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Treatment Advisor Jobs (NOW HIRING)

AMERICAS REHAB CAMPUSES LLC

Treatment Advisor

Scottsdale, AZ · On-site

$19 - $25.75/hr

The Treatment Advisor is responsible for managing the admissions process for individuals seeking services at America's Rehab Campus (ARC), including detox, residential, and outpatient levels of care.

AMERICAS REHAB CAMPUSES LLC

Treatment Advisor

Scottsdale, AZ · On-site

$19 - $25.75/hr

The Treatment Advisor is responsible for managing the admissions process for individuals seeking services at America's Rehab Campus (ARC), including detox, residential, and outpatient levels of care.

Jefferson Dental Clinic

Treatment Coordinator

Irving, TX · On-site

$17 - $20/hr

As a Treatment Coordinator, you will play a crucial role in our mission by educating patients about ... Become a trusted advisor to patients, emphasizing and delivering a 5-star patient experience. Job ...

Jefferson Dental Clinic

Treatment Coordinator

Dallas, TX · On-site

$17 - $20/hr

As a Treatment Coordinator, you will play a crucial role in our mission by educating patients about ... Become a trusted advisor to patients, emphasizing and delivering a 5-star patient experience. Job ...

Innovate 32

Treatment Care Coordinator

Maryville, TN · On-site

$18 - $26/hr

Innovate32 is seeking a dedicated Treatment Care Coordinator who wants to master the critical ... This is not just a scheduling role; it is a chance to become a trusted advisor to our patients ...

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Treatment Advisor information

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$12

$25

$45

How much do treatment advisor jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for treatment advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a treatment advisor?

A Treatment Advisor is a professional who helps individuals seeking support for substance abuse, mental health, or other behavioral health concerns by guiding them to appropriate treatment options. They assess clients' needs, provide information about available programs, and assist in making referrals to suitable facilities or services. Treatment Advisors often work in rehabilitation centers, helplines, or community outreach organizations, ensuring that clients receive the help they need to start their recovery journey.

How does a treatment advisor typically collaborate with clinical teams and patients during the treatment planning process?

A Treatment Advisor works closely with both clinical teams—such as counselors, physicians, and nurses—and patients to ensure that treatment plans are tailored and comprehensive. This role often involves facilitating communication between patients and providers, helping to explain treatment options, and addressing any concerns or barriers to care. Treatment Advisors also support patients through the admissions process and may coordinate aftercare or follow-up services, making collaboration and empathy essential skills. Effective teamwork and clear communication are crucial, as Treatment Advisors play a key role in bridging clinical recommendations and patient needs.

What are the key skills and qualifications needed to thrive as a treatment advisor, and why are they important?

To excel as a Treatment Advisor, you need a solid understanding of addiction recovery or behavioral health, strong assessment skills, and often a relevant certification such as Certified Addiction Counselor (CAC) or similar. Familiarity with electronic health records (EHRs), client management systems, and intake assessment tools is commonly required. Outstanding interpersonal communication, empathy, and problem-solving abilities help build trust and effectively guide clients through treatment options. These combined skills ensure clients receive appropriate care recommendations and support, which are crucial for successful recovery outcomes.

What is the difference between Treatment Advisor vs Treatment Coordinator?

AspectTreatment AdvisorTreatment Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in health or counselingHigh school diploma or equivalent; often requires certifications in healthcare or patient coordination
Work EnvironmentHealthcare facilities, clinics, or treatment centersHealthcare settings, hospitals, or outpatient clinics
Employer & Industry UsageUsed by healthcare providers to guide patients through treatment optionsCommonly employed in hospitals and clinics to coordinate patient care
Search & Comparison IntentPeople compare Treatment Advisor with Treatment Coordinator to understand roles in patient care

While both roles support patient care in healthcare settings, Treatment Advisors primarily focus on guiding patients through treatment options and providing education, whereas Treatment Coordinators handle scheduling, logistics, and ensuring smooth treatment processes. Understanding these differences helps in choosing the right career path or job role in healthcare environments.

