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Client Manager Jobs in Springfield, IL (NOW HIRING)

MasTec Inc

Project Manager

Decatur, IL

Schedule and execute project kick-off meetings with client and subcontractors Project Execution * Develop and manage project team, assigning and coordinating team member roles and responsibilities.

Troxell

Claims Manager

Springfield, IL

$50K - $70K/hr

CLAIMS MANAGER About Us Top trusted risk advisor and solution provider for personal and business ... Conduct detailed reviews of client policy claims for accuracy in completeness, documentation, and ...

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Client Manager information

See Springfield, IL salary details

$32.7K

$65.5K

$106K

How much do client manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for client manager in Springfield, IL is $65,514.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,600.00 and $77,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

How to become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications or training can also enhance job prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.
More about Client Manager jobs
What are the most commonly searched types of Client jobs in Springfield, IL? The most popular types of Client jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Client Manager jobs? Cities near Springfield, IL with the most Client Manager job openings:
Client Manager jobs near you
Infographic showing various Client Manager job openings in Springfield, IL as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $65,514 per year, or $31.5 per hour.

Project Manager

MasTec Inc

Decatur, IL

Full-time

Re-posted yesterday

MasTec rating

7.4

Company rating: 7.4 out of 10

Based on 154 frontline employees who took The Breakroom Quiz

35th of 80 rated construction

Job description

Overview

Job Position Title:  Project Manager

Job Description Summary:

The Project Manager is directly responsible for all safety, financial, operations and administrative functions on high voltage utility projects. The Project manager will plan and execute the life cycle of a large-scale linear projects. They will develop procedures and practices contingent on customer and internal requirements, hiring, developing, and managing of the project team, coordinate with construction managers, schedulers, and subcontractors. This project management position requires extensive involvement and leadership for the project team. Collaborating and maintaining close relationships with utility customers.  This position is ultimately responsible for the project’s progress and success.


Responsibilities

Essential Duties and Responsibilities:

Project Proposal

  • Define and understand project scope
  • Identify and supply deliverables
  • Assist Business development on defining project resource requirements; subcontractor or internal
  • Responsible for subcontractor bid packages, communications and transmittals
  • Responsible for pricing sheet assembly and completion
  • Manager proposal schedule

Project Initiation

  • Responsible for understanding complete project scope and contract
  • Manage subcontractor selection, notification and possible re-pricing
  • Schedule and execute project kick-off meetings with client and subcontractors

Project Execution

  • Develop and manage project team, assigning and coordinating team member roles and responsibilities.
  • Develop and maintain project schedule, ensuring achievement of critical milestone dates
  • Oversee the successful management of labor and capital resources.
  • Plan/Participating in weekly progress and strategic planning meetings between clients and project team members.
  • Maintain and control assigned project budgets and margins
  • Responsible for subcontract invoice approval and client billing
  • Identify, mitigate, and resolve project issues and/or concerns.
  • Assure safety policies, procedures, and standards are met, or exceeded.
  • Manage project scope by assuring changes and/or change orders are appropriately documented and executed
  • Communicating and reporting project updates, metrics, and overall performance to Project Sponsors.
  • Oversee QA/QC of Engineering and Procurement deliverables as possible

Project Closeout

  • Complete all change order activity for both the client and subcontractors
  • Verify all material has been delivered, invoicing complete and payments made
  • Verify all project P.O.s are executed and closed-out
  • Testing and commissioning documentation is complete, reviewed and transmitted to client
  • Engineering as-built drawings and drawing revisions are complete and transmitted to client
  • All ECS project QA/QC documents are complete to include transfer of custody
  • Final customer billing to include retention
  • Complete ECS substation closeout document
  • Achieve project file

Additional responsibilities:

  • Commitment to stringent industry safety regulations.
  • Creation, management, and reporting of resource plans and performance data.
  • Measure, monitor, and report project financials including forecasts and cash flow.
  • Adherence to project deliverables and contractual obligations.
  • Schedule Management – Analyzing critical path, float, delays, and acceleration if required.
  • Documentation of all project activities and communication.
  • Contract interpretation/dispute resolution.
  • Interfacing with client representatives regarding the project's progress and challenges.
  • Provide technical support for construction, including participation in construction planning.
  • Facilitate and coordinate project related conferences.
  • Support business development and other areas of Substation Services as directed
  • Mentor Assistant Project Management resources

Qualifications

Education and/or Work Experience:

  • Prior experience with managing contracted work with Municipal and/or Investor Owned Utilities required.
  • Thorough understanding of utility industry practices/standards, operations, contract management with emphasis on power projects required.

 

Skills & Abilities:

  • Must be able to accurately process written documentation, perform duties in a timely manner, be highly organized, and able to interface with personnel at all levels.
  • Proficient understanding of Project Controls, Earned Value Management and Risk Management desirable.
  • Extensive proficiency with Microsoft programs
Qualifications:

Education and/or Work Experience:

  • Prior experience with managing contracted work with Municipal and/or Investor Owned Utilities required.
  • Thorough understanding of utility industry practices/standards, operations, contract management with emphasis on power projects required.

 

Skills & Abilities:

  • Must be able to accurately process written documentation, perform duties in a timely manner, be highly organized, and able to interface with personnel at all levels.
  • Proficient understanding of Project Controls, Earned Value Management and Risk Management desirable.
  • Extensive proficiency with Microsoft programs
Education:UNAVAILABLEEmployment Type: FULL_TIME

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