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Client Implementation Jobs in Georgia (NOW HIRING)

Rsli

Client Implementation Manager

Atlanta, GA · On-site

$68K - $85K/yr

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...

Aflac

PLADS Client Implementation Manager

Columbus, GA · On-site +1

$100K - $130K/yr

Bachelor's Degree Business Administration, Management or a related field. * 4 or more years' experience in client implementation, project management or a similar role. Or an equivalent combination of ...

Harris

MEDHOST, a division of Harris; is seeking a RCM Client Implementations Leader who will lead the end-to-end onboarding of new MEDTEAM RCM Clients. This role serves as the primary point of ...

Harris

MEDHOST, a division of Harris; is seeking a RCM Client Implementations Leader who will lead the end-to-end onboarding of new MEDTEAM RCM Clients. This role serves as the primary point of ...

Medlytix

Implementation Specialist

Roswell, GA · On-site +1

Medlytix is seeking a highly organized and proactive Client Implementation Specialist to support our Client Success Engineering team. This role will play a critical part in managing client onboarding ...

Medlytix

Implementation Specialist

Roswell, GA · On-site

Medlytix is seeking a highly organized and proactive Client Implementation Specialist to support our Client Success Engineering team. This role will play a critical part in managing client onboarding ...

Rev.io

VP of Onboarding & Implementation

Atlanta, GA

In this role, you will own the full client implementation lifecycle across Rev.io's billing, PSA, and payments products -- from signed contract to go-live -- with a relentless focus on compressing ...

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Client Implementation information

See Georgia salary details

$32.9K

$87.4K

$141.9K

How much do client implementation jobs pay per year?

As of Jul 10, 2026, the average yearly pay for client implementation in Georgia is $87,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,800.00 and $102,200.00 per year, depending on experience, location, and employer.

What are typical daily responsibilities in a Client Implementation role?

In a Client Implementation position, your daily tasks often include coordinating with clients to understand their requirements, managing project timelines, and delivering onboarding or training sessions. You’ll work closely with internal teams such as sales, product, and support to ensure a seamless setup and address any client questions or technical issues that arise. Documenting progress, troubleshooting problems, and providing feedback to improve processes are also common activities. This means you’ll balance client interaction, internal collaboration, and hands-on project execution every day.

What is a Client Implementation job?

A Client Implementation job involves onboarding new clients and ensuring they successfully integrate a company's products or services into their operations. This role requires coordinating between internal teams and clients to manage timelines, troubleshoot issues, and customize solutions based on client needs. Strong project management, communication, and problem-solving skills are essential. The goal is to ensure a smooth transition and a positive client experience, leading to long-term satisfaction and retention.

What are the key skills and qualifications needed to thrive in the Client Implementation position, and why are they important?

To thrive in a Client Implementation role, you need strong project management abilities, problem-solving skills, and experience in customer onboarding, often supported by a degree in business, IT, or a related field. Familiarity with CRM software, project management tools (like Asana or Jira), and sometimes industry-specific certifications can be highly beneficial. Exceptional communication, attention to detail, and the ability to manage expectations set top performers apart. These skills are essential to ensure smooth client transitions, maintain satisfaction, and drive successful adoption of services or products.

What are the most commonly searched types of Client Implementation jobs in Georgia? The most popular types of Client Implementation jobs in Georgia are:
What are popular job titles related to Client Implementation jobs in Georgia? For Client Implementation jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Client Implementation jobs in Georgia look for? The top searched job categories for Client Implementation jobs in Georgia are:
What cities in Georgia are hiring for Client Implementation jobs? Cities in Georgia with the most Client Implementation job openings:
Client Implementation jobs near you

Director of Client Implementation

TRAX ANALYTICS LLC

Alpharetta, GA • On-site

$110K - $130K/yr

Full-time

Medical, Retirement, PTO

Posted 4 days ago

Job description

Benefits:
  • 401(k)
  • Health insurance
  • Paid time off

About TRAX
Company Description:

TRAX Analytics, LLC. is a fast-paced, highly collaborative technology firm that provides software and technology to manage janitorial operations nationwide. Our mission is to be fast, flexible, and powered by innovation. We transform data into actionable insights, empowering cleaning teams to work smarter, move faster, and redefine whats possible in janitorial management.
TRAX Analytics is based out of Alpharetta, GA, but consists of a hybrid workforce. Our client base ranges from airports, airlines, stadiums/arenas, Class A buildings, healthcare, universities, and facility management companies. TRAXs solutions have been featured in the Wall Street Journal, New York Times, and named USA Todays Top Airport Amenity. In 2024, TRAX was named one of TAGs most innovative companies in Georgia. www.TRAXInsights.com
Overview
The Director of Client Implementation is responsible for leading TRAX's client implementation organization and ensuring successful deployment of TRAX's software, hardware, IoT devices, and technology solutions across customer environments.
This individual will directly manage a team of Project Managers and Implementation Specialists responsible for delivering complex customer implementations from contract execution through go-live.
The Director of Client Implementation must possess a strong understanding of both enterprise software deployments and physical technology implementationsincluding hardware installation, sensors, networking considerations, and field operationsto effectively lead customer deployments.
This is not an internal IT implementation role. This position oversees customer-facing implementations across airports, healthcare systems, stadiums, commercial real estate, manufacturing facilities, and other enterprise environments.
The Director serves as the operational leader responsible for coordinating Product, Engineering, Operations, Customer Success, third-party vendors, and customer stakeholders to ensure projects are delivered on time, within budget, and with an exceptional customer experience.
Key Responsibilities
Leadership & Team Management
  • Lead, mentor, and develop a team of Project Managers and Implementation Specialists responsible for customer deployments.
  • Establish clear performance expectations, KPIs, accountability, and career development plans.
  • Build a scalable implementation organization capable of supporting rapid company growth.
  • Conduct resource planning, project reviews, and workload balancing across multiple client engagements.
  • Recruit, onboard, and develop implementation talent as customer demand grows.
  • Foster a culture of ownership, customer service, operational excellence, and continuous improvement.
Customer Implementation Delivery
  • Oversee all client implementation projects from kickoff through successful deployment and customer acceptance.
  • Ensure enterprise software, hardware, IoT devices, sensors, networking components, and supporting technologies are deployed successfully across customer sites.
  • Monitor project schedules, milestones, budgets, risks, dependencies, and resource allocation.
  • Proactively identify implementation risks and remove obstacles before they impact customers.
  • Ensure deployments meet contractual commitments, quality standards, and customer expectations.
  • Maintain executive-level visibility across all active customer implementations.
Cross-Functional Coordination
  • Coordinate implementation efforts across Product, Engineering, Hardware Operations, Customer Success, Procurement, and external vendors.
  • Ensure software readiness aligns with hardware deployment schedules and customer timelines.
  • Drive accountability across departments to deliver successful customer implementations.
  • Improve communication between technical teams and customer-facing teams throughout the deployment lifecycle.
Customer & Stakeholder Management
  • Act as the executive implementation leader for strategic customer deployments.
  • Build trusted relationships with customer executives, operational leaders, IT teams, and facility stakeholders.
  • Lead executive project status meetings and implementation reviews.
  • Manage customer expectations regarding scope, timelines, deployment requirements, and project milestones.
  • Ensure seamless transition from implementation into Customer Success and long-term support.
Process Improvement & Operational Excellence
  • Develop and continuously improve TRAX's customer implementation methodology.
  • Standardize project plans, deployment playbooks, implementation documentation, QA/QC procedures, and reporting.
  • Implement dashboards and KPIs to measure implementation performance.
  • Improve deployment efficiency, scalability, and consistency across all customer projects.
  • Develop forecasting and capacity planning models for implementation resources.
Financial & Resource Management
  • Manage implementation budgets and project profitability.
  • Track labor utilization, inventory, travel expenses, deployment costs, and project performance.
  • Optimize staffing and resource allocation across concurrent customer implementations.
  • Support forecasting and operational planning initiatives.

Qualifications
Required
  • 7+ years leading enterprise customer implementations involving software, SaaS, IoT, technology, or operational technology solutions.
  • 3+ years managing Project Managers, Implementation Specialists, or customer deployment teams.
  • Demonstrated experience delivering complex multi-site customer implementations.
  • Strong understanding of both software implementations and hardware deployment projects.
  • Experience coordinating field deployments involving hardware, networking, sensors, or IoT technologies.
  • Proven ability to manage multiple concurrent enterprise customer projects.
  • Excellent leadership, communication, organizational, and stakeholder management skills.
  • Experience using project management platforms such as Teamwork, Monday.com, Asana, Jira, Smartsheet, Microsoft Project, or similar tools.
Preferred
  • Experience deploying enterprise SaaS platforms integrated with hardware and IoT technologies.
  • Experience in airports, aviation, healthcare, facilities management, commercial real estate, manufacturing, or smart building environments.
  • PMP, PMI-ACP, or similar project management certification.
  • Experience leading remote and distributed implementation teams.
  • Experience working in a high-growth technology company.

Flexible work from home options available.