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Treatment Advisor jobs near you
Infographic showing various Treatment Advisor job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 81% Full Time, 13% Part Time, and 3% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

N00197 - Treatment Advisor

Recovery Centers of America

Remote

Full-time

Posted 15 days ago

Recovery Centers of America rating

5.3

Company rating: 5.3 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

POSITION OVERVIEW:
The Treatment Advisor is an entry-level role within the Contact Center at Recovery Centers of America (RCA). Treatment Advisors serve as the first point of contact for individuals seeking help for themselves or a loved one, playing a crucial role in guiding them toward recovery. Their primary objective is to facilitate patient admissions to an RCA facility by providing compassionate support, verifying insurance, processing payments, reviewing treatment options, and preparing patients for the recovery process.
Additionally, Treatment Advisors respond to general inquiries, triage calls as needed and provide resources and information upon request. They also conduct follow-up with individuals who have not yet been admitted but may still require assistance
KEY RESPONSIBILITIES:
Uphold professionalism, leadership, and ethical conduct. Handle inbound inquiries via phone, email, chat, and social media channels promptly. Provide comfort, motivation, and encouragement to patients while intervening, as necessary. Adhere to established policies, procedures, and compliance regulations. Manage all phases of the admissions process, including: Conducting pre-screenings to assess psychosocial, mental health, and medical considerations. Ensuring accurate intake documentation within the CRM and other relevant systems. Reviewing insurance eligibility, explaining available benefits, and discussing financial options. Collecting fees, including co-pays, deductibles, and full self-pay arrangements. Coordinating admissions, including bed availability, transportation, and intervention services as needed. Collaborate with Contact Center teams, Business Development teams, facility staff, and community professionals to achieve successful patient outcomes. Act with urgency to secure patient commitment to treatment and ensure timely admission. Meet performance standards, service levels, and key metrics for the Contact Center. Demonstrate compassion and professionalism while upholding regulatory and compliance policies. Maintain quality assurance standards through regular call reviews, system updates, internal communication, and ongoing training compliance.
SKILLS AND EDUCATION:
Education & Experience
Bachelor's degree preferred or equivalent work experience. 2+ years of professional experience in healthcare, customer service, or sales within an admissions environment preferred. Experience working in a substance abuse facility, addiction treatment, or mental health services is a plus.
Technical & Interpersonal Skills
Proficiency in Microsoft Office; experience with Salesforce is a plus. Strong ability to communicate empathetically and compassionately with individuals in distress. Ability to remain composed under pressure while handling complex and emotionally sensitive situations.
COMPETENCIES:
Leadership: Supports team success through collaboration and a shared vision.
Customer Service: Prioritizes patient needs while maintaining an elevated level of service.
Job Knowledge: Demonstrates expertise in admissions, treatment processes, and company policies.
Integrity: Upholds ethical standards while respecting individual beliefs, backgrounds, and values.
Conflict Resolution: Effectively diffuses demanding situations with tact and diplomacy.
Resilience: Maintains composure in high-pressure environments and learns from challenges.
WORK ENVIRONMENT:
Professional office setting with primarily seated work utilizing standard office equipment such as computers, phones, photocopiers, and filing cabinets. Ability to work independently and collaboratively within a team. Moderate noise level.
PHYSICAL DEMANDS:
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.
TRAVEL:
Minimal to no travel required.
#COUNS

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About Recovery Centers of America

Sourced by ZipRecruiter

Recovery Centers of America (RCA) is a ground-breaking addiction and mental health treatment provider, setting the standard when it comes to accessible, affordable, and effective care. RCA understands the heartache, damage, and pain substance use disorder causes a person as well as their family and friends. Not only do we believe that addiction treatment should be affordable, accessible, and evidence-based, but our driven, compassionate, and dedicated employees make those beliefs a reality.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

King of Prussia, PA, US

Year founded

2015

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