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Client Manager Jobs in Baltimore, MD (NOW HIRING)

Allied Universal

Security Client Manager

Baltimore, MD · On-site

$62K - $72K/yr

As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security services throughout a designated portfolio. By promoting ...

Dwight Taylor Peay Sr

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Client Relationship Manager (Leadership)

Towson, MD · On-site

$55K/yr

The Client Relationship Manager (Leadership) role is a strategic position based in Maryland, designed for an experienced professional with extensive insurance industry knowledge, particularly in ...

New

Dwight Taylor Peay Sr

Be Seen First

Client Relationship Manager (Leadership)

Towson, MD · On-site

$55K/yr

The Client Relationship Manager (Leadership) role is a strategic position based in Maryland, designed for an experienced professional with extensive insurance industry knowledge, particularly in ...

New

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All JobsClient JobsClient Manager JobsClient Manager Jobs in Baltimore, MD

Client Manager information

See Baltimore, MD salary details

$32.8K

$65.7K

$106.3K

How much do client manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for client manager in Baltimore, MD is $65,682.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

How to become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications or training can also enhance job prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.
More about Client Manager jobs
What are the most commonly searched types of Client jobs in Baltimore, MD? The most popular types of Client jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Client Manager jobs? Cities near Baltimore, MD with the most Client Manager job openings:
Client Manager jobs near you
Infographic showing various Client Manager job openings in Baltimore, MD as of July 2026, with employment types broken down into 81% Full Time, 14% Part Time, and 5% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $65,682 per year, or $31.6 per hour.

Client Manager, Commercial

Unison Risk Advisors

Baltimore, MD • On-site

Full-time

Re-posted 25 days ago

Job description

Client Manager, Commercial – Job Description

Position Summary

The Client Manager is responsible for managing a portfolio of commercial insurance accounts, serving as the primary liaison between clients, carriers, and internal teams. This role oversees the full client service lifecycle including renewals, coverage analysis, and strategic consultation to ensure optimal risk management solutions. The position supports organizational growth through client retention, relationship development, and delivery of high-quality, compliant service while balancing both execution and leadership responsibilities.

Key Responsibilities

Functional Leadership & Ownership

  • Own and manage a book of commercial client accounts and act as a primary point of contact.
  • Provide strategic guidance on risk management and insurance coverage.
  • Partner with Client Executives, Risk Advisors, and carriers to deliver tailored solutions.

Hands-On Execution & Delivery

  • Market renewals and new lines including analyzing and negotiating quotes.
  • Prepare proposals, coverage comparisons, and policy reviews.
  • Maintain accurate client records and transactions in EPIC.

Reporting, Quality & Operational Support

  • Ensure accuracy and quality of policies, contracts, and deliverables.
  • Meet renewal deadlines and manage service timelines.
  • Maintain compliance with E&O standards and audits (90%+ rating).

Cross-Functional Partnership & Integration

  • Collaborate with internal departments and external carriers.
  • Support seamless coordination across service teams and stakeholders.

Growth, Change & Special Initiatives

  • Participate in stewardship planning and client meetings.
  • Identify cross-selling and revenue growth opportunities.

Process Improvement & Best Practices

  • Stay current on market trends and industry standards.
  • Recommend improvements to workflows and service processes.

Accountability

  • Deliver high-quality, compliant client service and solutions.
  • Maintain strong client relationships and retention.
  • Ensure accuracy, timeliness, and operational excellence.

Qualifications

Required

  • High School diploma or GED with 3+ years of commercial insurance experience.
  • Strong communication, analytical, and organizational skills.
  • Ability to work independently and collaboratively.
  • Client-focused with ability to meet stakeholder expectations.

Preferred

  • Insurance designations such as CIC or CPCU.
  • Experience with Applied EPIC.
  • Property & Casualty license required; Life & Health preferred.
  • Bachelor’s degree preferred.

Key Competencies

  • Strategic & Systems Thinking
  • Ownership & Accountability
  • Process Improvement & Collaboration
Employment Type: FULL_TIME

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