The Project Manager acts as the primary client interface, maintaining clear communication, transparency, and responsiveness to ensure client satisfaction. In addition, this role contributes to the ...
The Project Manager acts as the primary client interface, maintaining clear communication, transparency, and responsiveness to ensure client satisfaction. In addition, this role contributes to the ...
Project Manager
Ankeny, IA · On-site
The Project Manager acts as the primary client interface, maintaining clear communication, transparency, and responsiveness to ensure client satisfaction. In addition, this role contributes to the ...
Project Manager
Ankeny, IA · On-site
The Project Manager acts as the primary client interface, maintaining clear communication, transparency, and responsiveness to ensure client satisfaction. In addition, this role contributes to the ...
The Senior Project Manager owns key client relationships and oversees account performance across ... and implementation Monitoring/reporting Key Performance Indicators (KPIs), scorecards, and ...
The Senior Project Manager owns key client relationships and oversees account performance across ... and implementation Monitoring/reporting Key Performance Indicators (KPIs), scorecards, and ...
Role Definition The Assistant Project Manager supports the Project Manager in the planning ... Support the implementation of company and client safety programs at the project level.
Role Definition The Assistant Project Manager supports the Project Manager in the planning ... Support the implementation of company and client safety programs at the project level.
Safety and quality compliance support Support the implementation of company and client safety ... Knowledge of project controls, scheduling, and cost management tools and familiarity with safety ...
Safety and quality compliance support Support the implementation of company and client safety ... Knowledge of project controls, scheduling, and cost management tools and familiarity with safety ...
Assistant Project Manager
Ankeny, IA · On-site
This person would be able to manage small to medium sized EPC projects from start to finish with ... Support the implementation of company and client safety programs at the project level.
Assistant Project Manager
Ankeny, IA · On-site
This person would be able to manage small to medium sized EPC projects from start to finish with ... Support the implementation of company and client safety programs at the project level.
Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...
Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...
Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...
Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...
Project Manager
Des Moines, IA · On-site
Demonstrated experience with managing client expectations, implementing service improvement initiatives * Demonstrated experience managing multiple parallel work efforts * Track project progress ...
Project Manager
Des Moines, IA · On-site
Demonstrated experience with managing client expectations, implementing service improvement initiatives * Demonstrated experience managing multiple parallel work efforts * Track project progress ...
Project Manager
Des Moines, IA · On-site
... client expectations, implementing service improvement initiatives • Demonstrated experience managing multiple parallel work efforts • Track project progress, monitor and modify project schedules ...
Project Manager
Des Moines, IA · On-site
... client expectations, implementing service improvement initiatives • Demonstrated experience managing multiple parallel work efforts • Track project progress, monitor and modify project schedules ...
... to take the lead on implementing projects primarily with municipalities for their water and ... Directly manage a project team and have responsibility for meeting client expectations. * Prepare ...
Quick apply
... to take the lead on implementing projects primarily with municipalities for their water and ... Directly manage a project team and have responsibility for meeting client expectations. * Prepare ...
Project Manager
Cedar Rapids, IA · On-site
Provide initial client interface to assess scope of work, schedule and resources necessary to ... Project Implementation * Manage project scheduling requirements to control costs and meet contract ...
Project Manager
Cedar Rapids, IA · On-site
Provide initial client interface to assess scope of work, schedule and resources necessary to ... Project Implementation * Manage project scheduling requirements to control costs and meet contract ...
Project Manager
Cedar Rapids, IA · On-site
Provide initial client interface to assess scope of work, schedule and resources necessary to ... Project Implementation * Manage project scheduling requirements to control costs and meet contract ...
Project Manager
Cedar Rapids, IA · On-site
Provide initial client interface to assess scope of work, schedule and resources necessary to ... Project Implementation * Manage project scheduling requirements to control costs and meet contract ...
Project Manager - Water
Iowa City, IA · Hybrid
We are dedicated to client experience and solve the most complex challenges to create a sustainable ... Develop, implement, and execute Quality Assurance and Quality Control (QA/QC) Plans * Ensure all ...
