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Client Manager Jobs in Baltimore, MD (NOW HIRING)

FlexTG

Manager Client Account Management

Baltimore, MD · Hybrid

$85K - $95K/yr

Manager, Client Account Management Location: United States (Remote/Hybrid) Work Arrangement: Employees residing within 40 miles of a FlexTG office are expected to work a hybrid schedule and be in the ...

FlexTG

Manager Client Account Management

Baltimore, MD · Hybrid

$85K - $95K/yr

Manager, Client Account Management Location: United States (Remote/Hybrid) Work Arrangement: Employees residing within 40 miles of a FlexTG office are expected to work a hybrid schedule and be in the ...

Dresner Group

Client Support Manager

Columbia, MD · On-site

Manage the Client Support team, triaging of support requests, and ticket queues. * Scheduling of support and preventative maintenance tickets * Work with management team to develop baseline support ...

Dresner Group

Client Support Manager

Columbia, MD

Manage the Client Support team, triaging of support requests, and ticket queues. * Scheduling of support and preventative maintenance tickets * Work with management team to develop baseline support ...

FlexTG

Manager Client Account Management

Baltimore, MD · Hybrid

Manager, Client Account Management Location: United States (Remote/Hybrid) Work Arrangement: Employees residing within 40 miles of a FlexTG office are expected to work a hybrid schedule and be in the ...

Baltimore Life Companies

Sales Agent

Owings Mills, MD · On-site

If client buys, start normal application process including introduction of client manager * If client rejects proposal, determine long-term viability and set follow up schedule * Increase persistency ...

Baltimore Life Companies

Sales Agent

Owings Mills, MD · On-site

If client buys, start normal application process including introduction of client manager * If client rejects proposal, determine long-term viability and set follow up schedule * Increase persistency ...

PSEG

Cyber Security Lead OT

Bethpage, NY · Hybrid

$113K - $153K/yr

Job Summary The Cyber Security Manager (Operational Technology) is a seniorlevel, handson technical leader responsible for designing, implementing, and maintaining advanced OT cybersecurity ...

Withum

Private Client Services Tax Manager

Columbia, MD · Hybrid

$120K - $150K/yr

As a Private Client Services Tax Manager based out of our Columbia, MD or Tysons Corner, VA office, you'll work alongside an integrated team of seasoned, well-known CPAs and industry leaders. In this ...

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All JobsClient JobsClient Manager JobsClient Manager Jobs in Baltimore, MD

Client Manager information

See Baltimore, MD salary details

$32.8K

$65.7K

$106.3K

How much do client manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for client manager in Baltimore, MD is $65,682.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

How to become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications or training can also enhance job prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.
More about Client Manager jobs
What are the most commonly searched types of Client jobs in Baltimore, MD? The most popular types of Client jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Client Manager jobs? Cities near Baltimore, MD with the most Client Manager job openings:
Client Manager jobs near you
Infographic showing various Client Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $65,682 per year, or $31.6 per hour.

Manager Client Account Management

FlexTG

Baltimore, MD • Hybrid

$85K - $95K/yr

Full-time

Posted 29 days ago

Job description

Lead Client Success. Drive Strategy. Build High-Performing Teams.

Manager, Client Account Management

Location: United States (Remote/Hybrid)

Work Arrangement: Employees residing within 40 miles of a FlexTG office are expected to work a hybrid schedule and be in the office four days per week. Employees residing outside of that radius may work remotely.

Compensation: $85,000 - $95,000 annual base salary, plus eligibility for quarterly and annual bonus plans based on individual and company performance.

Work Authorization: Candidates must be authorized to work in the United States without the need for sponsorship now or in the future.

At FlexTG, we help organizations across the country simplify technology management through industry-leading Managed Print Services and business solutions. As the nation's largest brand-neutral MPS provider, we combine innovative technology, exceptional service, and a people-first culture to deliver outstanding results for our customers.

