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Client Manager Jobs in Joliet, IL (NOW HIRING)

Greenberg Traurig LLP

Client Manager

Chicago, IL · On-site

Join our Marketing Team as a Client Manager located in our Boston or Chicago office. We are seeking a highly skilled professional who thrives in a fast-paced, deadline-driven environment. The ideal ...

Greenberg Traurig

Client Manager

Chicago, IL · On-site

Join our Marketing Team as a Client Manager located in our Boston or Chicago office. We are seeking a highly skilled professional who thrives in a fast-paced, deadline-driven environment. The ideal ...

Recruitics

Client Manager

Chicago, IL

OVERVIEW We are seeking a strategic, consultative Sr. Client Manager to help enterprise customers maximize the value of the Recruitics Talent Intelligence & Acquisition Platform. This role combines ...

Salesberry Group, LLC

Client Manager

Chicago, IL · On-site

The Position We're looking for a Client Manager to join our leadership team, currently comprised of three other Client Manager peers and the firm's principals and directors. This new hire will lead ...

RJN Group

Client Manager

Downers Grove, IL · On-site

The Client Manager will lead client engagement and business development efforts for RJN's engineering and specialty field services within the wastewater, water, and stormwater markets across ...

RJN Group

Client Manager

Downers Grove, IL · On-site

$47.39 - $57.99/hr

The Client Manager will lead client engagement and business development efforts for RJN's engineering and specialty field services within the wastewater, water, and stormwater markets across ...

Recruitics Careers

Client Manager

Chicago, IL · On-site

OVERVIEW We are seeking a strategic, consultative Sr. Client Manager to help enterprise customers maximize the value of the Recruitics Talent Intelligence & Acquisition Platform. This role combines ...

RJN Group

Client Manager

Downers Grove, IL · On-site

$98K - $120K/yr

The Client Manager will lead client engagement and business development efforts for RJN's engineering and specialty field services within the wastewater, water, and stormwater markets across ...

Proxima

Client Manager

Chicago, IL · On-site

You will have a depth of expertise in managing complex programs and be ready to make an impact on your client and Proxima. Our teams are based in London, Leeds, Cardiff, and Chicago, with new ...

Foth

Client Manager - Contaminated Sediment

Chicago, IL · Remote

Foth is seeking a client-focused business development leader to grow and manage strategic relationships focused on contaminated sediment sites , including riverine, harbor, and floodplain. This role ...

Foth

Client Manager - Contaminated Sediment

Chicago, IL · On-site

Foth is seeking a client-focused business development leader to grow and manage strategic relationships focused on contaminated sediment sites, including riverine, harbor, and floodplain. This role ...

Foth

Client Manager - Contaminated Sediment

Chicago, IL · On-site +1

Foth is seeking a client-focused business development leader to grow and manage strategic relationships focused on contaminated sediment sites , including riverine, harbor, and floodplain. This role ...

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Client Manager information

See Joliet, IL salary details

$31.9K

$64K

$103.6K

How much do client manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for client manager in Joliet, IL is $63,977.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $75,500.00 per year, depending on experience, location, and employer.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications, such as Certified Client Management Professional (CCMP), can also enhance prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.

What is the role of a client manager?

A client manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring their satisfaction. They coordinate communication between clients and internal teams, often using CRM tools, and work to retain clients and identify opportunities for account growth.
More about Client Manager jobs

What cities near Joliet, IL are hiring for Client Manager jobs?

Cities near Joliet, IL with the most Client Manager job openings:

Client Manager jobs near you
Infographic showing various Client Manager job openings in Joliet, IL as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $63,977 per year, or $30.8 per hour.

