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Client Manager Jobs in Silver Spring, MD (NOW HIRING)

GHD Group

Program Manager - US Navy

Chantilly, VA · On-site

$183K - $250K/yr

In this strategic leadership role, you will partner closely with GHD's Navy East Client Manager to strengthen and expand client and industry relationships, drive proactive engagement initiatives, and ...

GHD

Program Manager - US Navy

Chantilly, VA · Hybrid

$183K - $250K/yr

In this strategic leadership role, you will partner closely with GHD's Navy East Client Manager to strengthen and expand client and industry relationships, drive proactive engagement initiatives, and ...

FlexTG

Client Relationship Manager

Baltimore, MD · On-site

FlexTG | Position Description CLIENT RELATIONSHIP MANAGER Modern Position Description Position Title Client Relationship Manager Department Sales / Client Account Management FLSA Status Exempt Travel ...

FlexTG

Client Relationship Manager

Baltimore, MD

JOB SUMMARY The Client Relationship Manager, or CRM, is the primary relationship owner for an assigned portfolio of clients after implementation. The CRM is responsible for customer satisfaction ...

FlexTG

Client Relationship Manager

Baltimore, MD · On-site

FlexTG | Position Description CLIENT RELATIONSHIP MANAGER Modern Position Description Position Title Client Relationship Manager Department Sales / Client Account Management FLSA Status Exempt Travel ...

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All JobsClient JobsClient Manager JobsClient Manager Jobs in Silver Spring, MD

Client Manager information

See Silver Spring, MD salary details

$34.1K

$68.3K

$110.6K

How much do client manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for client manager in Silver Spring, MD is $68,335.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $80,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

How to become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications or training can also enhance job prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.
More about Client Manager jobs
What are the most commonly searched types of Client jobs in Silver Spring, MD? The most popular types of Client jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Client Manager jobs? Cities near Silver Spring, MD with the most Client Manager job openings:
Client Manager jobs near you
Infographic showing various Client Manager job openings in Silver Spring, MD as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 73% Physical, 5% Hybrid, and 22% Remote job distribution, with an average salary of $68,335 per year, or $32.9 per hour.

Senior Client Manager, Commercial Risk - Insurance Advisory Solutions, Mid-Atlantic Region

Baldwin

Bethesda, MD • Hybrid

$90K/yr

Full-time

Re-posted 12 days ago

Job description

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management.
The Sr. Client Manager, Commercial Risk assists in the coordination of carrier relationships on behalf of CRMG by leading the service team on large accounts as assigned, including coordinating key services and developing the initial placement/renewal strategy.PRIMARY RESPONSIBILITIES:
  • Performs all Client Manager, Commercial Risk responsibilities as well as:
  • Assists in establishing and maintaining appropriate commercial carrier relationships.
  • Performs marketing activities for large accounts as assigned.
  • Prepares risk maps or peer reviewing risk maps for assigned accounts.
  • Coordinates service delivery including developing initial placement/renewal strategy.
  • Completes special projects.
  • Looks for opportunities to improve the firm, business segment and processes. Brings issues and discrepancies to appropriate leadership.
  • When requested, serves as a mentor to new colleagues.
EDUCATION AND EXPERIENCE REQUIREMENTS:
  • Education: None required; Bachelor's degree and working towards a professional insurance designation preferred
  • Experience (years and type of experience): 10 years' experience and demonstrated proficiency in Commercial Account Management required; 10+ years' experience and demonstrated proficiency in Commercial Account Management preferred
  • License(s): Current Property and Casualty license
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
  • Possesses strong technical knowledge of general insurance market conditions and specific insurance carrier underwriting appetites.
  • Can analyze complex risk exposures, existing insurance coverages and develop appropriate recommendations for clients and prospects.
  • Demonstrates effective presentation skills through verbal and written communications.
  • Exhibits excellent client service and problem-solving skills.
  • Can comfortably work in a collaborative manner with a team of professionals from CRMG and other business segments.
  • Demonstrates the organization's core values, exuding behavior that is aligned with the firm's culture
TECHNICAL, COMPUTER, AND SYSTEM-SPECIFIC SKILLS REQUIRED:
  • Intermediate to advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Ability to learn any other appropriate program or software system used by the firm as necessary
SPECIAL WORKING CONDITIONS:
  • Fast paced multi-tasking environment
  • Some travel may be required
  • This role follows a hybrid work model, with an expectation of being in the office three (3) days per week, and the remaining days worked remotely. Specific in-office days may vary by team and business needs.
IMPORTANT NOTICE:
  • This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodations to applicants and colleagues who need them for medical or religious reasons.
EEOC (STATEMENT):
  • The Baldwin Group is an equal employment opportunity firm and strives to comply with all laws prohibiting discrimination based on race, color, religion, age, sex (including sexual orientation and gender identity), national origin or ancestry, disability, military status, marital status, and any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the firm are prohibited from engaging in this conduct.
Starting pay is $90,000+ annually and is negotiable at time of hire.

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The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.

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