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Panerai

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Panerai Client Advisor

Santa Clara, CA · On-site

$20/hr

The Panerai Client Advisor is responsible for delivering stellar client experience and for achieving his/her personal sales targets as well as those of the boutique. He/she needs to act as an ...

Richemont

Client Advisor - Boston

Boston, MA · On-site

$25 - $28/hr

Panerai Sales Representative Founded in 1860 in Florence as a workshop, shop and subsequently school of watch-making, Panerai is renowned for producing high-precision instruments for the Italian Navy ...

Richemont

Client Advisor - Palo Alto

Palo Alto, CA · On-site

$24 - $26/hr

Founded in 1860 in Florence as a workshop, shop and subsequently school of watch-making, Panerai is renowned for producing high-precision instruments for the Italian Navy with a pulse on innovation ...

Richemont

Client Advisor - Madison

New York, NY · On-site

$26 - $28/hr

Founded in 1860 in Florence as a workshop, shop and subsequently school of watch-making, Panerai is renowned for producing high-precision instruments for the Italian Navy with a pulse on innovation ...

Richemont

Client Advisor - Tysons

Mclean, VA · On-site

$24 - $26/hr

Client Advisor - Tysons Founded in 1860 in Florence as a workshop, shop and subsequently school of watch-making, Panerai is renowned for producing high-precision instruments for the Italian Navy with ...

Richemont

Client Advisor - Madison

Manhattan, NY · On-site

$26 - $28/hr

Founded in 1860 in Florence as a workshop, shop and subsequently school of watch-making, Panerai is renowned for producing high-precision instruments for the Italian Navy with a pulse on innovation ...

London Jewelers

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Service Coordinator - Watches

Manhasset, NY · On-site

$25 - $30/hr

Processes customer watch repairs on Rolex, Patek Philippe and Panerai watches; works with vendors regarding repair issues. * Communicates instructions for servicing and enters information into the ...

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Panerai information

Is Panerai considered luxury?

Panerai is a luxury watch brand known for its high-quality craftsmanship, premium materials, and exclusivity. It is widely regarded as a luxury brand within the horology industry, often associated with affluent consumers and premium pricing.

What are the key skills and qualifications needed to thrive as a Watchmaker at Panerai, and why are they important?

To thrive as a Watchmaker at Panerai, you need expertise in horology, precision craftsmanship, and a formal qualification in watchmaking such as WOSTEP or an equivalent diploma. Familiarity with specialized tools like lathes, timing machines, and Panerai's proprietary movements is typically required. Exceptional attention to detail, patience, and problem-solving skills set outstanding watchmakers apart. These competencies are crucial for maintaining Panerai’s high standards of quality and ensuring customer satisfaction with luxury timepieces.

Who is the CEO of Panerai?

Panerai is a luxury watch brand, and as of October 2023, the CEO is Jean-Marc Pontroué. He has been leading the company since 2018, overseeing its global operations and product development.

What company owns Panerai?

Panerai is owned by Richemont, a Swiss luxury goods holding company. Richemont acquired Panerai in 1997, and it operates as part of their portfolio of high-end watch brands.

What are Panerai watches?

Panerai watches are luxury timepieces produced by Officine Panerai, an Italian watch manufacturer known for their distinctive design and history of supplying precision instruments to the Italian Navy. Founded in Florence in 1860, Panerai combines Italian design with Swiss watchmaking expertise. Their watches are recognized for their large cases, legible dials, and robust construction, making them popular among collectors and enthusiasts. Panerai offers several iconic models, such as the Luminor and Radiomir.

What can I expect in terms of team collaboration when working at Panerai, especially in roles related to sales or boutique operations?

At Panerai, team collaboration is a key aspect of daily operations, particularly in boutique and sales roles. Employees regularly work together to create a seamless luxury experience for clients, sharing product knowledge and coordinating on customer service initiatives. Team members participate in joint training sessions and often support one another during high-traffic periods or special events. Open communication and a strong sense of camaraderie are encouraged, fostering an environment where everyone contributes to achieving both individual and collective goals.

Is Panerai made by Rolex?

Panerai is an independent luxury watch brand and is not made by Rolex. However, some Panerai watches have used movements supplied by Rolex in the past, but the brands are separate companies with distinct designs and manufacturing processes.

What is the difference between Panerai vs Watchmaker?

AspectPaneraiWatchmaker
Required CredentialsWatchmaking certifications, horology trainingWatchmaking certifications, horology training
Work EnvironmentLuxury watch manufacturing, high-end boutiquesWatch repair shops, manufacturing facilities
Employer & IndustryLuxury watch brands, high-end retailWatch companies, repair centers
Common Search & ComparisonYesYes

Both Panerai and watchmakers require horology certifications and work within the luxury watch industry. While Panerai specializes in designing and manufacturing luxury watches, watchmakers often focus on repairing, maintaining, and assembling watches across various brands. The roles overlap in skills and environment but differ in focus: Panerai emphasizes product design and brand identity, whereas watchmakers concentrate on technical repair and servicing.

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Panerai jobs near you
Infographic showing various Panerai job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Panerai Client Advisor

Panerai

Santa Clara, CA • On-site

$20/hr

Full-time

Medical, Retirement

Posted yesterday

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Job description

Mission:

The Panerai Client Advisor is responsible for delivering stellar client experience and for achieving his/her personal sales targets as well as those of the boutique. He/she needs to act as an ambassador of Panerai at all times with client satisfaction being his/her utmost goal.

Responsibilities:

Hosting clients and other stakeholders with the ability to provide personalized customer experience

Acknowledge selling of watches, accessories and services as main task and exceeds turnover targets set by the Boutique Manager

Identify and/or create sales opportunities inside and outside boutique environment to activate network to recruit prospects and clients

Find ever new and creative means to exceed client’s expectations

Establish strong personal relationships with clients from different backgrounds.

Support these relationships through constant focus and attention on CRM. Develop and maintain client database and manage clienteling activities on a day to day basis.

Handle customer service requests and respective processes.

Know Panerai's history, products and partnerships as well as the watch and luxury industries.

Deliver outstanding client service and treatment to make a clear difference vs. competition.

Act as a brand ambassador in and out of the boutique.

Organize and execute all operational tasks in detail and with care.

Maintain the boutique according to global Panerai visual merchandising standards.

Be part of a boutique team and support the overall organization of the boutique with a strong team approach.

Take on a championship role (Visual Merchandising, Operations, Customer Service, CRM etc) to participate to the boutique administration and elevate the BTQ KPI.

Profile:

1-2 years of experience in sales or hospitality

High emotional intelligence and general education

Perfect understanding of client satisfaction and luxury experience and strong sense for etiquette and human behavior

Result-oriented and driven

Strong selling skills

Able to handle large diversity of tasks in a timely manner

Able to adapt approach individually to respective client

Open and outgoing personality

Has perfect manners and can maintain a conversation elegantly

Creative, curious and versatile

Strong team player with good interpersonal competences and empathetic

Excellent communicator with ability to develop strong networks

Fluent in local language and English and ideally one more relevant tourist language

Applicants with background in Sales or Hospitality preferred

Salary Range: $20+/hour