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Client Implementation Project Manager Jobs in Toronto, ON

... client in terms of quality, safety, timeliness and cost. The Project Manager is responsible for the pre-planning, development and implementation of the project until completion. In doing this, he is ...

Project Manager

Puslinch, ON

CA$90K - CA$130K/yr

... client satisfaction from initiation through to completion. This role requires strong leadership ... Monitor project progress, identify risks, and implement mitigation strategies to ensure safety and ...

... client" * Implement estimating input, subtrade buy-outs, contracts, change-order controls and ... Mentor project managers, coordinators, superintendents and support staff--develop tomorrow ...

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The Project Manager is responsible for overall implementation of projects from concept to ... steps including client communication and signoff, are accurately and fully documented, and ...

Implementation Manager Company: TOOLBX Location: (Remote) Department: Implementation Salary Range ... Develop project plans, define scope, coordinate cross-functional resources, and proactively manage ...

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Mining Project Manager

Toronto, ON · Remote

CA$110K - CA$125K/yr

The role is primarily client-facing and billable, with minimal corporate overhead functions. The ... Accountable to develop and implement growth strategies to expand account revenue, including organic ...

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You will be responsible implementing and managing the project schedule, changes and risks, tracking performance, and being highly visible in leadership and client meetings. If you have a Degree or ...

... Project Manager to build our capability in country and work closely with our client on a Copper ... A key component of the role is assisting the client to investigate and implement the best for ...

Manage budget, schedule, scope, client and stakeholder relations, contracts, and subcontracts ... Understand, apply and oversee the implementation of a best in class safety program. Skills ...

Manage budget, schedule, scope, client and stakeholder relations, contracts, and subcontracts ... Understand, apply and oversee the implementation of a best in class safety program. Skills ...

Manage budget, schedule, scope, client and stakeholder relations, contracts, and subcontracts ... Understand, apply and oversee the implementation of a best in class safety program. Skills ...

Project Manager

Markham, ON

CA$80K - CA$90K/yr

Compensation: $80,000-90,000 plus up to 5% BonusJob Summary Provide overall management for client ... implementation plans. * Responsible for project communication, including status reporting, risk ...

Manage client and team expectations and relationships. * Identify resource needs for the project ... implementations, and new product development. * Strong project management skills, with the ability ...

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Client Implementation Project Manager information

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
What are popular job titles related to Client Implementation Project Manager jobs in Toronto, ON? For Client Implementation Project Manager jobs in Toronto, ON, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Toronto, ON look for? The top searched job categories for Client Implementation Project Manager jobs in Toronto, ON are:
What cities near Toronto, ON are hiring for Client Implementation Project Manager jobs? Cities near Toronto, ON with the most Client Implementation Project Manager job openings:

Full-time

Posted 14 days ago


Job description

Short Description:

The Project Manager is responsible for the project and is accountable for satisfying the Company and the client in terms of quality, safety, timeliness and cost.  The Project Manager is responsible for the pre-planning, development and implementation of the project until completion.  In doing this, he is responsible for ensuring that the project is completed safely, on schedule, within budget and in compliance with the contract. All while meeting the client’s requirements.

ABOUT ALBERICI

Alberici Constructors, Ltd. is part of Alberici Corporation, a $4-billion North American construction firm recently ranked 31st largest General Contractor in Engineering News Record.

Operating in the Canadian construction industry since 1908, Alberici has served countless communities through the development of infrastructure, food manufactories and energy centers amongst others. At Alberici, we are proud of the quality of life our buildings bring to families throughout North America.  Working at Alberici means satisfaction in knowing the work we do improves the lives of others. In turn, we continually invest in the development of our employees to provide them with fulfilling careers.

We build the critical structures that improve lives and strengthen communities.

Our mission is simple — and our approach to delivering on it is equally straightforward. We are as open and honest with our employees and partners as we are with our clients. We are here to work together to do the best work possible to bring this mission to life.

When it comes to our team, Alberici employees are built differently. We seek the best and brightest and are committed to investing in our people and providing the training and resources they need to learn, grow, and advance.

Are you Built for the Challenge?