Quick apply
Project Manager - Water
Iowa City, IA · Hybrid
We are dedicated to client experience and solve the most complex challenges to create a sustainable ... Develop, implement, and execute Quality Assurance and Quality Control (QA/QC) Plans * Ensure all ...
We are dedicated to client experience and solve the most complex challenges to create a sustainable ... Develop, implement, and execute Quality Assurance and Quality Control (QA/QC) Plans * Ensure all ...
Quick apply
We are dedicated to client experience and solve the most complex challenges to create a sustainable ... Develop, implement, and execute Quality Assurance and Quality Control (QA/QC) Plans * Ensure all ...
Project Manager - Water
Cedar Rapids, IA · On-site
We are dedicated to client experience and solve the most complex challenges to create a sustainable ... Develop, implement, and execute Quality Assurance and Quality Control (QA/QC) Plans * Ensure all ...
Project Manager - Water
Cedar Rapids, IA · On-site
We are dedicated to client experience and solve the most complex challenges to create a sustainable ... Develop, implement, and execute Quality Assurance and Quality Control (QA/QC) Plans * Ensure all ...
We are dedicated to client experience and solve the most complex challenges to create a sustainable ... Develop, implement, and execute Quality Assurance and Quality Control (QA/QC) Plans * Ensure all ...
We are dedicated to client experience and solve the most complex challenges to create a sustainable ... Develop, implement, and execute Quality Assurance and Quality Control (QA/QC) Plans * Ensure all ...
We are dedicated to client experience and solve the most complex challenges to create a sustainable ... Develop, implement, and execute Quality Assurance and Quality Control (QA/QC) Plans * Ensure all ...
We are dedicated to client experience and solve the most complex challenges to create a sustainable ... Develop, implement, and execute Quality Assurance and Quality Control (QA/QC) Plans * Ensure all ...
Project Manager - Water
Muscatine, IA · Hybrid
We are dedicated to client experience and solve the most complex challenges to create a sustainable ... Develop, implement, and execute Quality Assurance and Quality Control (QA/QC) Plans * Ensure all ...
Quick apply
Project Manager - Water
Muscatine, IA · Hybrid
We are dedicated to client experience and solve the most complex challenges to create a sustainable ... Develop, implement, and execute Quality Assurance and Quality Control (QA/QC) Plans * Ensure all ...
Project Manager - Water
Iowa City, IA · Hybrid
We are dedicated to client experience and solve the most complex challenges to create a sustainable ... Develop, implement, and execute Quality Assurance and Quality Control (QA/QC) Plans * Ensure all ...
Project Manager - Water
Iowa City, IA · Hybrid
We are dedicated to client experience and solve the most complex challenges to create a sustainable ... Develop, implement, and execute Quality Assurance and Quality Control (QA/QC) Plans * Ensure all ...
Client Implementation Project Manager information
What are the key skills and qualifications needed to thrive as a client implementation project manager?
What does a client implementation project manager do?
What is a client implementation project manager?
What is the difference between Client Implementation Project Manager vs Customer Success Manager?
| Aspect | Client Implementation Project Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Implementing products/services for clients, ensuring project delivery | Maintaining client relationships, ensuring ongoing satisfaction |
| Work Environment | Project-based, cross-functional teams, deadlines-driven | Relationship management, account growth, support |
| Required Skills | Project management, technical knowledge, communication | Customer service, communication, problem-solving |
The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.
What are some common challenges faced by client implementation project managers during the onboarding process?
How much does a client implementation project manager make in the US?

Job description
The Project Manager is responsible for leading all aspects of project execution from inception through closeout, ensuring safe, high-quality, and efficient delivery of EPC projects. This role provides daily oversight of field operations, proactively manages project controls and reporting to maintain schedule, cost, and margin performance, and serves as the central coordinator among designers, subcontractors, vendors, and field teams. The Project Manager acts as the primary client interface, maintaining clear communication, transparency, and responsiveness to ensure client satisfaction. In addition, this role contributes to the company?s growth by building strong client relationships, identifying new business opportunities, and representing the organization with professionalism and integrity to promote repeat and expanded work.