Client Manager

Greenberg Traurig LLP

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Greenberg Traurig rating

9.4

Company rating: 9.4 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

3rd of 34 rated law firms

Job description

Greenberg Traurig (GT), a global law firm with locations around the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.
Join our Marketing Team as a Client Manager located in our Boston or Chicago office.
We are seeking a highly skilled professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. With a client-focused mindset and an initiative-taking approach, you will play a critical role in driving success, anticipating needs, and providing strategic solutions. If you are someone who demonstrates initiative, adaptability, and innovation, we invite you to join our team.
This role will be based in either our Boston or Chicago office. Regular in-office presence of four days a week is required for day-to-day operations, as well as for team meetings, training opportunities, and relationship building. This role reports to the Director of Marketing.
Position Summary
The Client Manager collaborates cross-functionally to implement best-practices in strategic account management, coordinates delivery of value-add services across operational teams, helps teams expand firm-wide client relationships, works with relationship attorneys to develop and manage client operational procedures and enables an exceptional client experience. The Client Manager works closely with Shareholders and extended client service teams and collaborates across the firm operational departments to facilitate a seamless support model that strengthens trusted-advisor relationships with the firm's strategic clients.
The Client Manager serves as the hub of the account team for 3-5 client accounts, working with the Client Relationship Shareholder(s) to support strategic execution and liaising with the clients' legal operations teams and other key contacts.
This position requires regular interaction with lawyers around the firm, attendance at firm and client meetings, periodic travel to client locations, and other travel as needed.
Key Responsibilities
Client Service responsibilities include:
  • Supports and advises the Client Relationship Shareholder(s) in development and implementation of a client-centric, action-oriented relationship development plan that pursues strategic priorities, identifies service opportunities, facilitates cross-selling, enhances community development efforts, and fosters a trusted-advisor relationship
  • Builds a deep understanding of the client's business, industry, and competitive environment to identify areas of opportunity and collaboration
  • Leads, executes, and manages regular communication, calls, and meetings with the GT client team, including regular reporting focused on key metrics, strategic actions, impact, client satisfaction, etc. for both firm leadership and the client team
  • Builds content and facilitates internal client account team meeting agenda and other communications
  • Ensures accurate and appropriate client relationship, experience and contact information is maintained in firm systems
  • Develops relationships with the clients' legal operations, in house lawyers, and other designated team members
  • Manages client-facing reporting on client programs, including community engagement, continuing legal education, secondments, and ESG
  • Champions and coordinates Client Feedback; works with Client Relationship Shareholder(s) to address feedback received
  • Collaborates across Marketing to identify opportunities to enhance client experience through industry events and other programs or communications of value to the client
  • Coordinates with billing team to assure billing arrangements are set up properly and follow client's Outside Counsel Guidelines, including rate sets, new timekeeper rate approvals, fixed fee billing processes
  • Coordinates with pricing team to provide detailed RFP pricing input, matter plans and budgets particularly where client rate agreements or Alternative Fee Arrangements (non-hourly) are being utilized
  • Leads onboarding of new attorneys to the client team
  • Serves as a role model, exhibiting the highest professional standards for internal and external client service
  • Collaborates with other Client Relationship Managers on the team and industry marketers in knowledge sharing and development of best practices

Qualifications
Skills & Competencies
Candidates must possess the following skills and/or attributes:
  • Client-first, service-oriented mindset
  • Self-starter, proactive problem-solver
  • Ability to manage multiple competing projects, tasks, and deliverables and prioritize based on client and Client Relationship Shareholder needs
  • Strong organizational and project management skills
  • Proficient in budgeting, reporting and application of financial metrics
  • Exceptional communication skills, both oral and written
  • Ability to foster connections between and among diverse sets of clients and contacts
  • Operate effectively in a hybrid work environment
  • Ability to adapt to a changing environment
  • Strong business/commercial acumen
  • Ability to learn quickly, work independently, and meet tight deadlines
  • Deep understanding of the legal services industry

Education & Prior Experience
  • Bachelor's degree from an accredited university required; Master's degree (MBA, MA, MS, JD or other relevant graduate degree) preferred
  • Minimum of eight years relevant experience in marketing and business development at a law firm or other professional services firm, with proven experience supporting client relationships

Technology
  • Strong computer skills including advanced proficiency using Microsoft Office (Outlook, Word, Excel, and PowerPoint)
  • One Note and Visio experience a plus
  • High degree of comfort using and learning new computer software

The expected pay range for this position is:
CHI: $127,000 to $145,000 per year
BOS: $137,500 to $152,600 per year
Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law. Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary critical illness and cancer insurance and pet insurance. Commuter and Transit programs may also be available in certain markets.
GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.

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