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Client Operations Manager Jobs in New Jersey (NOW HIRING)

Kaleidoscope ABA Therapy Services

NJ · On-site

... client as authorized by the client's insurer. The Program Manager will support HR, Operations, and the Clinical department as well their respective functions, acting as a reliable source of ...

Kaleidoscope ABA Therapy Services

NJ · On-site

... client as authorized by the client's insurer. The Program Manager will support HR, Operations, and the Clinical department as well their respective functions, acting as a reliable source of ...

Kaleidoscope ABA Therapy Services

NJ · On-site

... client as authorized by the client's insurer. The Program Manager will support HR, Operations, and the Clinical department as well their respective functions, acting as a reliable source of ...

Senior Helpers

Operations Manager

Fairfield, NJ · On-site

This person will manage the day-to-day operations and personnel of the office. Reporting directly ... Collect and analyze data in preparation for weekly meetings with the team; including client ...

Owen Health Care

Operations Manager

Vauxhall, NJ · On-site

As the Operations Manager for Owen Health Care Inc., you will lead agency-wide operations ... Maintaining oversight of client documentation and ensuring compliance with DMHAS and agency ...

Owen Health Care

Operations Manager

Vauxhall, NJ · On-site

Operations Manager Owen Health Care Inc. | Vauxhall, NJ Are you a licensed clinician with ... Maintaining oversight of client documentation and ensuring compliance with DMHAS and agency ...

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in New Jersey

Client Operations Manager information

See New Jersey salary details

$45.2K

$125.6K

$137.6K

How much do client operations manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for client operations manager in New Jersey is $125,562.00, according to ZipRecruiter salary data. Most workers in this role earn between $136,000.00 and $136,000.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are the most commonly searched types of Client Operations jobs in New Jersey? The most popular types of Client Operations jobs in New Jersey are:
What are popular job titles related to Client Operations Manager jobs in New Jersey? For Client Operations Manager jobs in New Jersey, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in New Jersey look for? The top searched job categories for Client Operations Manager jobs in New Jersey are:
What cities in New Jersey are hiring for Client Operations Manager jobs? Cities in New Jersey with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in New Jersey as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $125,562 per year, or $60.4 per hour.

Operations Manager

Substance Salon & Barberspa

Rutherford, NJ • On-site

$52K - $55K/yr

Full-time

Retirement, PTO

Re-posted 5 days ago

Job description

Operations Manager

Substance Salon - Rutherford, NJ

Full-Time | 38-40 Hours per Week

Position Summary

Substance Salon is seeking a dependable, organized, and customer-focused Operations Manager to oversee the daily operations of our salon. This position plays a key role in creating an exceptional client experience while supporting the salon team and ensuring day-to-day operations run smoothly.

The ideal candidate is a strong communicator, enjoys working with people, is comfortable using technology, and can manage multiple priorities in a fast-paced environment.

Responsibilities

Client Experience

- Welcome clients in a friendly and professional manner.

- Answer phone calls, schedule appointments, and respond to client inquiries.

- Confirm appointments and manage cancellations or schedule changes.

- Resolve client concerns professionally.

- Ensure every client receives outstanding service from check-in through checkout.

Daily Operations

- Oversee front desk operations and daily workflow.

- Manage appointment scheduling to maximize stylist productivity.

- Maintain accurate client records using salon software.

- Process payments and balance daily transactions.

- Open and close the salon as scheduled.

- Maintain a clean, organized, and welcoming reception area.

Team Support

- Support stylists and staff throughout the day.

- Help coordinate schedules and daily operations.

- Communicate operational needs with ownership.

- Foster a positive and professional work environment.

Sales & Business Support

- Encourage appointment rebooking and retail product sales.

- Support monthly service and retail goals.

- Help increase client retention through excellent customer service.

Inventory & Marketing

- Monitor retail and professional product inventory.

- Assist with product ordering as needed.

- Support salon promotions, social media, and community marketing efforts.

Qualifications

- Previous management or leadership experience in a salon, spa, hospitality, retail, medical office, or customer service environment preferred.

- Excellent communication and customer service skills.

- Strong organizational and time-management abilities.

- Comfortable using scheduling software, POS systems, email, and Microsoft Office or Google Workspace.

- Ability to multitask in a fast-paced environment.

- Reliable, dependable, and self-motivated.

- Professional appearance and positive attitude.

Compensation

- Annual Salary: $52,000-$55,000

- Performance-based bonus opportunities

- Paid training

Benefits

- Paid time off

- 401(k)

- Employee discount

- Referral program

- Paid training

- Professional growth opportunities

Schedule

- Full-time (37-40 hours per week)

- Some evenings and Saturdays are required

- Reliable attendance required

About Substance Salon

Substance Salon has proudly served Rutherford and the surrounding communities for over 17 years. We are committed to providing exceptional hair services, outstanding customer care, and a positive workplace where our team can grow and succeed.

If you're an organized leader who enjoys helping people and keeping operations running efficiently, we'd love to hear from you.

To apply, please submit your resume along with a brief note explaining why you'd be a great fit for our team.

A Salon That's Built for You to Grow
Substance Salon is not just a place to work. It is where driven, creative professionals come to build real careers. For over 16 years, we have been shaping talent, elevating guest experience, and creating an environment where stylists and future beauty professionals thrive.
Whether you are a seasoned stylist with a loyal clientele, a recent beauty school graduate eager to learn, or someone with a strong customer service background looking to break into the beauty industry, this is where your next chapter begins.
Located in the heart of downtown Rutherford, we attract a loyal, style-conscious clientele, giving you the exposure and opportunity to succeed.

Education:{"credentialcategory":"bachelor degree","@type":"EducationalOccupationalCredential"}Employment Type: FULL_TIME

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