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Client Implementation Project Manager Jobs in Brampton, ON

Bechtel

Technology Implementation Lead

Toronto, ON

CA$112K - CA$162K/yr

Work with the IPT Project Information & Innovation Manager (PIIM) to ensure the application ... Retraining/implementing any changes made to the applications and providing them to the project.

Factset

Implementation Specialist

Toronto, ON · On-site

Produce client-facing communication in coordination with the implementation project manager * Build and manage implementation scope and effort estimates. * Providing product (functional and technical ...

Factset

Senior Implementation Specialist

Toronto, ON · On-site

Produce client-facing communication in coordination with the implementation project manager * Build and manage implementation scope and effort estimates. * Providing product (functional and technical ...

Payworks Inc.

Implementation Specialist

Toronto, ON · Hybrid

CA$60K - CA$65K/yr

Leveraging your deep understanding of workforce management needs and strong project management skills, you will assess client requirements and drive efficient, effective implementations that set them ...

Chandos

Project Manager

Mississauga, ON · On-site

... client" * Implement estimating input, subtrade buy-outs, contracts, change-order controls and ... Mentor project managers, coordinators, superintendents and support staff--develop tomorrow ...

Insight Global

Project Manager (MarTech)

Vaughan, ON · On-site

... client is seeking a MarTech Project Manager to lead a major CRM and Customer Data Platform (CDP ... Coordinate the migration and implementation of Braze and supporting customer data solutions.

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Client Implementation Project Manager information

What is a client implementation project manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What are the key skills and qualifications needed to thrive as a client implementation project manager?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by client implementation project managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

How much does a client implementation project manager make in the US?

A client implementation project manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries often include benefits such as bonuses and health insurance, and the role requires strong project management skills and familiarity with tools like MS Project or Jira.

What are popular job titles related to Client Implementation Project Manager jobs in Brampton, ON?

For Client Implementation Project Manager jobs in Brampton, ON, the most frequently searched job titles are:

What job categories do people searching Client Implementation Project Manager jobs in Brampton, ON look for?

The top searched job categories for Client Implementation Project Manager jobs in Brampton, ON are:

Client Implementation Project Manager jobs near you
Infographic showing various Client Implementation Project Manager job openings in Brampton, ON as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

National Sea & Air Logistics Implementation Project Manager

Kuehne + Nagel

Mississauga, ON

Full-time

Medical, Dental, Retirement

Posted 28 days ago

Key responsibilities

  • Manage complex customer-facing Sea & Air Logistics implementation projects from planning through execution and handover.

  • Oversee process analysis, process mapping, and workflow documentation to support new and redesigned logistics solutions.

  • Coordinate the development, review, and implementation of SOPs, work instructions, and training programs to ensure successful project adoption.

Kuehne + Nagel rating

7.6

Company rating: 7.6 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

119th of 366 rated logistics

Job description

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

How you create impact
The National Sea & Air Logistics Implementation ProjectManageris responsible for managing complex customer-facing projects that support the implementation of new business and the redesign of existing logistics solutions, ensuring seamless integration across the Sea & Air Logistics network.
  • Lead customer-facing implementation projects for Sea & Air Logistics using Kuehne+Nagel's Global Customer Implementation Methodology (GCIM).
  • Partner with commercial owners and key stakeholders to review and validate project scope, objectives, and deliverables.
  • Develop, maintain, and obtain stakeholder sign-off on project charters to ensure alignment and accountability.
  • Oversee process analysis, process mapping, and workflow documentation, including current-state ("As Is") and future-state ("To Be") solution design.
  • Collaborate with project teams to assess technology requirements and ensure alignment with business processes.
  • Ensure all supporting systems and platforms are fully configured and tested prior to operational go-live and first shipment.
  • Create and manage detailed project plans, ensuring milestones, timelines, and deliverables are achieved while proactively mitigating risks.
  • Provide regular project status updates to stakeholders, maintaining accurate project documentation, risk registers, action logs, and issue tracking.
  • Coordinate the development, review, and implementation of Standard Operating Procedures (SOPs) and work instructions.
  • Facilitate training programs for Kuehne+Nagel operations teams, customers, and suppliers to support successful implementation and adoption.
  • Establish and monitor quality metrics, key performance indicators (KPIs), and internal and customer-facing reporting frameworks.
  • Conduct risk assessments of customer requirements, Statements of Work (SOWs), SOPs, and proposed solutions, identifying and escalating potential financial, operational, or compliance risks.
  • Manage customer hyper-care activities following implementation, ensuring a smooth transition to steady-state operations and successful handover to the Account Management team.
  • Drive cross-functional collaboration among commercial, operational, systems, and customer stakeholders to ensure successful project execution and customer satisfaction.

If you require an accommodation for the recruitment /interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

This job posting relates to an available role and not a future talent pool.

What we would like you to bring
  • 5+ years of experience in Sea Logistics, Air Logistics, Freight Forwarding, or International Supply Chain Management.
  • 3+ years of leadership experience, including managing cross-functional teams, projects, and stakeholder relationships.
  • Strong understanding of end-to-end supply chain processes, including Customer Onboarding, Implementation, Order Management, Transportation Management, and Destination Management.
  • Demonstrated project management experience with the ability to lead complex customer implementations from planning through execution and handover.
  • Excellent consultative, communication, and presentation skills, with the ability to influence stakeholders at all levels.
  • Strong analytical and problem-solving capabilities, with experience evaluating operational processes, identifying risks, and driving continuous improvement.
  • Proven ability to manage multiple priorities in a fast-paced, customer-focused environment while maintaining attention to detail and meeting deadlines.
  • Advanced proficiency in process mapping, workflow design, and implementing operational best practices.
  • Deep knowledge of sea and air logistics operations, including import/export processes, transportation management, and international forwarding operations.
  • Hands-on experience with freight forwarding and carrier operational systems, as well as EDI integrations and domestic transportation management, strongly preferred.
  • Experience working with customer-facing implementation projects and leading cross-functional teams to deliver successful logistics solutions.
  • Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field preferred.
What's in it for you

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target base salary range for this position is between $90,000and $113,000. Base salary is part of a competitive total rewards package that includes health and dental benefits, a retirement savings plan, and tuition reimbursement. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-TD1

Artificial Intelligence (AI) tools may be used to support portions of the recruitment process, such as reviewing application materials or assisting with scheduling. These tools analyze information to help inform decision making; however, all hiring decisions are made by human reviewers.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Employment Type: OTHER

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