Our values:

Working Safely

Valuing Diversity

Serving Humbly

Executing with Integrity

Solving Creatively

Engaging Fully

 

ABOUT THE ROLE

The Project Manager is responsible for the project and is accountable for satisfying the Company and the client in terms of quality, safety, timeliness and cost.  The Project Manager is responsible for the pre-planning, development and implementation of the project until completion.  In doing this, he is responsible for ensuring that the project is completed safely, on schedule, within budget and in compliance with the contract. All while meeting the client’s requirements.   The Project Manager may be assigned duties and responsibilities explicitly depicted in the descriptions of other Company role descriptions (e.g. Project Coordinator and/or Superintendent) as required by the existence of certain circumstances (e.g. size and complexity of the project, availability of qualified management/engineering personnel, etc.).

Project Manager incumbents are expected to demonstrate proficiency in the following core competency areas at the level necessary to manage projects of major scope.

Major scope projects are generally defined as a project or group of projects between $15,000,000 and $50,000,000 in annual construction cost; or projects with $1M per month billing for at least 15 – 50 consecutive months; or projects with over 1,000,000 manhours or 100,000 manhours per month for at least 10 consecutive months.

Key Responsibilities & Duties include the following; however, other duties may be assigned. The Company provides reasonable accommodations to qualified individuals with a disability, unless doing so poses an undue hardship on the Company. To be a qualified individual, an employee must be able to perform each of the essential functions of his or her job with or without a reasonable accommodation.

  • Read and interpret relevant occupational health and safety legislation, company policy and procedures.
  • Be the visible project safety champion and ensure safety violations and accidents are documented, administered, reported and investigated in accordance with company policies
  • Ensures Inspection & Test Plan’s (ITP’s) are adhered to and established
  • Conducts daily inspections of the project to ensure work is being done appropriately
  • Reviews project start-up checklist and implements functions
  • Reviews construction strategy and approach with estimators and Business Development personnel during the bidding and proposal process
  • Manages risk exposures on the project
  • Conducts daily meeting with the Project Coordinator(s), Superintendent, Safety, and additional site staff to ensure coordination of the project
  • Conducts and minutes regular meetings with subcontractors to coordinate activities, review progress and address issues
  • Develops and maintains an effective working relationship with subcontractors
  • Maintains a high level of client confidence and satisfaction through the following:
  • Ensures the project is constructed and delivered as contracted
  • Ensures systems and equipment function properly at the conclusion of the project
  • Ensures the construction experience is positive from the perspective of the client and employees of the client who may be on the site
  • Keeps the client apprised of developments in the project, including any change orders that may be needed, change in timelines, etc.
  • Maintains high accessibility to the client and the client’s agents through regular meetings, calls and correspondence. Promptly responds to questions, and concerns

Management Responsibilities

  • Manages and directs Assistant Project Managers, Project Coordinators, Estimators and non supervisory administrative employees
  • Hires, trains, coaches, disciplines and develops employees
  • Establishes and maintains positive, effective working relationship within internal and external contacts
  • Determines course of action to achieve departmental and organizational goals
  • Completes performance communications and establishes clear expectations of performance for direct reports

Knowledge, Skills & Abilities

  • Reads, analyzes, edits, and interprets information so that it is presented to clients and other stakeholders in a professional and partnership mindset.
  • Responds effectively to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
  • Effectively presents information to top management, public groups and/or boards of directors.
  • Utilizes Microsoft Office-based applications and project management software systems appropriate for this role (e.g. Procore, P6 Primavera, Bluebeam, Navisworks, Touchplan)
  • Develops proficiency with estimating software relevant to their division (InEight, PlanSwift, AGTEK, etc.).

Qualifications & Experience

Post-secondary degree/diploma in Engineering, Architecture, Construction Management or related field plus 5 to 7 years experience in the field of construction project management with exposure to projects of major scope.  Advanced skills in MS Office products – Excel, Word and Outlook, Primavera and Prolog software are an asset.

Certificates, Licenses, Registrations

  • Professional registration, P.Eng. and/or Gold Seal Certification in Project Management is an asset.

Alberici is a North American company with multiple Operating Companies:

Alberici Constructors, Inc., Alberici Constructors, LTD., Alberici Construcciones, BRC, CAS Constructors, Filanc, Flintco, Hillsdale Fabricators, Kienlen Constructors, and WWPS

Artificial intelligence–enabled tools may have been used in the preparation and drafting of this job posting for the purposes of content development and clarity. No artificial intelligence systems are used at any stage of the recruitment, assessment, screening, interviewing, or selection process. All hiring decisions are made exclusively by authorized human representatives of the organization.