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Client Operations Manager Jobs in North Dakota (NOW HIRING)

Arvato

Senior Client Operations Manager

Fargo, ND

As a Senior Client Operations Manager at Arvato, you will serve as the senior on-site leader for our site in Fargo, ND, combining full accountability for both warehouse operations and client ...

Yes LLC

Operations Manager - Electric

Dickinson, ND · On-site

The Operations Manager will oversee project execution, manpower planning, financial performance ... and client satisfaction. Key Responsibilities Operational Leadership * Provide day-to-day ...

sagency

Client Delivery Coordinator

Fargo, ND · On-site

$18.50 - $24.50/hr

This role reports directly to the Operations Manager and works closely with Sagency practice advisors on a day-to-day basis. WHAT YOU WILL DO Client Delivery & Project Coordination You keep active ...

Bravera

Wealth Operations Associate

Bismarck, ND · On-site

... client company payrolls, handling disbursements, and preparing periodic statements. Day-to-day activities will require direction and supervision from the Operations Manager and other Retirement Plan ...

New

NABORS

NORTH DAKOTA RIG MANAGER I

Williston, ND · On-site

The Rig Manager is responsible for coordinating the operational functions of all the Rigs in the ... Informs the client of the operations and of the problems encountered. Maintains with Client a good ...

Sephora

Operations Associate - Part Time

Fargo, ND · On-site

$16.60 - $19.30/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

Chain IQ

ND · On-site

Contact centres, customer service, complaints handling, and client operations * Backoffice and ... Managing and delivering complex sourcing projects worth up to $300m+, including occasional large ...

Conservice

Capturis - Client Representative

Mandan, ND · On-site

... operational teams Qualifications & Preferred skills * Strong written and verbal communication skills * Ability to prioritize and manage work * Excellent research and problem solving skills with a ...

Conservice

Capturis - Client Representative

Mandan, ND · Hybrid

... operational teams Qualifications & Preferred skills * Strong written and verbal communication skills * Ability to prioritize and manage work * Excellent research and problem solving skills with a ...

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in North Dakota

Client Operations Manager information

See North Dakota salary details

$47.1K

$130.9K

$143.4K

How much do client operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client operations manager in North Dakota is $130,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $141,800.00 and $141,800.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are the most commonly searched types of Client Operations jobs in North Dakota? The most popular types of Client Operations jobs in North Dakota are:
What are popular job titles related to Client Operations Manager jobs in North Dakota? For Client Operations Manager jobs in North Dakota, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in North Dakota look for? The top searched job categories for Client Operations Manager jobs in North Dakota are:
What cities in North Dakota are hiring for Client Operations Manager jobs? Cities in North Dakota with the most Client Operations Manager job openings:
Client Operations Manager jobs near you

Senior Client Operations Manager

Bertelsmann-Jobs

Fargo, ND • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Company Description
Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.
You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we're on it.
Job Description
As a Senior Client Operations Manager at Arvato, you will serve as the senior on-site leader for our site in Fargo, ND, combining full accountability for both warehouse operations and client relationship management. We are looking for a people leader who builds, develops, and elevates teams; a client-first operator who earns trust at every level of the client organization; an independent problem-solver who acts without waiting to be told; and someone who is never satisfied with the status quo and continuously pushes for better outcomes for the client and for Arvato. Relocation assistance will be provided for non-local candidates selected for the position.
YOUR TASKS
  • Lead, develop, and retain a high-performing onsite team - including Client Services Representatives and site operations staff. Own hiring, onboarding, performance management, and coaching. Build a team culture defined by accountability, continuous improvement, and pride in execution.
  • Serve as the primary point of contact and escalation for the client. Build deep, trusted relationships at all levels of the client organization. Anticipate client needs, communicate proactively, and ensure that Arvato is always a step ahead of expectations.
  • Own full P&L accountability for the account. Monitor financial performance, manage costs against budget, identify margin improvement opportunities, and prepare cost estimates and proposals for all change requests. Track P&L impact of all operational changes.
  • Drive day-to-day operational performance against SLAs. Monitor activity, manage scheduling, review SOWs and weekly scorecards, and own all operational reporting, including on-time delivery, volumes, invoicing, and volume forecasting.
  • Lead all business review preparation and execution (MBR/QBR). Report periodically on account performance, trends, and outlook to the client and internal leadership. Own all action logs and drive follow-through to closure.
  • Identify and drive process improvement independently. Coordinate special projects with internal departments and external vendors. Solve problems at the source - don't escalate what can be resolved onsite.
  • Maintain alignment with key internal stakeholders across functions. Act as the connective tissue between operations, finance, IT, and the client - ensuring nothing falls through the gaps.
  • Uphold all safety, compliance, and 5S standards onsite. Model the behaviors expected of the team and ensure a safe, clean, and goal-oriented work environment.

Qualifications
  • B.A. or B.S. degree or equivalent work experience.
  • Minimum seven years of Operational or Account Management experience, with at least two years in a senior or lead role.
  • Proven leadership capabilities with the ability to interact easily with individuals at all levels and functions, both within and outside the organization.
  • Must be able to work in a demanding, problem-solving-oriented environment.
  • Excellent communication skills.
  • Must be assertive, analytical, and able to establish priorities.
  • Knowledge of technology, data center, or high-value electronics logistics environments preferred.
  • Customer Service Management/Account Management experience working in a Supply Chain environment.
  • Must possess the ability to function in a high-pressure, fast-moving environment.
  • Advanced Excel skills.
  • Good working knowledge of SAP preferred.
  • Strong analytical skills.

Additional Information
  • Medical, Dental, Vision, Life Insurance, and Disability Pay.
  • 401(k) with company matching up to 6%.
  • Paid Time Off, including paid holidays.
  • Flexible Spending Accounts.
  • Voluntary benefits such as legal and financial assistance, pet insurance, and more.
  • Employee Assistance Program.
  • Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
  • Commuter benefits.
  • Employee engagement activities.

Disclosure requirements pertaining to the collection of your personal data:
Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.
The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.
You can contact the company's Data Protection Officer at the above-mentioned postal address.
Further information on data protection and your rights can be found here.
We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.
Learn more about our commitment to Equal Opportunity and Accommodation Information here .
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