Client Operations Manager Jobs in Alaska (NOW HIRING)

Mission Statement:  The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Title:                         Lead Cook

Corps/Department:               Salvation Army, Clitheroe Center

Reports To:                             Residence Manager

FLSA Status:                            Full-Time / 40 hours per week; Non-Exempt

Scope of Position/Essential Functions:

Under general supervision of the Operations Manager, the Lead Cook enhances client recovery by providing well-balanced and attractive meal service for a 42-bed residential facility consisting of clients, guests, and staff by addressing special dietary needs.

Education and Work Experience:

• High school diploma or equivalency.
• Three years’ experience as a cook, one of which must have been in an institutional setting.
• We will sponsor and pay for obtaining a Food Handlers Card and Serv-Safe certification (obtain within 30 days).

Knowledge, Skills and Abilities Required:

• Understanding of trauma-informed care.
• Alaska driver’s license with acceptable criminal history and driving records.
• Ability to maintain a collaborative and cooperative work environment and to work with a minimum of supervision.
• Must be skilled in communication with individuals of varying ethnic and cultural backgrounds.
• Highly organized, detail oriented, and demonstrated ability to work harmoniously with peers, supervisors, clients, families, and visitors.
• Have the ability to assess safety needs and follow standardized safety procedures.
• Ability to complete multiple tasks, meet deadlines, remain self-motivated, and work with a minimum of supervision.

Essential Functions:

• Directs other kitchen staff in day-to-day activities to facilitate the smooth workings of the kitchen.
• Prepares and serves nutritional and attractive meals and snack trays from the planned menu, as well as meals developed for clients’ special needs.
• Follows established preventative maintenance procedures and reports equipment failure and maintenance needs to the Operations Manager.
• Solicits, maintains eligibility for, and picks up donations from various businesses and food banks as needed.
• Rotates stock as needed and stocks rations in appropriate areas; checks stock to determine inventory levels; and reports food and supply needs to the Operations Manager. 
• Order stock as needed to maintain established inventory levels.
• Follows established Federal, State, local, and Salvation Army food service procedures, policies and regulations; reports any unsafe acts or violations to the Operations Manager.
• Develop a nutritionally appropriate rotating menu of daily meals to include prepared lunch and dinner, in addition to conventional breakfast offerings and weekend brunch meals to meet daily nutrition guidelines as established by the USDA.
• Keeps kitchen clean and well organized.
• Assumes full responsibility of food service operations when Operations Manager is not available.
• Assists other kitchen personnel as needed to accomplish set goals and objectives, sharing suggestions and ideas in staff meetings.
• Completes all required competencies and all relevant courses on Relias Learning, as assigned.
• Attend staff meetings and complete required trainings.
• Perform other related duties as assigned.

Software-related Skills:  Microsoft Office Suite recommended and ability to use new software programs with basic training.

Work Environment:  The work environment is located in a Residential treatment setting. Noise level is moderate.

Language Skills:  Must be able to understand, follow and give both written and oral instructions. The employee must be able to use speech and hearing for ordinary and telephone conversation.

Mathematical Skills:  Must be able to perform simple calculations (addition, subtraction, multiplication, and division) and apply concepts such as ratios and percentages in practical situations.

Performance Skills:  Must be creative, self-motivated, organized, flexible, and possess leadership skills.

Sacred Boundaries and Protect the Mission:  Must complete the online course for this area and pass the Background Check required by The Salvation Army for employment.

Physical Requirements:  Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on intermittent or continuous basis. Ability to grasp, push, pull, and reach overhead. Ability to operate a telephone. Ability to lift up to 70 pounds. However, the cook is encouraged to request assistance as needed to avoid injury. A back brace is encouraged to be worn. Special attention must be taken when handling hot food items. Ability to access and produce information from a computer. Ability to understand written information. Ability to operate a motor vehicle in darkness and during periods of inclement weather.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

Acknowledgement of Religious Purposes of The Salvation Army:  The employee acknowledges that he/she has been informed and understands The Salvation Army’s religious purpose and status as a church. The employee agrees that he/she shall do nothing to his/her relationship with The Salvation Army as an employee to undermine its religious mission. The employee agrees and understands that his/her services are a necessary part of The Army’s religious purposes and his/her work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.

Equal Employment Opportunity:  The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law. Such equal opportunity for employment will apply to recruitment and hiring, training, promotion, salaries and other compensation, transfers and layoffs or termination.

This position description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this position. The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this position statement