Client Implementation Project Manager Jobs in Toronto, ON

At Colliers Project Leaders, we deliver capital project solutions to fulfill our clients’ needs across the built environment. The work we do makes a difference in communities and for the people who live there. We have a passion for it.

Our commitment to realizing our clients' vision inspires us to look beyond the immediate – to the possibilities of what we can achieve together. We are 18,000 projects and counting – improving lives and helping shape the growth of sustainable, progressive and inclusive communities.

Your role

As our company continues to attract exciting project opportunities, we seek a Project Manager with Operational Readiness and Move Management expertise to join our growing consulting team!

The successful candidate is comfortable interacting and communicating with a range of people; whether contractors one day, clients and consultants the next. You will identify, define, organize, and implement all of the deliverables and tasks that are required for the operational planning, activation and occupancy of new or existing facilities for our clients in a logical, timely, safe and cost-effective manner that ensures consistent application of corporate priorities and principles.

The Project Manager role includes leading operational readiness activities, involving change management strategies, plans, and frameworks resulting from redevelopment projects that introduce transformative change to people, process, technology and workflows. As redevelopment projects come to an end, this role facilitates the transition and relocation by working with user groups to advance our clients strategy, project vision and operational goals. This role encompasses many sectors including healthcare, post-secondary education, municipal services, transit and corporate office, experience in the healthcare setting would be considered an asset.

• Develop and implement change management strategies, plans, frameworks
• Develop initiatives that improve organizational effectiveness through people-centered change and result in adoption of changes, an improved work environment, greater involvement of stakeholders and a more responsive workforce
• Carry out an impact assessment and change readiness assessment in order to plan the change management strategy
• Lead and coordinate project requirements through the undertaking of User Group meetings, scheduling of project activities, and developing an overall project schedule
• Lead the development of a transition plan that meets the client’s needs and leads to success on day one of operations
• Lead and coordinate working groups and project teams, develop project plans and options, identify and assess challenges, limitations and opportunities while mitigating risk to our clients
• Lead and coordinate stakeholder engagement and consultation processes and develop options and strategies for key government projects
• Chair project meetings, as required, find resolution to issues and coordinate between multiple stakeholders.
• Attend on-site moves, ensuring management of client and move team resources, addressing issues and deficiencies on behalf of the client
• Ensure that client expectations and satisfaction are met or exceeded on all projects and the client’s best interests are represented with respect to contractual and technical issues
• Interact with consultant teams in the development and coordination of project documentation and project implementation requirements
• Develop and update standardized documentation to be used as a baseline approach for proposals, proponent interviews, project execution, and close-out.
• Develop project documentation, tender and procurement documents for movers and other resources as required
• Assist with developing scope narratives and pricing for proposal responses to all industry sectors
• Use Microsoft Office Suite, Adobe, Microsoft Project and other software programs to prepare spreadsheets, databases and documents
• Lead the control of project related documents and deliver all work in accordance with Colliers Project Leaders Quality Management System and procedures
• Maintain contact with existing and prospective clients and respond to business development and sales opportunities with support from the Business Development Team, Principal or Regional Vice President

• A minimum 5 years of experience planning projects with role in implementing change management initiatives for clients
• Demonstrated experience with managing multiple project participants that involves user group management, community engagement, strategy and transformation
• A university degree or diploma in Business Administration, Human Resources, Project Management, Communications, Organizational Behaviour or a related discipline
• PROSCI change management designation or other related change management designation would be an asset
• Working knowledge of, and experience with quality improvement principles and tools
• Experience leading phased complex move transition change and project management initiatives within interdisciplinary team
• Proactive with a proven ability to manage multiple, competing priorities, achieve results and advance work plans
• Excellent planning, analytical, organizational, problem solving and critical thinking skills
• Excellent leadership, project management, and change management skills
• Excellent interpersonal skills with demonstrated ability to build effective relationships promote collaboration and reach consensus decision making
• Excellent oral and written communication, facilitation and presentation skills
• Strong computer skills, including a working knowledge of scheduling (MS Project), word processing (Word) and spreadsheet (Excel) software applications
• Previous exposure to working as a consultant or working in a project management environment
• Process improvement and customer service orientation
• Demonstrated ability to work independently but also as part of a project team
• Self-motivation, initiative, proactive working style
• A results-oriented approach, demonstrated ability to think strategically and solve problems
• Commitment to providing an exceptional experience for staff and clients within a challenging and exciting environment
• PMP certification is considered an asset
• Lean training would be an asset

Approximate Base Salary Range for Role: $75,000 CAD to $110,000 CAD.

Base Salary pay ranges are determined by role, level, and location and reflects the minimum and maximum target for new hire base salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Annual bonus opportunities are in addition to base salary.

Don’t have every single qualification? We know that some people are less likely to apply for a job unless they are a perfect match. At Colliers Project Leaders, we’re not looking for “perfect matches.” We’re looking to welcome people to our diverse, inclusive, and authentic workplace.  So, if you’re excited about this role but don’t have every single qualification, we encourage you to apply anyway. Whether it’s this role or another one, you may be just the right candidate.

What you can expect:

• An opportunity to truly impact our communities
• A flexible work environment
• A comprehensive onboarding experience
• Significant professional development, training, and a mentorship program
• A paid volunteer day
• An environment where people feel welcome, heard and included, regardless of their differences
• And much more!

Join our team of difference-makers and help shape the growth of dynamic communities.

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Colliers Project Leaders is part of Colliers (NASDAQ, TSX: CIGI), a leading diversified professional services and investment management company, with more than 18,000 professionals operating in 63 countries.

Colliers Project Leaders has suspended our COVID-19 vaccination requirement. In circumstances where our clients have a different COVID-19 vaccination policy, the Clients’ requirements will supersede.

Colliers Project Leaders is an equal opportunity employer and celebrates diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation to participate in the recruitment process, please advise the assigned Talent Acquisition Business Partner.

Colliers Project Leaders standard recruitment process requires applicants to be subjected to formal background and reference checks prior to their hiring.