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Client Manager Jobs in Antioch, IL (NOW HIRING)

The Client Support Manager (CSM) is responsible for developing strategic relationships and managing the overall program health for a defined portfolio of clients. To be successful, the CSM will gain ...

The Client Support Manager (CSM) is responsible for developing strategic relationships and managing the overall program health for a defined portfolio of clients. To be successful, the CSM will gain ...

Client Services Manager

Ingleside, IL · On-site

$52K - $54K/yr

Client Services Manager Location: Crystal Lake, IL Schedule: Full-Time, Monday-Friday (8:30 AM - 3:30 PM) Salary: $52,330 - $54,330 Are you passionate about empowering individuals with intellectual ...

Client Services Manager

Ingleside, IL · On-site

$52K - $54K/yr

Client Services Manager Location: Crystal Lake, IL Schedule: Full-Time, Monday-Friday (8:30 AM - 3:30 PM) Salary: $52,330 - $54,330 Are you passionate about empowering individuals with intellectual ...

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Client Manager information

See Antioch, IL salary details

$32.3K

$64.7K

$104.8K

How much do client manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for client manager in Antioch, IL is $64,715.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,100.00 and $76,400.00 per year, depending on experience, location, and employer.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications, such as Certified Client Management Professional (CCMP), can also enhance prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.

What is the role of a client manager?

A client manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring their satisfaction. They coordinate communication between clients and internal teams, often using CRM tools, and work to retain clients and identify opportunities for account growth.

What cities near Antioch, IL are hiring for Client Manager jobs?

Cities near Antioch, IL with the most Client Manager job openings:

Infographic showing various Client Manager job openings in Antioch, IL as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 2% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $64,715 per year, or $31.1 per hour.

Client Manager - Employee Benefits

The Plexus Groupe

Port Barrington, IL • On-site

$70K - $100K/yr

Other

Retirement

Posted 2 days ago

New


Job description

The Plexus Groupe is looking for candidates who dream big. We have an opening for a Client Manager within the Employee Benefits Practice at our Deer Park headquarters location, but candidates will also be considered for our Chicago office.
Do you enjoy strategizing with clients on best-in-class solutions? Do you want to be part of a company growing faster than ever? If you are a team player and task-master, you prefer a balance of working with data and people, you thrive in a fast-paced environment with deadlines, and you have strong attention to details and follow through, please keep reading...
Summary:
Responsible for supporting the designated team's business objectives and client management principles such that revenue and profit expectations are achieved - in so doing is responsible for personally managing a dedicated book of business. This position is also responsible for mentoring and directing other teammates.
Job Responsibilities:
  • Workflow Management and Training - ensures all internal work processes are understood across the client management team and adhered to in order to promote consistency of effort; regularly achieve quality standards and produce desired results for our clients.
  • Client Persistency - ensures the proper attention, processes and feedback mechanisms are in place in order to maintain a persistency rate consistent with practice expectations. Due to the relationship nature of this profession, the colleague is expected to spend seventy-five percent of their time working on and interacting with clients.
  • Client Satisfaction - ensures an honest, straight-forward and open relationship exists with all clients in order to promote a strong working partnership between the client and The Plexus Groupe's assigned client team - it is expected that such transparency will promote positive client satisfaction and mutual trust.
  • Vendor Management - ensures business partnerships are maintained with all key carriers and third - party vendors in order to best promote the interests of our clients, to pro-actively identify and address issues in an effective manner and to ensure their client management team remains current on any planned/announced changes by a vendor which might impact their clients.
  • Industry Knowledge and Application - dedicates necessary time and energy to remain abreast of key changes across the industry, (including competitive practices and regulatory or legislative changes), and works diligently to assess the impact such changes will have on our clients, our Employee Benefits Practice and The Plexus Groupe as a whole.
  • Client Meetings and Presentations - Actively supports the client management team to ensure all key interactions between The Plexus Groupe and our clients are constructive, thoughtful and produce the expected value and results.
Required Experience:
  • BA/BS degree or equivalent experience.
  • 3+ years of client management experience, with 5+ years of general Employee Benefits Brokerage experience
  • Proven professional history of success at managing client relationships.
  • Possess a proven understanding of fundamental benefit laws, regulations and compliance standards.
  • This role will be required to travel 15% of the time.
  • State Life and Health Producers license is required; industry professional designation a plus.
  • Ability to communicate with all levels of an organization, verbally and in writing required.
  • Excellent attention to detail is required.
  • Proficient in MS Office Suite, especially Excel and PowerPoint.
  • Ability to calculate customized financial analysis and present an interpretation of the data and its meaning.

The Plexus Groupe is driving the next chapter in the insurance industry with innovation, passion, and excellence. If you are looking to make an impact, and if you seek the freedom and flexibility of a progressive firm with the prowess, technology, and resources of an industry leader, we should talk.
Compensation and Benefits:
The approximate annual salary range for this position is $70,000 - $100,000. Please note the range provided is a good faith estimate at the time of the posting. Actual compensation within that range is based on a wide variety of factors unique to each candidate, including but not limited to, individual qualifications, depth of experience, knowledge, skills, applicable certifications, and physical work location(s).
The Plexus Groupe offers a comprehensive benefits package and perks for regular, full-time positions. Please access the following link for additional details: https://www.plexusgroupe.com/why/careers/
At The Plexus Groupe, we believe in putting people first, focusing on value, service and lasting partnerships, providing authentic leadership, embracing a team approach to drive accountability and innovation, and delivering straight talk to our clients and employees. Learn more about why we are #ProudlyPlexus
The Plexus Groupe is a Top 100 independent insurance advisory firm, backed by our knowledgeable team, cutting-edge resources, and a global network of partnerships. We specialize in comprehensive services across Benefit Administration Technology, Business Insurance, Employee Benefits, Private Client, and Retirement Services.
As a proud partner of Assurex Global-the world's largest association of privately held insurance brokers-our risk management professionals provide tailored solutions to meet the diverse needs of our clients worldwide.
Headquartered in Deer Park, IL, with additional offices across the U.S. The Plexus Groupe is an equal opportunity employer. Visit www.plexusgroupe.com to learn more.