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Client Implementation Project Manager information

See Washington, DC salary details

$46.4K

$127.4K

$211.8K

How much do client implementation project manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for client implementation project manager in Washington, DC is $127,401.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,600.00 and $159,700.00 per year, depending on experience, location, and employer.

What is a client implementation project manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What are the key skills and qualifications needed to thrive as a client implementation project manager?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by client implementation project managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

How much does a client implementation project manager make in the US?

A client implementation project manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries may also include bonuses and benefits, and roles often require strong project management skills and familiarity with tools like MS Project or Jira.

What does a client implementation project manager do?

A client implementation project manager oversees the process of deploying products or services to clients, coordinating between internal teams and clients to ensure timely and successful delivery. They manage project timelines, scope, and resources, often using project management tools, and communicate progress to stakeholders. Their role ensures that client requirements are met and that the implementation aligns with contractual agreements.

What are popular job titles related to Client Implementation Project Manager jobs in Washington, DC?

For Client Implementation Project Manager jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Client Implementation Project Manager jobs in Washington, DC look for?

The top searched job categories for Client Implementation Project Manager jobs in Washington, DC are:

Client Implementation Project Manager jobs near you

Implementation Project Manager

Medisolv, Inc.

Columbia, MD • On-site

Full-time

Re-posted 20 days ago

Job description

Description:

Why We Need You - The Mission

Healthcare quality is complex. Medisolv helps make it manageable—and actionable.

We partner with hospitals, health systems, ACOs, and payers to bring clarity to quality data, connecting clinical and claims information into a single, reliable view. More than 1,800 organizations and 130M+ patient records rely on Medisolv to measure, report, and improve performance across 500+ measures tied to CMS, The Joint Commission, and other programs.


With support from Bessemer Venture Partners Forge, we’re continuing to grow our platform and expand our impact—investing in advanced analytics, AI, and new capabilities that help healthcare organizations stay ahead of change and improve outcomes with confidence.


Reporting to the Director of Implementations, we are looking for someone who can play a critical role in ensuring the successful deployment of Medisolv’s software solutions for our healthcare clients. This individual will manage the end-to-end implementation process, working closely with clients, internal teams, and stakeholders to deliver projects on time, within scope, and to the highest level of client satisfaction.


What You’ll Accomplish - Your Performance Objectives

Project Oversight

  • Manage multiple healthcare SaaS implementation projects simultaneously, ensuring alignment with client goals and company standards.

Client Engagement

  • Serve as the primary point of contact for clients throughout the implementation lifecycle, building strong relationships and addressing client needs.
  • Establish and reinforce clear expectations with clients and internal stakeholders regarding scope, timelines, deliverables, risks, dependencies, and client responsibilities to ensure alignment, accountability, and successful implementation outcomes.

Strategic Planning

  • Collaborate with cross-functional teams, including product management, engineering, and customer success, to develop comprehensive implementation plans tailored to client requirements.

Risk Management

  • Identify potential risks and develop mitigation strategies to ensure seamless delivery of projects.
  • Process Improvement
  • Analyze and refine implementation processes, recommending improvements to optimize efficiency and client satisfaction.
  • Reporting: Provide regular updates to the Director of Implementations on project status, team performance, and client feedback.

AI First

  • You approach your work with an AI-first mindset. You are curious about how artificial intelligence, automation, and emerging technologies can improve the way all work is performed. You look for opportunities to reduce manual effort, improve accuracy, accelerate issue resolution, and create more scalable workflows.

In your first 30 days, you will

  • Onboard and get to the know the people, products and departments that make Medisolv run.
  • Gain a comprehensive understanding of Medisolv’s products, implementation processes, and client engagement strategies.
  • Build relationships with the data management team, the director of Implementations, the VP of Professional Services, and key internal stakeholders.
  • Familiarize yourself with active implementation projects, including client objectives, timelines, and challenges.
  • Develop proficiency with the tools and systems used for project management and communication (e.g., JIRA, CRM platforms).

In your first 3 months, you will

  • Take ownership of ongoing implementation projects, ensuring they stay on schedule and meet client expectations.
  • Lead weekly team meetings with Data Management Team to provide guidance, resolve challenges, and monitor progress.
  • Begin identifying process improvements to enhance efficiency and client satisfaction in the implementation lifecycle.
  • Establish strong relationships with key client stakeholders and maintain high levels of client engagement.

In your first 6 months, you will

  • Successfully oversee the completion of at least two major implementation projects, achieving positive client outcomes.
  • Implement process refinements identified in the first three months to optimize team performance and project delivery.
  • Collaborate with cross-functional teams to gather feedback and ensure alignment with client needs and product roadmap.

In your first 12 months, you will

  • Achieve measurable improvements in implementation timelines and client satisfaction scores.
  • Demonstrate a clear impact on the team’s performance through leadership, team building, and mentorship initiatives.
  • Contribute to company-wide strategic discussions around scaling the implementation function.
  • Position the implementation team as a trusted and high-performing department within Medisolv.

Who We’re Looking For - The Personal Competencies That Matter

You are a doer. You take initiative and enjoy driving tasks from inception to completion. You probably have a strong bias for action and may even become frustrated when things come to a stalemate. You use this frustration in a positive manner to drive towards a solution to move things forward.

Collaborative. You have empathy for your colleagues. You demonstrate and influence cross-functional collaboration within the company and seek out opportunities to build relationships with others even when difficult personalities or politics stood in the way.

Flexibility. You understand that at growth stage companies, things will evolve, and you may have to be flexible in your approach and in your expectations. You are open-minded and adapt well to changing environments as a company grows and scales.

Growth Mindset. You love a challenge. You are intellectually curious and love to figure out how things work. You have a diverse set of interests inside and outside of work. You can articulate areas where you have worked hard on improving yourself over time.

Resilient. You embrace change. You are optimistic. It’s not how many times you get knocked down, it’s how many times you get up.


Medisolv is committed to creating a diverse and inclusive workplace. We believe that diversity drives innovation, and we are dedicated to fostering an environment where all employees feel valued and respected.


Candidates must successfully complete a pre-employment background check and be legally authorized to work in the United States, as sponsorship is not available.

Requirements: