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Client Manager Jobs in Friendship, IN (NOW HIRING)

Stord, Inc.

Customer Experience Manager

Hebron, KY · On-site

Stord manages over $10 billion of commerce annually through its fulfillment, warehousing ... Your role will focus on understanding client service needs, ensuring smooth execution of service ...

Stord

Customer Experience Manager

Hebron, KY

Stord manages over $10 billion of commerce annually through its fulfillment, warehousing ... Your role will focus on understanding client service needs, ensuring smooth execution of service ...

Stord

Customer Experience Manager

Hebron, KY · On-site

Stord manages over $10 billion of commerce annually through its fulfillment, warehousing ... Your role will focus on understanding client service needs, ensuring smooth execution of service ...

C&W Services

Regional Facilities Manager

Hebron, KY · On-site

$90K - $100K/yr

... client directives. * Manage all contracts to ensure they are reviewed on a regular basis and are ... bid out as required; verify that invoices match contract pricing. * Supervise all maintenance ...

Sports Clips

Licensed Salon Manager

KY · On-site

$10 - $25/hr

Sport Clips Haircuts is Hiring Managers! Do What You Love. Love What You Do. Our salon is looking ... Our team is dedicated to exceptional customer service and building up a large client base, and the ...

Sports Clips

Licensed Assistant Salon Manager

KY · On-site

$10 - $25/hr

Ensure exceptional customer service and client satisfaction. * Assist in recruiting, training, and onboarding new team members. * Collaborate with the Salon Manager to achieve revenue and sales goals.

Trak Group

Assistant Operations Manager

Hebron, KY · On-site

On-Site| 12p-8p Join trak group in partnering with a growing client in Hebron, Kentucky that's expanding its Manufacturing team. Position Overview We are seeking an Assistant Operations Manager to ...

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Client Manager information

See Friendship, IN salary details

$30.4K

$60.8K

$98.5K

How much do client manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for client manager in Friendship, IN is $60,827.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $71,800.00 per year, depending on experience, location, and employer.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications, such as Certified Client Management Professional (CCMP), can also enhance prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.

What is the role of a client manager?

A client manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring their satisfaction. They coordinate communication between clients and internal teams, often using CRM tools, and work to retain clients and identify opportunities for account growth.
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What cities near Friendship, IN are hiring for Client Manager jobs?

Cities near Friendship, IN with the most Client Manager job openings:

Client Manager jobs near you
Infographic showing various Client Manager job openings in Friendship, IN as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $60,827 per year, or $29.2 per hour.

PLUMBING DIVISION MANAGER

Hebron, KY • On-site

Building Management Partners
See more jobs at Building Management Partnersexternal

Full-time

Re-posted yesterday

Key responsibilities

  • Manage daily plumbing operations, including repairs, troubleshooting, installations, and emergency service.

  • Supervise plumbing technicians, provide coaching, and participate in recruiting, onboarding, and training.

  • Serve as a primary point of contact for key plumbing service accounts and manage customer communication and follow-up.

Job description

Description:

ABOUT BUILDING MANAGEMENT PARTNERS (BMP)

Building Management Partners (BMP) is a full-service facilities maintenance provider dedicated to helping building owners operate more efficiently and focus on what matters most. As part of the Paul Hemmer Company family, BMP brings over a century of building expertise to every partnership, delivering preventative maintenance, MEP services, and capital project solutions under one roof. Our approach is simple: provide a single-source solution that reduces vendor complexity, improves building performance, and keeps facilities running at their best. Our tagline, Your Partner in Building Maintenance, reflects our commitment to being a reliable, long-term partner for every client we serve.

We take pride in our work, operate with accountability, and continuously look for ways to improve and grow.

POSITION OVERVIEW

The Plumbing Division Manager is responsible for leading, developing, and managing BMP’s plumbing operations, including service calls, small projects, field technicians, customer relationships, and financial performance. This role ensures the division operates efficiently, delivers exceptional service, and supports ongoing growth.

The ideal candidate is a hands-on leader who understands commercial plumbing, excels in team leadership, and thrives in a fast-paced service environment.

KEY RESPONSIBILITIES


Operational Leadership

· Manage daily plumbing operations, including repairs, troubleshooting, installations, and emergency service.

· Oversee scheduling, dispatching, and workflow to optimize productivity and timely service delivery.

· Ensure all work meets BMP and PHC standards for quality, safety, and customer satisfaction.

· Support coordination with HVAC, electrical, carpentry, and other BMP service teams.


Team Leadership & Development

· Supervise plumbing technicians and provide coaching, direction, and accountability.

· Participate in recruiting, interviewing, onboarding, and ongoing training.

· Conduct ride-alongs, quality checks, and routine performance check-ins.

· Promote a positive, collaborative team environment that reflects PHC’s and BMP’s core values.


Customer Relationships

· Serve as a primary point of contact for key plumbing service accounts.

· Manage customer communication, job updates, and follow-up to ensure satisfaction.

· Address escalated service issues promptly and professionally.

· Build long-term relationships to support recurring business and referral opportunities.


Estimating & Financial Management

· Assist in estimating and preparing proposals for service work and small plumbing projects.

· Review job costing, labor hours, materials usage, and profitability.

· Monitor division KPIs including revenue, margins, response times, and technician productivity.

· Develop and manage division budgets, forecasts, and profitability targets.


Safety & Compliance

· Ensure all work complies with plumbing codes, OSHA standards, and PHC/BMP safety programs.

· Maintain required licenses, certifications, and continuing education for staff.

· Promote a strong safety culture through toolbox talks and consistent field engagement.

· Strategic Division Growth

· Identify emerging service opportunities and pricing strategies.

· Provide leadership input on staffing needs, equipment investments, and process improvements.

· Collaborate with leadership to expand BMP’s plumbing presence in the region.
 

Requirements:

QUALIFICATIONS

· 10+ years of commercial plumbing experience; Ohio/Kentucky/Indiana Master Plumber license strongly preferred.

· 2+ years in a supervisory, lead technician, or management role.

· Strong knowledge of commercial plumbing systems, codes, and service operations.

· Excellent communication, leadership, and customer-service skills.

· Ability to manage multiple priorities and adapt to a high-volume service environment.

· Comfortable with technology (work order systems, mobile devices, scheduling tools).

· Valid driver’s license and clean driving record.

CORE COMPETENCIES

· Leadership

· Customer Satisfaction

· Technical Expertise

· Problem Solving

· Planning & Prioritization

· Communication & Professionalism

· Accountability

· Process and Continuous Improvement

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