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Client Intake Specialist Jobs (NOW HIRING)

KRW Lawyers

CLIENT INTAKE SPECIALIST

Baton Rouge, LA · On-site

$15.50 - $20.75/hr

Client Intake Specialist - High-Performance Call Environment KRW Asbestos Lawyers is seeking disciplined, high-performing phone professionals to join our Asbestos Intake Team. This is a high-volume ...

KRW Lawyers

CLIENT INTAKE SPECIALIST

Metairie, LA · On-site

$16 - $21.50/hr

Client Intake Specialist - High-Performance Call Environment KRW Asbestos Lawyers is seeking disciplined, high-performing phone professionals to join our Asbestos Intake Team. This is a high-volume ...

KRW Lawyers

CLIENT INTAKE SPECIALIST

Metairie, LA · On-site

$16 - $21.50/hr

Client Intake Specialist - High-Performance Call Environment KRW Asbestos Lawyers is seeking disciplined, high-performing phone professionals to join our Asbestos Intake Team. This is a high-volume ...

Yampaglia Law

Intake Specialist

Rutherford, NJ · On-site

$22 - $35/hr

Intake Specialist Company: Yampaglia Law Department ... Client Intake & Client Services Reports To: Intake Manager / Managing Attorney Employment Type ...

Brighter Day Law

Client Intake Specialist

Nashville, TN · On-site

$17.25 - $23/hr

We are looking for a Client Intake Specialist in our Nashville office who brings genuine empathy, clear communication, and the discipline to follow a proven system consistently. This is not a ...

McCraw Law Group

Client Intake Specialist

Sulphur Springs, TX · On-site

$14.50 - $19.25/hr

Mission: Answer, screen, and follow up on inbound leads so every potential client feels heard ... Communicate clearly with attorneys and the Intake Team Lead about lead status. * Represent the firm ...

McCraw Law Group

Client Intake Specialist

Amarillo, TX · On-site

$15.50 - $20.75/hr

Mission: Answer, screen, and follow up on inbound leads so every potential client feels heard ... Communicate clearly with attorneys and the Intake Team Lead about lead status. * Represent the firm ...

Marsden Law

Legal Intake Specialist

Holliston, MA · On-site

$18.50 - $24.75/hr

The Client Intake Specialist's primary goal is to build relationships with our former, current, and potential new clients on the telephone and in person when they visit our office. The Client Intake ...

Direct Counsel

Intake Specialist

Glendale, CA

$20 - $25/hr

The Intake Specialist must have the skill to turn a lead into a client. In addition to working with other departments within the Firm, the Intake Specialist may be tasked with special projects on an ...

HCAOA

Client Intake Specialist

Sanford, FL · On-site

$50K/yr

... client files and documentation in our CRM and scheduling systems. * Participate in our on-call ... Experience in senior living, assisted living, hospice, or home health intake - you understand the ...

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Client Intake Specialist information

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How much do client intake specialist jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for client intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Intake Specialist, and why are they important?

To thrive as a Client Intake Specialist, you need excellent organizational skills, attention to detail, and a background in administrative or customer service roles, often supported by a high school diploma or equivalent. Familiarity with case management software, CRM systems, and data entry tools is typically required. Strong interpersonal skills, active listening, and professionalism help build trust and ensure clear communication with clients. These skills and qualities are vital for accurately collecting information, providing a positive client experience, and supporting seamless workflow within an organization.

What are some common challenges faced by Client Intake Specialists, and how can I prepare to handle them?

Client Intake Specialists often encounter challenges such as managing high volumes of inquiries, gathering accurate information from clients, and navigating sensitive or confidential situations. To excel in this role, it’s important to develop strong communication and organizational skills, as well as the ability to remain calm under pressure. Familiarity with client management software and a proactive approach to problem-solving will also help you address these challenges effectively and ensure a smooth intake process for both clients and your team.

What are Client Intake Specialists?

Client Intake Specialists are professionals responsible for managing the initial interactions between a company and its new clients. They gather essential information, assess client needs, and ensure all necessary documentation is completed accurately. This role is crucial in fields like law, healthcare, and social services, as it helps streamline processes and ensures clients receive appropriate services. Client Intake Specialists often act as the first point of contact, setting the tone for a positive client experience.
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Client Intake Specialist jobs near you
Infographic showing various Client Intake Specialist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.
Client Intake Specialist

Client Intake Specialist

Rebecca Kay Sapp Law Firm

Lilburn, GA

$18 - $23/hr

Full-time

Medical, Dental, Vision, PTO

Posted 24 days ago

Job description

Are you a people-first communicator with a passion for helping others during difficult times? Our personal injury law firm is looking for a motivatedIntake Specialistto be the first point of contact for potential clients. You'll play a critical role in converting leads into signed cases while delivering a compassionate, world-class experience from the very first call.


What you'll do

  • Answer inbound calls, web inquiries, and referrals promptly and professionally, ensuring no lead goes uncontacted.
  • Conduct thorough intake interviews to gather case details and qualify prospective clients against firm criteria.
  • Confidently present the firm's services and guide potential clients through the sign-up process - hitting weekly and monthly conversion targets.
  • Follow up persistently with prospects via phone, text, and email to maximize case sign-ups.
  • Accurately document all client information and case notes in the firm's case management system (CRM).
  • Coordinate with attorneys and paralegals to ensure smooth handoff of newly signed clients.
  • Handle client inquiries with empathy, professionalism, and urgency.


What we're looking for

  • 2+ years of experience in a sales, customer service, or client-facing intake role (legal, healthcare, or financial services preferred).
  • Proven track record meeting or exceeding sales conversion goals or KPIs.
  • Exceptional communication skills - warm, persuasive, and clear on both phone and in writing.
  • Ability to handle high call volume while maintaining accuracy and a positive attitude.
  • Strong organizational skills and attention to detail in data entry and documentation.
  • Empathy and sensitivity when speaking with injured individuals and their families.
  • Proficiency with CRM software or case management systems; ability to learn new technology quickly.
  • Bilingual in English and Spanish is a strong plus - additional compensation may be offered.


Why join us

  • Competitive base salary + performance-based incentives.
  • Comprehensive benefits including health, dental, and vision coverage.
  • Paid time off, including vacation, sick leave, and holidays.
  • Supportive team environment at a fast-growing, client-focused firm.
  • Opportunity to grow within the firm - many of our intake specialists advance into paralegal or operations roles.

Apply