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Client Focus Jobs (NOW HIRING)

Client Relationship Manager

Hayward, CA · On-site

$85K - $100K/yr

Your laser focus on customer satisfaction guides your interactions with clients, ensuring they have ... Client portals are in good hands with you as you manage them with ease. Your keen eye for detail ...

Your laser focus on customer satisfaction guides your interactions with clients, ensuring they have ... Client portals are in good hands with you as you manage them with ease. Your keen eye for detail ...

Client Relationship Manager

Hayward, CA · On-site

$85K - $100K/yr

Your laser focus on customer satisfaction guides your interactions with clients, ensuring they have ... Client portals are in good hands with you as you manage them with ease. Your keen eye for detail ...

Your laser focus on customer satisfaction guides your interactions with clients, ensuring they have ... Client portals are in good hands with you as you manage them with ease. Your keen eye for detail ...

Your laser focus on customer satisfaction guides your interactions with clients, ensuring they have ... Client portals are in good hands with you as you manage them with ease. Your keen eye for detail ...

Collaborate with Zonal leadership to ensure Client Centric Focus is integrated into all Zonal sales and business planning * Develop and implement collaborative marketing strategies to achieve ...

... Client focus and empathy Independent self-starter who can execute with minimal supervision Proficiency in Microsoft Office Suite Nice to Haves Understanding of relational databases and experience ...

About You We are looking for an experienced Client Support Manager who is eager to make a ... focus and empathy • Independent self-starter who can execute with minimal supervision • ...

About You We are looking for an experienced Client Support Manager who is eager to make a ... focus and empathy • Independent self-starter who can execute with minimal supervision • ...

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Client Focus information

See salary details

$20.5K

$71.3K

$207.5K

How much do client focus jobs pay per year?

As of Jun 15, 2026, the average yearly pay for client focus in the United States is $71,270.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,500.00 and $81,500.00 per year, depending on experience, location, and employer.

What is the difference between Client Focus vs Customer Service Representative?

AspectClient FocusCustomer Service Representative
Primary RoleBuilding and maintaining long-term client relationshipsHandling customer inquiries and resolving issues
Skills NeededCommunication, relationship management, strategic thinkingCommunication, problem-solving, product knowledge
Work EnvironmentBusiness settings, B2B interactions, account managementCall centers, retail, service industries
CertificationsMay include sales or account management certificationsCustomer service training, product certifications

While both roles involve communication and client interaction, Client Focus emphasizes building long-term relationships and strategic account management, often in B2B settings. Customer Service Representatives primarily address immediate customer needs and support, typically in retail or service environments. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What is a Client Focus role?

A Client Focus role involves prioritizing the needs and expectations of clients to ensure their satisfaction and loyalty. Professionals in this position act as a bridge between the company and its clients, addressing concerns, providing solutions, and maintaining strong relationships. Their responsibilities often include understanding client goals, delivering tailored services, and continuously improving the client experience. This role is essential in industries where customer satisfaction drives business success, such as consulting, sales, and account management.

What are some common challenges faced in a Client Focus role, and how can they be managed effectively?

Professionals in Client Focus roles often encounter challenges such as balancing competing client priorities, handling difficult conversations, and maintaining clear communication across various teams. To manage these effectively, it’s important to set clear expectations with clients, stay organized with strong time management skills, and foster open collaboration with internal stakeholders. Proactively addressing concerns and regularly checking in with clients helps build trust and ensures their needs are met, which is essential for long-term client satisfaction and retention.

What are the key skills and qualifications needed to thrive in a client-focused role, and why are they important?

To excel in a client-focused role, you need strong interpersonal skills, problem-solving abilities, and relevant industry knowledge, often supported by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems and communication platforms is typically required. Outstanding active listening, empathy, and adaptability set top performers apart when engaging with diverse clients. These skills are vital for building trust, ensuring client satisfaction, and fostering long-term business relationships.
More about Client Focus jobs
What cities are hiring for Client Focus jobs? Cities with the most Client Focus job openings:
What are the most commonly searched types of Client Focus jobs? The most popular types of Client Focus jobs are:
What states have the most Client Focus jobs? States with the most job openings for Client Focus jobs include:
Infographic showing various Client Focus job openings in the United States as of June 2026, with employment types broken down into 56% Full Time, 33% Part Time, and 11% Contract. Highlights an 100% In-person job distribution, with an average salary of $71,270 per year, or $34.3 per hour.
Tax Supervisor/Manager/Senior Manager (Middle Market -Large Company Client Focus)

Tax Supervisor/Manager/Senior Manager (Middle Market -Large Company Client Focus)

