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Client Implementation Project Manager Jobs in Des Moines, IA

Kuder Inc

Implementation and Partner Support

Adel, IA · On-site

Coordinate project timelines, milestones, deliverables, and implementation activities. * Facilitate order processing and onboarding through Kuder's Client Site Administration (CSA) and CRM systems.

Kuder Inc

Implementation Manager

Adel, IA · On-site

Manage multiple projects to ensure successful, high-quality service levels during client implementation. * Establish a strong rapport with clients and team members through effective organizational ...

Strata Information Group

Project Manager

Des Moines, IA · Remote

$90K - $115K/yr

Work with the client to ensure appropriate client resources are assigned to the project; manage all implementation teams * Provide advisory services to support change management for the organization

Amteck, LLC

Project Manager

Ames, IA

Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...

Software People, Inc.

Project Manager

Des Moines, IA · On-site

Demonstrated experience with managing client expectations, implementing service improvement initiatives * Demonstrated experience managing multiple parallel work efforts * Track project progress ...

Actalent

Project Manager

Des Moines, IA

Implement and monitor quality control measures. Essential Skills * 3-5 years of Construction Safety ... client and talent service. The company is an equal opportunity employer and will consider all ...

HNTB

Water Resources Project Manager

Des Moines, IA

Leveraging the Office Management Team to assist in implementing HNTB Sophisticated processes as applicable to the project. * Interfacing with your client-level peer on a smaller project or task order.

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Client Implementation Project Manager information

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$40K

$109.8K

$182.5K

How much do client implementation project manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for client implementation project manager in Des Moines, IA is $109,778.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,100.00 and $137,600.00 per year, depending on experience, location, and employer.

What is a client implementation project manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What are the key skills and qualifications needed to thrive as a client implementation project manager?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by client implementation project managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

How much does a client implementation project manager make in the US?

A client implementation project manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries often include benefits such as bonuses and health insurance, and the role requires strong project management skills and familiarity with tools like MS Project or Jira.

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For Client Implementation Project Manager jobs in Des Moines, IA, the most frequently searched job titles are:

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Cities near Des Moines, IA with the most Client Implementation Project Manager job openings:

Client Implementation Project Manager jobs near you

Implementation and Partner Support

Kuder Inc

Adel, IA • On-site

Full-time

Re-posted yesterday

Job description

Position Overview:

The Implementation & Partner Support role is responsible for delivering an exceptional partner experience throughout the customer lifecycle, from implementation and onboarding to ongoing technical support and relationship management. This position serves as a primary point of contact for Kuder partners by coordinating implementation projects, managing onboarding activities, providing technical and application support, and collaborating with internal teams to ensure successful adoption of Kuder products and partner solutions.

This role combines customer success, technical support, and operational and onboarding responsibilities to ensure partners receive timely, accurate, and high-quality service while maintaining strong relationships with internal and external stakeholders.


Essential Job Functions:

Client Implementation and Onboarding

  • Manage the implementation and onboarding of Kuder products and partner vendor solutions.
  • Serve as the primary implementation contact for assigned clients or as a member of larger implementation project teams.
  • Coordinate project timelines, milestones, deliverables, and implementation activities.
  • Facilitate order processing and onboarding through Kuder's Client Site Administration (CSA) and CRM systems.
  • Configure user authentication, account provisioning, and system setup.
  • Communicate onboarding instructions and implementation expectations to clients.
  • Consult with clients to clarify orders, requirements, and implementation questions.
  • Manage renewal reminders and onboarding communications.
     
     

Partner Support & Customer Service

  • Serve as the first point of contact for customer inquiries received through phone, email, chat, and other communication channels.
  • Provide timely technical support and troubleshooting for Kuder products and partner applications.
  • Investigate, document, and resolve customer issues or escalate concerns as appropriate.
  • Maintain accurate records of customer interactions within the CRM system.
  • Conduct online demonstrations and training sessions to support product adoption and customer education.
  • Provide post-implementation support to ensure successful adoption and customer satisfaction.


Partner Operations

  • Manage implementation activities associated with third-party partner vendors.
  • Develop expertise in partner products and integration processes.
  • Support business processes related to partner implementations and vendor relationships.
  • Participate in testing and readiness activities for new product releases.
  • Assist in developing improved onboarding processes and operational efficiencies.
  • Monitor CRM data integrity and maintain accurate customer information.
  • Provide renewal reminders and assist with renewal communications.
  • Support training and mentoring of new team members.
     
     

Requirements:

  • Three to five years of experience in customer success, implementation, project coordination, technical support, account management, or customer service.
  • Experience supporting SaaS software implementations or technology solutions preferred.
  • Experience working with CRM systems.


Skills and Abilities:

  • Exceptional customer service and relationship-building skills.
  • Strong verbal and written communication skills.
  • Excellent project management and organizational abilities.
  • Strong analytical and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Ability to explain technical concepts to non-technical users.
  • Strong attention to detail.
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint).
  • Experience with CRM platforms and webinar software.
  • Working knowledge of SQL, databases, or software integrations is a plus.
  • Ability to work collaboratively across departments.
  • Self-motivated with a continuous improvement mindset.
  • Ability to quickly learn new technologies and software applications.


Professional: 

Ability to follow Kuder’s culture and values:

    • Attitude is Everything – We believe we have more potential to accomplish goals, develop resiliency, and make improvements when we choose to lead with a positive attitude. 
    • Create Partnerships – We create genuine, flexible, and long-term partnerships that cultivate collaboration and support for achieving common goals. 
    • Deliver Success – We drive results and reach our goals with passion, urgency, and a commitment to excellence. We are accountable and encouraging as we collectively celebrate our victories and turn setbacks into progress.
    • Foster Innovation – We promote innovation and welcome ideas. We are curious, we listen, and we take action to elevate and improve how we deliver reliable solutions.
    • Thrive Together – We invest in an authentic environment where our team is motivated, supported, and successful. We respect all voices and experiences as we work together for meaningful growth.

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