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Client Intake Paralegal Jobs (NOW HIRING)

Utah Legal Services

Intake Paralegal

Salt Lake City, UT · On-site

$18 - $20/hr

The Intake Paralegal serves as a member of ULS's centralized statewide intake team, conducting ... Input gathered data into client management system with accuracy, opening client files or rejecting ...

AVE Staffing

Client Intake Specialist

Raleigh, NC

$45K - $50K/yr

Client Intake Specialist Location: Raleigh, NC (On-Site) Salary: $45,000 - $50,000 Why This ... Education: Associate or Bachelor's degree in Communications, Business, Paralegal Studies, or ...

Venable LLP

Client Intake Analyst

Los Angeles, CA · On-site

$65K - $85K/yr

That's why we're looking for a Client Intake Analyst to perform conflict searches and business ... A bachelor's degree, paralegal certificate, or equivalent experience * A minimum of one year law ...

Venable LLP

Client Intake Analyst

Los Angeles, CA · On-site

$65K - $85K/yr

That's why we're looking for a Client Intake Analyst to perform conflict searches and business ... A bachelor's degree, paralegal certificate, or equivalent experience * A minimum of one year law ...

Venable LLP

Client Intake Analyst

Los Angeles, CA · On-site

$65K - $85K/yr

That's why we're looking for a Client Intake Analyst to perform conflict searches and business ... A bachelor's degree, paralegal certificate, or equivalent experience * A minimum of one year law ...

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Client Intake Paralegal information

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How much do client intake paralegal jobs pay per year?

As of Sep 11, 2026, the average yearly pay for client intake paralegal in the United States is $59,731.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What is a client intake paralegal?

A Client Intake Paralegal is a legal professional responsible for managing the initial phase of client engagement at a law firm or legal department. Their duties typically include gathering essential information from potential clients, conducting preliminary screenings, preparing intake forms, and ensuring all necessary documentation is collected and organized. By serving as the first point of contact, they help attorneys assess cases efficiently and ensure a smooth onboarding process for new clients. This role requires strong communication, organizational, and attention-to-detail skills.

What are the key skills and qualifications needed to thrive as a client intake paralegal?

To thrive as a Client Intake Paralegal, strong organizational skills, attention to detail, and a foundational understanding of legal processes are essential, often supported by a paralegal certificate or relevant experience. Familiarity with case management software, document management systems, and basic legal research tools is typically required. Exceptional interpersonal skills, discretion, and the ability to communicate clearly help in building trust with clients and efficiently gathering sensitive information. These skills ensure accurate client screening, effective case preparation, and a seamless transition from intake to case management within a legal practice.

What are some common challenges faced by client intake paralegals, and how can they effectively manage them?

Client Intake Paralegals often face the challenge of accurately gathering and organizing complex information from new clients while maintaining confidentiality and professionalism. Managing high volumes of inquiries, tight deadlines, and ensuring compliance with legal and ethical standards can also be demanding. To navigate these challenges, strong communication skills, attention to detail, and the use of efficient case management software are essential. Additionally, collaborating closely with attorneys and other staff members helps ensure a smooth intake process and supports overall case progression.

What is the difference between Client Intake Paralegal vs Legal Assistant?

AspectClient Intake ParalegalLegal Assistant
CredentialsParalegal certification or associate degree in paralegal studiesHigh school diploma or associate degree, no certification required
Work EnvironmentLaw firms, legal departments, handling client intake and preliminary case workLaw offices, supporting attorneys with administrative and clerical tasks
Employer & Industry UsagePrimarily in law firms and legal organizations for client intakeWidely used across legal settings for administrative support
Search & Comparison IntentOften compared for roles involving client intake and case preparationCompared for general legal support roles

The main difference is that Client Intake Paralegals focus on initial client contact, gathering case information, and preliminary case work, often requiring paralegal certification. Legal Assistants handle broader administrative tasks supporting attorneys. Both roles are essential in legal settings but serve different functions within the legal team.

What cities are hiring for Client Intake Paralegal jobs?

Cities with the most Client Intake Paralegal job openings:

What states have the most Client Intake Paralegal jobs?

States with the most job openings for Client Intake Paralegal jobs include:

What are popular job titles related to Client Intake Paralegal jobs?

For Client Intake Paralegal jobs, the most frequently searched job titles are:

PI Intake Paralegal - Primarily Remote

Pittsburgh, PA • On-site, Remote

Edgar Snyder & Associates, LLC
Law Firms • 51 - 200 employees
Learn more about Edgar Snyder & Associates, LLCexternal

Full-time

Re-posted 2 days ago

Job description

Job Type
Full-time
Description
We are excited to add a new Personal Injury Intake Paralegal to our intake team, a client-focused professional who can manage calls with potential clients while applying personal injury paralegal knowledge and legal common sense (without providing legal advice).
ESA employees enjoy a hybrid work arrangement, generous benefits, professional development, and a fast-paced, supportive environment rooted in our core values of excellence, honesty & integrity, trust & fairness, client-centeredness, empathy, and professionalism. This position would be primarily a remote-working position with occasional in-office days for training, collaboration, and firm meetings.
Core Job Functions:
  • Serve as one of the first points of contact for prospective personal injury clients by handling incoming and new client calls for evaluation with primary focus on identifying viable personal injury cases.
  • Leverage prior personal injury experience to recognize legal issues, spot red flags, assess injury related facts, and identify potential cases through thorough and strategic intake interviews.
  • Conduct detailed intake interviews by gathering critical facts identifying missing or unclear information and preparing accurate call sheets as concise case summaries that assist attorneys in early case evaluation.
  • Use paralegal experience and legal common sense to evaluate basic case criteria and escalate matters to attorneys without offering legal advice.
  • Provide exceptional customer service while communicating with callers who may be distressed or injured, resolving actions to complete missing or unknown information, and forwarding all calls to the appropriate attorney phone or e-mail.
  • Organize and maintain early-stage case files ensuring accurate data entry and proper documentation.
  • Convey excellent phone etiquette and outstanding customer service.
  • Be a team player, able to assist others in the department to accomplish daily tasks.
  • Maintain strict confidentiality and collaborate effectively with both the intake and personal injury teams.

Requirements
  • Knowledge of the personal injury legal process including injuries and treatment, medical billing and coordination of benefits, property damage, understand basic Pennsylvania insurance information including first party benefits, full tort and limited tort, and uninsured & underinsured insurance coverage.
  • Empathetic, professional communicator with strong phone etiquette.
  • Excellent multitasking, time management, and organizational skills.
  • Ability to work independently and in a team-oriented, fast-paced environment.
  • Strong computer skills, including MS Office and database entry platforms.
  • Strict adherence to confidentiality.
  • Schedule: Monday-Friday with weekend availability as needed.
  • Primarily remote schedule with the ability to work in the Pittsburgh office for in-person mandatory meetings as needed.

Qualifications
  • Minimum of two (2) years of paralegal experience in personal injury law required.
  • Candidates should be located within a reasonable commuting distance of our Pittsburgh (North Shore) office. We generally define this as being within a 50 minute drive during peak traffic hours to ensure a sustainable work-life balance and on-site collaboration.
  • Paralegal degree or certificate (with relevant experience required ).

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