Insero & Co. CPAs, LLP

Rochester, NY • On-site

Full-time

Medical, Retirement, PTO

Posted 29 days ago


Job description

Job Description
Tax Supervisor/Manager/Senior Manager (Middle Market - Large Company Client Focus)
We are looking for dynamic Tax professionals to join our growing team. We offer tremendous growth and development opportunities to assist with both your personal and professional goals. Are you ready for a new challenge? If you are interested in working in a vibrant firm with stimulating assignments and growth potential, this is the opportunity for you. We are not your typical CPA Firm we truly recognize and value our employees' balance between work and life.
Seeking candidates who have experience with either Middle Market and/or Large Company tax clients focusing on larger multistate, international, or complex returns.We are willing to look at candidates who may be looking for either a Supervisor or Manager or Senior Manager level position (level based on experience).
Location: Rochester, NY office. For most of our positions at Insero, one can work in the office every day or if you like, in a hybrid structure working up to 3 days from home.
*We relocated to a newly remodeled office located in the heart of downtown Rochester. There is easy access to great restaurants and events, and featured amenities such as collaboration spaces, game room and firm paid for underground parking in a secure garage.
General Department Information:
The Rochester Tax practice in the firm is not a high volume 1040 practice but is instead a tax practice focusing on complex tax compliance and projects within Fortune 500 companies as well as tax consulting across small and middle market companies including: multi-state, multi-national, real estate, manufacturing (amongst other industries) companies.Majority of our small business clients are in the 1-10 million sales volume and middle market practice are closely held businesses in the 20 million - 200 million+ sales volume many of which have global and multi state issues.
One would work directly with our Tax Partners & Principals and would serve as a key technical liaison with clients; involved with both compliance and consulting projects.
Responsibilities:
  • Preparing difficult businessreturns.
  • Reviewing tax returns/work filesfor completeness, accuracy and compliance; communicates with and trainsstaff on areas needing improvements.
  • Engages in complex tax planningand develops creative ideas to reduce tax liabilities.
  • Reviewing tax researchmethodology, alternatives and conclusions.
  • Monitors tax deadlines to ensurethat returns are prepared on a timely basis; communicates with managersduring the preparation process to identify any tax issues needingaddressing and to pull jobs so that they reach the technical review stagetimely.
  • Understanding and completing thesteps in conducting research projects; preparing written conclusions,subject to Manager or Principal review.
  • Assisting audit and accountingstaff with non-complex tax questions.
  • Understanding tax accruals.
  • Responding to routine IRS orstate tax notices and if needed, participating in IRS audits, andadministrative hearings.
  • Mentoringand developing other tax professionals in thedepartment.

Manager/Senior Manager duties also include:
  • Serve as a front-line client advisor, developing strong, lasting relationships with clients and ensuring the highest quality in service delivery and compliance.
  • Lead complex tax planning and strategy engagements, offering innovative and practical solutions to minimize tax liabilities and achieve client goals.
  • Review and evaluate tax research, methodology, and conclusions to ensure accuracy and quality.
  • Manages workloads and work products of other tax staff members; delegates tax work to staff.
  • Acts as key client contact person for select engagements.
  • Contributes to the client service team by producing quality work with quick turnaround and attentive service.
  • Trains accountants and interns to prepare effective responses to tax notices and reviews for accuracy.
  • Informs clients (or staff member) of tax options available and possible outcomes through clear and concise memos, emails or letters.
  • Initiates new work for existing clients.

Firm Overview:
Insero is a New York-based accounting and business advisory practice focused on the manufacturing and distribution, construction and real estate, professional services and non-profit sectors. Our practice serves private clients as well. One of our core values is that we are Passionate about People. We don't just talk about our values, we live them. That's why we've consistently been recognized as the best place to work!
The Insero Way - Our culture is guided by our core values and motivates result-orientated associates. Our values form the foundation of our daily practices.
We believe great teams are built on shared values: Be Passionate about People, Deliver Excellence, Grow to New Heights, and Go Further Together. If these speak to you, we encourage you to apply!
• Ranked the #4 Best Company to Work For in New York in the Medium Companies category (State, NYS-SHRM and Best Companies Group) 2026, ranked #1 in 2025 & 2024, ranked #3 in 2023 and again #1 in 2022.
Best Accounting Firms to Work For (National, Accounting Today and Best Companies Group) 2012-2025
• #1 Best Accounting Firm and Most Innovative Workplace, Reader Rankings (Local, Rochester Business Journal) 2025 and 2024, consistently ranked since joining in 2018.
Requirements
Qualifications:
Minimum of 4 years' experience working in a public accounting firm with current tax experience servicing middle market and/or large company clients with a strong background in Partnerships, S Corporations, and C Corporations.A minimum of an additional 2 years supervisory experience is required for a management level position. Thorough knowledge of the tax issues facing multinational US companies or publicly traded entities, especially in the areas of tax compliance and consulting services tailored to organizations with domestic operations with the goal of tax minimization. Comprehensive technical skills in ASC 740 and FIN 48. A proven record of simultaneously managing multiple projects and engagement teams for various clients. CPA license is highly recommended/preferred.
Education and Experience Requirements:
Minimum of a Bachelor of Science in Accounting w/150 credit hours and CPA eligibility required. Supervisors normally have a minimum of 4 years' experience working in public accounting (or equivalent experience as deemed appropriate by the firm). Managers who possess more Supervisory experience and normally have a minimum of 6+ years' experience in Tax working within public accounting would be considered for the mid-upper end of the range.
In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $78,000 - $115,000 annually. Please keep in mind that this range is base pay only and does not consider other components that make up the total rewards package for the position such as eligibility to receive discretionary spot bonus incentives. This range is a reasonable estimate of the current salary range for this position. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and/or education and geographic location.It is not typical for a candidate to be hired at or near the top of the range for their role and compensation decisions are dependent on the capabilities and experience of the candidate. Incentives, if any, depend on various factors, including, without limitation, individual and firm performance.
*Manager Level Bonus Program: Managers are eligible for a discretionary MBO based annual bonus. The program consists of having proven accomplishments in established areas:Client Service, People and Growth.
Benefits
We offer competitive salaries, an outstanding paid time off program (5 weeks), 16 paid holidays, remote/hybrid work flexibly, 401(k) plan with firm contributions, tuition reimbursement program, 100% employer paid parking, Mgmt. bonus program, a variety of different medical plan options along with opt-out dollars if you do not need medical coverage. In addition, we offer tremendous growth and development opportunities to assist with both your personal and professional goals.