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Client Manager Jobs in Springfield, IL (NOW HIRING)

defi AUTO LLC

Cash Management Manager

Springfield, IL · On-site

$70K - $75K/yr

Take ownership of new and existing client scope of services and deliver a level of service quality ... Develop and manage talent and have a production ready successor. Ensure your team is engaged and ...

Troxell

Claims Manager

Springfield, IL · On-site

$50K - $70K/hr

CLAIMS MANAGER About Us Top trusted risk advisor and solution provider for personal and business ... Conduct detailed reviews of client policy claims for accuracy in completeness, documentation, and ...

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Client Manager information

See Springfield, IL salary details

$32.7K

$65.5K

$106K

How much do client manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client manager in Springfield, IL is $65,514.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,600.00 and $77,300.00 per year, depending on experience, location, and employer.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications, such as Certified Client Management Professional (CCMP), can also enhance prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.

What is the role of a client manager?

A client manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring their satisfaction. They coordinate communication between clients and internal teams, often using CRM tools, and work to retain clients and identify opportunities for account growth.
More about Client Manager jobs

What are the most commonly searched types of Client jobs in Springfield, IL?

The most popular types of Client jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Client Manager jobs?

Cities near Springfield, IL with the most Client Manager job openings:

Client Manager jobs near you
Infographic showing various Client Manager job openings in Springfield, IL as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $65,514 per year, or $31.5 per hour.

Associate Client Solutions Director- Digital & AI Platforms (St. Louis, MO)

World Wide Technology

Springfield, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

World Wide Technology rating

7.8

Company rating: 7.8 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

88th of 226 rated it services

Job description

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Solutions Consulting & Engineering (SC&E) Team and why join?

Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability and growth. Our success is enabled by our world-class management consulting, delivery excellence and engineering brilliance. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients' most complex challenges.

What will you be doing?

The Digital & AI Platforms organization at World Wide Technology is hiring an Associate Client Solutions Director (ACSD) to lead delivery of strategic digital and AI programs, build and strengthen client relationships, and grow our footprint in key accounts.

The ACSD (St. Louis based) will partner with client stakeholders in both business and technology roles, and lead WWT teams spanning software engineering, AI/ML engineering, design, and product, among others, to shape and execute the right solution. Success means profitable engagements, long-lasting client relationships, and outcomes that earn the next opportunity.

This is a technical leadership role. ACSDs have come up through engineering, architecture, or technical delivery, and stay credible in technical conversations with Director- and VP-level technical stakeholders.

Responsibilities:

Own key client relationships and foster trusted partnerships to drive client satisfaction of current programs and ongoing account growth

  • Build and grow partnerships with clients (VP/Director level) across both business leadership and engineering/technology leadership

  • Define and oversee client relationship management within the program team

  • Join sales team to close opportunities through functions such as proposal strategy, pitch approach, contract writing, and negotiation strategy

  • Partner with Sales to navigate the client organization to build new relationships, broaden areas of impact, and open doors to new opportunities

  • Operate as the ultimate business and technical consultant to the client, bringing industry expertise and thought leadership

Overseeing Delivery Team to execute profitable engagements that create value for both the clients and WWT, with meaningful business outcomes

  • Own the program strategy and shape the technical solutions we provide to our clients

  • Serve as the primary account-level financial lead and hold accountability in meeting profit expectations and growth goals

  • Guide delivery teams in reporting and delivery updates, ensuring the client recognizes the value of the work, and escalations are made as needed

  • Coach and mentor program leadsand drive team health

Serving as the lead of the client program, taking accountability for account health and business performance

  • Operate as the day-to-day lead of the client program, and coordinate and escalate within WWT as needed

  • Provide regular status and financial reporting to WWT leadership

  • Lead and coordinate across internal organizational lines — engineering, design, data, AI, cloud — ensuring we present as one unified team to the client

Identify and pursue opportunities that create additional value for clients and WWT

  • Proactively identify opportunities for new projects and pursue those, through defining a clear proposal, navigating the client’s organization to pitch to key buyers, leading a pursuit team, and more

  • Identify new ways to align WWT offerings to support the client’s strategic goals

__________________________________________

Qualification

  • 10+ years of applicable experience, including 3+ years as a Digital Account Director, Digital Project Director or client-facing technical consultant at the Manager or Senior Manager level.

  • Earlier career experience as a technical lead, software engineer, solutions architect, or applicable role

  • Proven track record of establishing and growing high-value relationships and partnerships with customers

  • Experience presenting/pitching strategic recommendations and complex concepts

  • Experience leading digital transformation programs such as AI/ML and GenAI, data platforms and analytics, custom software development (web, mobile, APIs, microservices), and modernization of legacy systems.

  • Highly skilled at leading diverse cross-functional teams to create, implement and evolve technical solutions to drive tangible, measurable client results.

  • Working knowledge of modern software delivery

  • Experience working at a digital consultancy, software product company, or technology-led agency.

  • Held responsibility for project financials/budget and understanding P&L.

Working conditions

  • Travel as needed to client and WWT sites (approximately 15% or less)
  • Located in or near St. Louis, MO

Education

  • Bachelor’s degree in a relevant field

Organizational Relationships

  • This position reports to the Senior Client Solutions Director within the digital organization.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $134,000 to $168,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

  • Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program

  • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

  • Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement

  • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email taposting@wwt.com.

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