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Client Implementation Project Manager Jobs in Springfield, MO

TERRACON

Geotechnical Project Manager

Springfield, MO

Manage all aspects of a geotechnical engineering project to ensure that it is safely completed on ... client or NAM to define project scope, schedule and budget. * Design, communicate, and implement a ...

TERRACON

Geotechnical Project Manager

Springfield, MO · On-site

Manage all aspects of a geotechnical engineering project to ensure that it is safely completed on ... client or NAM to define project scope, schedule and budget. * Design, communicate, and implement a ...

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All JobsClient Implementation Project Manager JobsClient Implementation Project Manager Jobs in Springfield, MO

Client Implementation Project Manager information

See Springfield, MO salary details

$37.3K

$102.3K

$170.1K

How much do client implementation project manager jobs pay per year?

As of Jun 22, 2026, the average yearly pay for client implementation project manager in Springfield, MO is $102,320.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,800.00 and $128,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
What are popular job titles related to Client Implementation Project Manager jobs in Springfield, MO? For Client Implementation Project Manager jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Springfield, MO look for? The top searched job categories for Client Implementation Project Manager jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Client Implementation Project Manager jobs? Cities near Springfield, MO with the most Client Implementation Project Manager job openings:
Client Implementation Project Manager jobs near you
Infographic showing various Client Implementation Project Manager job openings in Springfield, MO as of June 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $102,320 per year, or $49.2 per hour.

Mitigation Project Manager

SERVPRO of Springfield/Greene County

Springfield, MO

$55K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 19 days ago

Be an early applicant

Job description

Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Training & development
  • Vision insurance

Project Manager

Position Summary

Team Olson believes together we can make today better! As the Project Manager you will play a pivotal role managing water, fire, mold and restoration projects from start to finish. This role ensures seamless coordination between clients, field teams, and insurance partners, leveraging job mgmt software for all project management, compliance, and documentation tracking. The Project Manager is accountable for maintaining project accuracy, communication, and financial performance through every stage of the restoration process.

Key Responsibilities


Project Setup & Assessment

Contact clients promptly to schedule and confirm initial assessments.
Conduct detailed property evaluations, capture photo documentation, and create moisture maps.
Develop daily work plans, assign tasks, and document all setup details within the job mgmt software.
Ensure all client signatures and required forms are collected and uploaded for compliance.
For Time & Materials projects, establish an on-site binder for crew documentation and ensure all data is mirrored in job mgmt software.
Scheduling of crews from project start to completion


Insurance & Client Communication

Initiate and record all adjuster communications in job mgmt software, including approvals, notes, and documentation.
Follow communication protocols for complex adjusters using email and job mgmt software.
Clearly document which adjuster authorized specific work or expenditures.


Vendor & Subcontractor Coordination

Submit vendor and subcontractor requests through job mgmt software for centralized tracking.
Coordinate materials testing and abatement bids; confirm insurance coverage and document within job mgmt software.
Track all vendor approvals and compliance documentation.



Project Management & Documentation

Utilize job mgmt software to manage project scheduling, budgets, compliance items, and field updates.
Maintain detailed job notes, photos, and moisture readings in the job mgmt software, ensuring consistency with the estimating software.
Communicate workload and scheduling conflicts early; consult leadership as needed.
For T&M projects, ensure daily entries, crew notes, and material logs are accurately documented in the on-site binder and reflected in job mgmt software.


Estimating & Scoping

Perform 360 mapping at initial inspection
Complete sketches and scopes in the estimating platform within 2448 hours of loss.
Ensure damage sources and migration lines are clearly defined.
Provide field crews with daily scope details through job mgmt software.


Project Tracking & Updates

Monitor project value, budget status, and gross profit margins within job mgmt software.
Maintain daily progress updates and log all communications with adjusters and clients.
Request approvals for extended drying times or scope changes via job mgmt software and update all stakeholders accordingly.
For TPA, provide daily updates per platform requirements.


Project Completion, Billing, & Collections

Finalize estimate scope and reconcile all equipment counts, vendor charges, and photos within job mgmt software.
For T&M projects, review the binder for completeness and ensure all billing documentation is entered into job mgmt software or directly into the estimating platform.
Confirm all vendor invoices are accurate and approved for direct billing under Servpro O&P structure.
Obtain all required closeout documentation (Certificate of Satisfaction, Authorization to Pay) and upload to job mgmt software.
Achieve a 24-hour turnaround from pre-billing to final billing completion.
Notify accounting via job mgmt software when projects are ready for billing and approve all invoices through billing.
Responsible for follow-up and collection of final payment on all assigned projects
Other Duties as deemed appropriate for the role by Team Olson Executive Leadership




Qualifications

Proven ability to manage multiple projects simultaneously.
Comprehensive understanding of water, fire, and mold restoration processes.
Proficiency in job mgmt software, estimating platforms and Google Suite.
Excellent communication, organization, and client service skills.
Strong attention to detail, documentation, and compliance accuracy.
Able to work independently and collaboratively.


Reports To: MUO Market Leader

Direct Reports: NA

Dotted Line Support
MUO Leadership
Director of Administration
Director of Operations Support
Executive Administration