PROTECT PEOPLE
Safety comes first in everything I do
I protect our seat at the table by doing my best work
I develop myself and others
I put the needs of the Company and others above my own
I represent myself and the Company professionally at all times
BUILD RELATIONSHIPS
I respect people
I have a positive attitude
I collaborate and build healthy external relationships
I collaborate and build healthy internal relationships
I engage in healthy conflict
I act with honesty, integrity, and ethics
I avoid dramatic and toxic behavior
FOCUS ON END GOALS
I focus my efforts on providing value-added work to the customer; ?work in the business?
I start with the end in mind
I honor our process
I act with the greater good of the company and the team in mind
I embrace the EOS process and take the appropriate amount of time to "work on the business"
I respect Company resources
DRIVE INNOVATION
I offer 2 Second Lean improvements
I act with a continuous improvement mindset, low tech or high tech
I think differently to create value and solve problems
Top 5 role responsibilites:
Day-to-day project operations
Overall accountability for safe and productive field execution.
Lead weekly project coordination meetings with the team to ensure safety, quality, and productivity goals are met.
Review, forecast, and schedule manpower needs and communicate to the appropriate individuals timely.
Resolve field-level issues quickly to maintain progress and minimize downtime.
Ensure material procurement, information, and constraints are being managed by the team.
Maintain compliance with all company and client safety and quality requirements.
Accountable for the project team following the company?s Core Processes.
Project controls and reporting
Develop and maintain project schedules, including milestones for engineering, procurement, and construction.
Ensure timely billing to maximize earned value and cashflow on projects.
Monitor self-performed labor budget versus actual to ensure project success.
Identify and document changes in scope or conditions and initiate change requests as appropriate.
Forecast Estimated Cost at Completion and expected margins and communicate variances early.
Conduct monthly project status reporting reviews with senior management.
Monitor and report on KPI?s and measurable as assigned.
Coordinate designers, subcontractors, vendors, and field teams
Act as the central communication point between engineering, procurement, and construction functions.
Review design deliverables to ensure design intent aligns with constructability and budget.
Ensure subcontracts and purchase orders are executed timely to meet the schedule.
Ensure information flow between the design team and the field is timely and complete.
Client Relations
Serve as the primary client point of contact for all day-to-day project matters.
Lead regular client progress meetings and provide clear, accurate updates on status, issues, and next steps.
Proactively communicate risks or changes and propose solutions before they escalate.
Ensure project delivery aligns with client goals for schedule, quality, and cost.
Maintain professionalism, responsiveness, and integrity in all client interactions.
Gather client feedback throughout the project and adjust execution approach when needed.
Support client satisfaction through transparency and problem-solving.
Business Development
Build and maintain long-term client relationships based on performance and trust.
Identify potential future projects, scope expansions, or service opportunities with existing clients.
Support proposal development, estimating, and bid reviews for new work.
Provide lessons learned and project insights to improve pursuit strategies.
Represent the company professionally at client meetings, site visits, and industry events.
Contribute to maintaining a positive reputation that leads to repeat business.
EDUCATION AND QUALIFICATIONS
Bachelor?s degree in Construction Engineering, Construction Management, or related Engineering degree equivalent preferred.
5+ years of progressive experience in EPC projects.
Proven experience managing all EPC phases?engineering, procurement, and construction?with strong financial, schedule, and quality outcomes.
Demonstrated ability to build and maintain client relationships, lead cross-functional teams, and manage contractual and commercial responsibilities.
Knowledge of project controls, scheduling, and cost management tools and familiarity with safety and regulatory compliance standards (e.g., OSHA 30-hour).
Travel 30% or as needed, by air and ground.
PHYSICAL DEMANDS
Sedentary strength demands include exerting up to 20 pounds occasionally and/or up to 10 pounds of force frequently, sitting most of the time.
Continuously requires vision, fine dexterity, hearing, and twisting.
Frequently requires standing, talking, sitting, and handling.
Occasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching.
Visa sponsorship is not available for this position at this time.
Keen Project Solutions is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment (minorities, females, veterans, individuals with disabilities, sexual orientation, or other protected categories in accordance with state and federal laws). Keen is a drug and alcohol-free workplace and background checks are required if applicable.
Benefits and additional Company Information is located on the career section of our website.https://thinkdifferentthinkkeen.com/careers