Client Operations Manager Jobs in North Dakota (NOW HIRING)

Field Service Technician

Join a team that keeps the oilfield moving. Abra Controls is looking for dependable, hands-on Field Service Technicians who enjoy problem-solving, working outdoors, and supporting field operations. Whether you're looking to break into the oilfield, you're a seasoned industry professional seeking a more balanced pace, or you're semi-retired and interested in staying active while supplementing your income, this role offers meaningful work and a supportive team environment.

Our technicians come from a variety of backgrounds, including oilfield operations, industrial maintenance, mechanical trades, instrumentation, construction, military service, and other technical fields. If you enjoy variety in your work, take pride in solving problems, and appreciate the independence that comes with working in the field, we'd love to hear from you.

No two days are exactly the same. Our field technicians support client operations in real time, which means the work is dynamic, responsive, and driven by operational needs. If you enjoy sitting behind a desk or working the exact same schedule every week, this probably isn't the role for you. But if you like staying busy, solving problems, helping customers, and working with a good crew, you'll fit right in.

This is a full-time salaried position. Team members receive a consistent salary, regardless if client callouts occur. We value flexibility because our clients operate around the clock, and our technicians play an important role in ensuring we're ready to respond when needed.

We provide:

• Competitive full-time salaried position
• Hands-on training and mentorship
• A supportive and team-oriented work environment
• Opportunities to learn technical equipment and field operations
• Variety in daily work and job locations
• Independence and trust in the field
• A strong safety culture
• A rotating on-call schedule shared between field staff

Important Schedule Expectations

This is not a traditional Monday–Friday 8:00 AM–5:00 PM role.

Field technicians generally work between 30-40 hours per week, but schedules are based entirely on client and operational needs. Start times, end times, and days worked may vary week to week. Team members must be comfortable with:

• Flexible schedules
• Short-notice client requests
• Early mornings or late evenings when required
• Rotating overnight and weekend on-call assignments
• Occasional extended workdays during peak operational periods

Our Williston field team shares on-call responsibilities on a rotating basis, with one technician on-call for overnight and weekend support while the other rotates off-call.

During scheduled on-call periods, technicians are expected to remain available and fit for duty to respond to client needs if contacted. At other times, work may include field assignments, equipment maintenance, inventory, training, shop organization, or other operational tasks that help keep our team ready to support customers.

This role is best suited for someone who understands the nature of oilfield and industrial service work and enjoys the flexibility, responsibility, and teamwork that comes along with it.

Key Responsibilities

Field Operations

• Report to duty at least 30 minutes prior to scheduled departure to allow adequate time to prepare vehicles, tools, and equipment
• Assist with equipment transfers as required
• Connect with client representatives prior to departure from the shop unless otherwise directed by the Field Service Manager
• Complete all required pre-job safety paperwork, including:
• Pre-job Hazard Assessments
• Job Safety Analyses (JSAs)
• Vehicle inspections
• Equipment checklists
• Use navigation tools to locate client worksites
• Safely install, troubleshoot, maintain, and retrieve Abra equipment as required
• Demonstrate comprehensive knowledge of company products and services
• Participate in rotating overnight and weekend on-call coverage
• Respond to operational and client needs outside of standard business hours when required

Client Relations

• Adhere to the company Code of Conduct at all times
• Interact with clients, contractors, and community members respectfully and professionally
• Maintain a strong customer-service mindset while representing the company in the field

Shop & Equipment Management

• Assist the Field Service Manager with pre-job and post-job duties including:
• Fueling and loading vehicles
• Equipment testing
• Cleaning vehicles and equipment
• Assist with routine inventory counts and inventory tracking
• Maintain cleanliness and organization of the shop and work areas
• Return vehicles to the shop and unload all equipment, PPE, chargers, tools, and accessories following each job
• Ensure trucks are washed following shifts, particularly wheel wells and undercarriages
• Place equipment in designated storage areas
• Red-tag damaged equipment and notify the Field Service Manager immediately
• Assist with basic troubleshooting and repairs
• Ensure all vehicles are refueled before returning to the shop

Administrative Responsibilities

• Maintain all required logbooks and paperwork daily
• Accurately track and submit timesheets by required deadlines
• Complete additional field service or shop-related tasks as assigned

Health, Safety & Environment (HSE)

• Actively participate in monthly safety meetings and pre-job toolbox talks
• Complete all required safety documentation accurately and thoroughly
• Follow all company safety policies and procedures
• Maintain valid safety certifications and ensure they are available upon request

Schedule & Availability Requirements

Successful candidates are comfortable with:

• Flexible work schedules based on operational needs
• Rotating overnight and weekend on-call coverage
• Working outdoors and traveling to client sites in varying weather conditions
• Being available to respond during scheduled on-call rotations

Candidates seeking a predictable or fixed daily schedule may find this role unsuitable.