... Ensure client satisfaction and proper branch operation. * Review production costs and product ...

Roofing Manager

Kelowna, BC

CA$120K - CA$140K/yr

Ensure that all roofing operations on each project comply with and adhere to Flynn's health and ... Establish and maintain client relationships and develop a high level of trust and credibility with ...

Client experience * Introduction of new lines of business * Assess local market andidentifycurrent ... Manage operational aspects of the branch including corporate branding, officeaestheticsand ...

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Client Operations Manager information

See Vernon, BC salary details

$21.4K

$60.3K

$122.4K

How much do client operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client operations manager in Vernon, BC is $60,267.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,395.00 and $65,768.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are popular job titles related to Client Operations Manager jobs in Vernon, BC? For Client Operations Manager jobs in Vernon, BC, the most frequently searched job titles are:
What cities near Vernon, BC are hiring for Client Operations Manager jobs? Cities near Vernon, BC with the most Client Operations Manager job openings:
Infographic showing various Client Operations Manager job openings in Vernon, BC as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $60,267 per year, or $29 per hour.

Civil Project Manager

Emil Anderson

Kelowna, BC • On-site

Full-time

Re-posted 13 days ago


Job description

Division: Emil Anderson Construction

Department: EAC


About Emil Anderson Construction

Emil Anderson Construction (EAC) is a civil construction leader with a proud legacy of excellence and innovation. Headquartered in Kelowna, British Columbia, we deliver projects across the province, specializing in roadbuilding, highway paving, and a broad range of complex civil infrastructure.


For more than 85 years, EAC has earned a reputation for providing high-quality, value-driven solutions. Our collaborative approach brings owners, partners, and stakeholders together to design and execute projects that stand the test of time.


We take pride in our people, our work, and our contribution to the infrastructure that connects and strengthens communities across British Columbia. Supported by regional offices, equipment yards, and maintenance facilities in Kelowna, Hope, and Chilliwack, we are positioned to serve communities throughout the province.


Our success is rooted in our Core Values: Safety, Leadership, Improvement, Commitment, and Excellence. Joining our team means working on landmark projects, learning from industry leaders, and advancing your career in a supportive, safety-focused culture.


The Opportunity


We're seeking a motivated Civil Project Manager with a background in civil construction and/or engineering who is ready to take the lead on a project with a company that has a long-standing history in BC roadbuilding. With a diverse fleet of equipment, a supportive team, and opportunities for professional growth, you'll play a valuable role in projects that make a difference in communities across the province.


As a Civil Project Manager, you'll take the lead in delivering complex infrastructure projects-from highways and municipal systems to heavy civil works. You'll oversee planning, coordination, and execution, ensuring safety, quality, and efficiency at every stage. This role is ideal for someone who thrives on solving challenges, enjoys working with a diverse team.


This role is based out of Kelowna, with the possibility of travel to out-of-town projects on a rotational schedule. If you are positive, people-oriented, and eager to grow in the civil construction industry, this could be the role for you!


Your Key Responsibilities


Project Planning & Execution

  • Anticipate project needs with sufficient lead-time to avoid delays.
  • Ensure project deliverables and plans are prepared and issued to the client in accordance with contract requirements.
  • Develop, maintain, and drive the construction schedule in conjunction with the Operations Manager.
  • Monitor construction progress and update the Operations Manager to ensure projects are built on schedule and within budget.
  • Evaluate workmanship and quality and abide by the company's Quality Management program.


Resource & Contract Management

  • Develop and monitor resource requirements for the project, coordinating with other personnel and operating divisions to optimize corporate resource utilization.
  • Correspond with subcontractors and major suppliers to prepare contracts.
  • Work with the project team to issue material purchase orders and confirm receipt of materials and return of equipment.


Leadership & Team Development

  • Mentor and lead operations staff on site.
  • Supervise and mentor site personnel.
  • Maintain a thorough Superintendent's daily report that accurately tracks site progress, events, inspections, and other relevant information.
  • Provide positive safety and quality leadership throughout the duration of the project.


Safety, Compliance & Problem Solving

  • Demonstrate leadership in health, safety, and environmental protection on the project.
  • Possess working knowledge of health, safety, and environmental protection practices and procedures as they apply to common construction processes.
  • Confers with project personnel to provide technical advice and resolve problems proactively.
  • Capable of identifying constructability issues in moderately complex situations and creating solutions in the construction plan and schedule.


Financial Oversight

  • Work closely with the Operations Manager to monitor financial aspects of the contract to protect both parties' interests.
  • Regularly monitor and review project cost variances, providing feedback to project teams as appropriate.

Your Qualifications & Skills


  • Minimum 5 years of Project Management experience in self-perform civil construction.
  • At least 3 years of experience managing in a unionized environment.
  • Diploma in Engineering, Construction Management, or Civil Technology.
  • Strong knowledge of construction disciplines, cost control, scheduling and safety regulations.
  • Proven ability to manage unique daily challenges while keeping projects on schedule and within budget.
  • Demonstrated ability to prioritize and multi-task in a fast-paced environment.
  • Excellent organizational skills.
  • Strong written and verbal communication skills.
  • Willingness to travel within the province.
  • Knowledge of WorkSafeBC Health & Safety legislation and regulations.
  • Valid Canadian driver's license and clean driving abstract required.
  • Proficient with MS Office Suite.



Job Competencies - PMCI1

  • Communication
  • Decision-Making
  • Problem-Solving
  • Strategic Thinking
  • Team Leadership


Job Competencies -PMCI2/3

  • Adaptability
  • Communication
  • Decision-Making
  • Problem-Solving
  • Team Leadership


What We Offer


The chance to be part of landmark projects that shape communities across British Columbia, while building your career with a company that's been trusted for over 85 years. As part of the Emil Anderson Group of companies, you'll join a culture where people are more than employees - they're contributors, owners, and leaders. Here, you'll have opportunities to learn from industry experts, grow your skills, and make a lasting impact across a diverse range of projects.


  • Competitive salary range: $105,000-$155,000 annually.
  • Opportunity to participate in ShareCo, our employee ownership program.
  • Comprehensive benefits package.
  • RRSP matching program.
  • Training and career development opportunities.
  • Annual safety recognition and employee appreciation programs.


ShareCo


For four generations, Emil Anderson Group has thrived as a successful, family-owned and operated company. In 2024, we expanded that legacy by launching ShareCo - our Employee Ownership Program, giving eligible team members the opportunity to become owners in EAG and share directly in the company's performance and growth.

This ownership model deepens our culture of collaboration, accountability, and shared success. When you contribute ideas, drive innovation, or deliver exceptional results, you're not just helping to build great projects - you're helping to build your own financial future.


Safety & Compliance


Safety is our highest priority. All employees are expected to work in compliance with company safety policies and WorkSafeBC regulations, wear appropriate PPE, and participate in toolbox talks and safety training, where applicable.


Belonging Statement


Emil Anderson Group is an equal opportunity employer, in all aspects of employment, including recruiting, hiring, training, performance management, promotions, and benefits. We base such decisions solely on job-related qualifications, skills, and abilities without regard to race, nationality, ethnicity, color, gender, political affiliation, religion/belief system, marital status, parental status, sexual orientation, age, diverse ability, or any other characteristic.