We're looking for a strategic, data-driven leader to oversee a team of Client Account Managers responsible for client retention, satisfaction, growth, and operational excellence. This is more than a people leadership role—it's an opportunity to shape client strategy, coach a high-performing team, and influence business outcomes across a national customer portfolio.

If you're a leader who enjoys developing talent, solving complex business challenges, using data to drive decisions, and building scalable processes, we'd love to meet you.

What You'll Do

  • Lead, coach, and develop a team of Client Account Managers.
  • Drive client retention, satisfaction, profitability, and growth across a diverse portfolio of accounts.
  • Establish performance expectations and use metrics, dashboards, and reporting to measure success.
  • Serve as an escalation point for strategic client issues and account risk.
  • Analyze account health, renewal forecasts, customer feedback, and profitability trends to identify opportunities and mitigate risk.
  • Partner with Sales, Service, Operations, Billing, and other cross-functional teams to deliver exceptional client experiences.
  • Participate in Quarterly Business Reviews (QBRs), executive client meetings, and strategic planning discussions.
  • Improve operational consistency through process development, documentation, and accountability.
  • Train and onboard new Client Account Managers while fostering a culture of continuous improvement and collaboration.

What Makes Someone Successful in This Role

  • Passion for coaching and developing high-performing teams.
  • Strong operational mindset with a focus on process improvement and accountability.
  • Ability to use data and metrics to drive business decisions.
  • Executive presence and credibility with senior client stakeholders.
  • Direct, professional communication style.
  • Calm and solution-oriented approach during client escalations.
  • High degree of ownership and accountability.
  • Ability to balance customer satisfaction, business performance, and team development.

Required Qualifications

  • Bachelor's degree or equivalent combination of education and experience.
  • 5+ years of experience in account management, customer success, client services, or a related client-facing field.
  • 3+ years of leadership experience managing or coaching client-facing professionals.
  • Experience managing enterprise or strategic customer relationships.
  • Advanced Microsoft Excel skills.
  • Experience using CRM platforms and reporting tools.
  • Experience conducting or supporting Quarterly Business Reviews (QBRs) and executive client presentations.
  • Experience reviewing contracts, renewals, profitability trends, or client retention risks.
  • Strong analytical, communication, and problem-solving skills.
  • Must be authorized to work in the United States without sponsorship now or in the future.

Preferred Qualifications

  • Managed Print Services, Managed Services, SaaS, Healthcare Services, Technology Services, Telecom, or Customer Success leadership experience.
  • Experience managing account managers, customer success managers, or similar client-facing teams.
  • Power BI experience.
  • ServiceNow exposure.
  • Experience supporting healthcare or other highly regulated industries.
  • Familiarity with contract management, renewals, profitability analysis, and account growth strategies.
  • Experience presenting to executive-level stakeholders and leading strategic client discussions.

Why FlexTG?

  • Join the nation's largest brand-neutral Managed Print Services provider.
  • Lead a team that directly impacts customer retention, growth, and satisfaction.
  • Influence strategy and drive meaningful business results.
  • Grow your leadership career in a dynamic, fast-paced environment.
  • Collaborate with talented professionals committed to delivering exceptional customer outcomes.
  • Be part of a people-first culture that values innovation, accountability, and continuous improvement.

The Ideal Candidate

The ideal candidate is a strategic leader who can effectively balance people leadership and business performance. They are comfortable using metrics to drive decisions, coaching others to reach their potential, managing account risk, and building strong executive-level client relationships.

They bring a high level of ownership, thrive in a fast-paced environment, and know how to create structure, drive accountability, and lead a high-performing client management organization that delivers measurable results. This leader is as comfortable reviewing dashboards and forecasting renewals as they are coaching team members and leading executive client conversations.

Equal Employment Opportunity

FlexTG provides equal employment opportunities to all employees and applicants for employment. The Company prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information, pregnancy, protected veteran status, uniformed servicemember status, or any other characteristic protected by federal, state, or local laws.

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