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Client Intake Specialist Jobs in Indiana (NOW HIRING)

STI

Intake Specialist :: Paralegal

Indianapolis, IN · On-site

$17 - $22.75/hr

IN-ICRC-Intake Specialist Client: State of Indiana Location: Indiana Civil Rights Commission \n100 North Senate Avenue, Room N300 \nIndianapolis, IN 46204\n Description: Candidate provides timely ...

STI

Intake Specialist :: Paralegal

Indianapolis, IN · On-site

$17 - $22.75/hr

IN-ICRC-Intake Specialist Client: State of Indiana Location: Indiana Civil Rights Commission \n100 North Senate Avenue, Room N300 \nIndianapolis, IN 46204\n Description: Candidate provides timely ...

Pro Resources

Intake Specialist-Monticello

Lafayette, IN · On-site

$17/hr

Program Intake Specialist Company: Area IV - Short-Term to Direct Hire Schedule: 8:00am - 4:30pm, 2 ... Conduct client assessments to determine energy assistance program eligibility. * Complete all ...

Salvation Army

Intake Specialist (HLC)

Indianapolis, IN · On-site

$24/hr

As the Intake Specialist you will assess clients for appropriate placement into SAHLC treatment ... Maintains client confidentiality according to Federal regulations and The Salvation Army standards

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Client Intake Specialist information

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How much do client intake specialist jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for client intake specialist in Indiana is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.73 per hour, depending on experience, location, and employer.

What is a client intake specialist?

Client Intake Specialists are professionals responsible for managing the initial interactions between a company and its new clients. They gather essential information, assess client needs, and ensure all necessary documentation is completed accurately. This role is crucial in fields like law, healthcare, and social services, as it helps streamline processes and ensures clients receive appropriate services. Client Intake Specialists often act as the first point of contact, setting the tone for a positive client experience.

What are the key skills and qualifications needed to thrive as a client intake specialist?

To thrive as a Client Intake Specialist, you need excellent organizational skills, attention to detail, and a background in administrative or customer service roles, often supported by a high school diploma or equivalent. Familiarity with case management software, CRM systems, and data entry tools is typically required. Strong interpersonal skills, active listening, and professionalism help build trust and ensure clear communication with clients. These skills and qualities are vital for accurately collecting information, providing a positive client experience, and supporting seamless workflow within an organization.

What are some common challenges faced by client intake specialists, and how can I prepare to handle them?

Client Intake Specialists often encounter challenges such as managing high volumes of inquiries, gathering accurate information from clients, and navigating sensitive or confidential situations. To excel in this role, it’s important to develop strong communication and organizational skills, as well as the ability to remain calm under pressure. Familiarity with client management software and a proactive approach to problem-solving will also help you address these challenges effectively and ensure a smooth intake process for both clients and your team.

How much do client intake specialists make in the US?

Client intake specialists in the US typically earn between $35,000 and $50,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced specialists or those in high-demand fields can earn higher salaries. Many roles also offer benefits such as health insurance and paid time off.

What are popular job titles related to Client Intake Specialist jobs in Indiana?

For Client Intake Specialist jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Client Intake Specialist jobs in Indiana look for?

The top searched job categories for Client Intake Specialist jobs in Indiana are:

Client Intake Specialist jobs near you
Infographic showing various Client Intake Specialist job openings in Indiana as of August 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,191 per year, or $19.8 per hour.

Intake Specialist (Bilingual) - Marion

Indiana Health Centers

Marion, IN • On-site

$16.85 - $18.87/hr

Other

Medical, Retirement, PTO

Re-posted 13 days ago

Job description

Job Type
Full-time
Description
Indiana Health Centers, Inc. (IHC) is a mission-driven organization that has been providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers, eight Women, Infants, and Children (WIC) nutrition program locations, a Mobile Health Unit, and in-house Pharmacy services (select locations), we offer primary medical, dental, and behavioral healthcare services to community-based patient populations throughout Indiana that are diverse in age, educational background, and income level.
IHC Marion is now recruiting for a bilingual Intake Specialist with Spanish fluency to join our talented and dedicated team. The Intake Specialist plays a vital role in IHC's mission and goals by ensuring that all client income documentation, front-office paperwork, charts, and billing are handled efficiently. The Intake Specialist works closely with other front office staff to provide excellent customer service to clients over the phone and in the lobby. They also complete billing paperwork and daily reports that are essential for monitoring the overall effectiveness of the clinic.
Meet our Marion Team: https://indianahealthonline.org/locations/marion/
Clinic Hours of Operation:
Monday - 8:00 a.m. - 7:00 p.m.
Tuesday - 8:00 a.m. - 5:00 p.m.
Wednesday - 8:00 a.m. - 5:00 p.m.
Thursday - 8:00 a.m. - 7:00 p.m.
Friday - 8:00 a.m. - 4:00 p.m.
Saturday (every other) - 8:00 a.m. - 1:00 p.m.
IHC's robust benefits and compensation package includes:

  • $1000.00 retention bonus paid after one year
  • No nights or weekends
  • Generous Paid Time Off and Floating Holidays
  • Day 1 Insurance benefits eligibility
  • 403(b) Retirement Plan matching at one year of employment
  • Employer-paid Group Life, Short-term disability, and Long-term disability coverages and HSA employer contributions
  • Flexible Leave of Absence programs
  • Personify Health Wellness program with paid incentives for participation
  • Employee Assistance Programs with 24/7 access to therapy consultation services
Intake Specialist role responsibilities include:
  • Greets clients and visitors to clinic and assists with check in process.
  • Makes appointments and educates clients regarding documents they will need to provide at the time of service.
  • Answers phones and accurately direct calls.
  • Accurately enters, maintains, and retrieves data on IHC's computer system.
  • Uses and maintains electronic medical record, accurately assembles income documents, and ensures client information is up to date and complete.
  • Assists in timely completion of daily Batches, including migrant worker Batches, ensuring all information is complete and accurate on the superbill and that all supporting documents are attached.
  • Assists in running daily Variance Report.
  • Determines eligibility and signs up eligible clients for Medicaid or Medicare part D, refers eligible clients to WIC programs.
Required skills:
  • Ability to interact with a diverse population with a wide range of educational levels including children.
  • Demonstrate positive customer service skills in person and over the phone.
  • Proficiency in patient scheduling, including procedures for walk-ins, overbooking, and rescheduling.
  • Proficient knowledge of Medicaid and Medicare requirements.
  • Take initiative; prioritize, organize tasks and time; follow up.
  • High detail orientation and accuracy.
  • Knowledge of standard office practices and procedures.
  • Ability to juggle multiple requests and meet multiple deadlines.
  • Active participation on a high performing work team; ability to maintain a team approach to problem solving.
Requirements
  • Completion of a standard high school diploma or equivalent
  • One (1) year of prior experience in an office or health-related position

Equal Opportunity Employment Statement
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Salary Description
$16.85 - $18.87 (education & experience based)

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